Cisco IE-3000-8TC Administration Guide - Page 150
Recommended action, Answer, Question, Business Edition 3000 First Time Setup Wizard
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Questions to Ask Your Customer Table 21: Questions to ask your customer Question Answer Do you have a PSTN connection? How many calls will be placed over the PSTN? Do you have backup power for your network? What is the IP address and hostname for the server? Do you require DNS? What is the default gateway and subnet mask for the network? Which phone features do you require? What is the main number for the business? Do you have a toll-free number, such as an 800 number, that your customers call? What is the extension range? What is the extension length? What number does the employee press on the phone to contact the operator? What number does the employee press to place a call outside of the company? Do you have branch offices? Do you have telecommuters that are allowed to work outside of the office through a VPN connection? Does each site need music on hold? Recommended action If the answer is No, order a PSTN connection from the service provider (telecommunications company). The number of calls that are placed over the PSTN impact whether you order one PRI connection, two PRI connections, and so on. If the answer is No, work with your customer to get backup power. Enter this information in the Cisco-provided .xls data configuration file. Make sure that you enter the value that you want the system to use after the Cisco Business Edition 3000 First Time Setup Wizard completes. Review the Phone Features, on page 107. Enter this information in the Cisco-provided .xls data configuration file. Enter this information in the Cisco-provided .xls data configuration file. Enter this information in the Cisco-provided .xls data configuration file. If the customer does not have branch offices or teleworkers, you only need to set up a central site. Enter the site information in the Cisco-provided .xls data configuration file. Determine the source of the audio; for example, does the customer want to use the default audio source that Cisco provides, or does the customer want Cisco Business Edition 3000 to play a custom file? Enabling music on hold means that bandwidth for the audio stream gets used while a user is on hold. Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 130 OL-27022-01
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