Cisco IE-3000-8TC Administration Guide - Page 397

Setting Forward Busy Calls Forward No Answer Calls To General Tab Description For call forward busy, Cisco Business Edition 3000 automatically transfers the call to the destination when the line is busy. Select the Forward Busy Calls check box; then, select To Voicemail, if available, or enter the phone number, including outside dial codes, area codes, and so on, where you want calls forwarded when the line is busy. (Enter a phone number as if you were placing a call on the phone.) A phone number may include up to 50 digits, asterisk, or octothorpe (#). The voicemail option only displays if you enable voicemail in the call features section of the usage profile. For call forward no answer, Cisco Business Edition 3000 automatically transfers the call to the configured destination when the called party does not answer the call. Select the Forward No Answer Calls To check box; then, select To Voicemail, if available, or enter the phone number, including outside dial codes, area codes, and so on, where you want calls forwarded when the user does not answer a call. (Enter a phone number as if you were placing a call on the phone.) If you leave the phone number blank, the phone continues to ring until the caller hangs up the phone. A phone number, which may include up to 50 digits, asterisk, or octothorpe (#). The voicemail option only displays if you enable voicemail in the call features section of the usage profile. OL-27022-01 Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 377