Cisco IE-3000-8TC Administration Guide - Page 454
A problem has been detected with the system hardware, A firmware update is required for MCS 7890
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A problem has been detected with the system hardware Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center (TAC). A problem has been detected with the system hardware Problem A hardware failure, such as a problem with the fan, hard drive, or memory, occurred. • Solution Restart the server. (Select Maintenance > Restart/Shutdown.) • If the issue persists, contact your technical support team; for example, contact your Value Added Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center (TAC). A firmware update is required for MCS 7890 In the event a critical firmware update is required for the MCS 7890 platform, this upgrade will be made available to customers in the form of an offline bootable tool called the Cisco Firmware Update CD (FWUCD). Customers can search Cisco.com for the latest FWUCD releases that are applicable to MCS 7890 server. Note Customers are advised to monitor Cisco.com for any new FWUCD releases, and apply FWUCD releases as soon as possible to mitigate any critical problems. Additional details concerning contents, critical fix information, and firmware will be made available along with each FWCD release. The release of FWUCD is independent of MCS 7890 and Cisco Business Edition 3000 releases. It follows an independent release cycle based on new critical firmware fixes, and is made available as and when it is needed. As a result, FWUCD media is not provided at the time of purchase. Warning To prevent firmware corruption, which can result in a catastrophic failure of the MCS 7890, use of a UPS is highly recommended. The time to complete a firmware update is generally less than 30 minutes. An MCS 7890 is experiencing hardware issues For hardware issues, contact your Cisco-certified partner. An MCS 7890 requires a BIOS recovery Note Use the supplied USB flash drive for recovery operations. If using a different USB flash drive than the one provided with the MCS 7890, the USB flash drive must be set up as non-bootable. In most cases USB drives are non-bootable, however, if your USB drive is bootable, use the following steps to remove this feature. Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 434 OL-27022-01