Cisco IE-3000-8TC Administration Guide - Page 447

52 C H A P T E R Troubleshooting Issues If a problem occurs with your system, the Health Summary page displays a red cross next to the real-time status category and a link that you can click that displays information about how to resolve the issue. • A critical internal software component is down and the system must be restarted, page 429 • The conference bridge is experiencing an issue, page 429 • The system has reached maximum capacity for multiparty conferencing, page 429 • A large number of devices (phones) are unable to register with the system possibly indicating a problem with the internal network or network services, page 430 • The gateway is experiencing an issue, page 430 • One or more gateway ports are unable to communicate with the telephone network, page 431 • The system is unable to communicate with the telephone network through the SIP trunk, page 431 • Problems have been detected with the gateways connecting the system to the telephone network, page 432 • The system is unable to offload call detail records, page 432 • The maximum storage capacity for call detail records has been exceeded, page 433 • The DNS service is incorrectly configured or unreachable, page 433 • A required service failed, page 433 • A problem has been detected with the system hardware, page 434 • A firmware update is required for MCS 7890, page 434 • An MCS 7890 is experiencing hardware issues, page 434 • An MCS 7890 requires a BIOS recovery, page 434 • The system is experiencing sustained high CPU usage, page 437 • The system is nearing maximum memory capacity, page 437 • The system is nearing maximum processing capacity, page 437 • The system has reached maximum capacity for calls going through the telephone network, page 438 OL-27022-01 Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 427