Cisco IE-3000-8TC Administration Guide - Page 185

10 C H A P T E R Add or Edit Call Pickup Group Settings In the Cisco Business Edition 3000 Administrative Interface, you can add, edit, and delete call pickup groups. The system defines a call pickup group as a group of users or departments that is designed to pick up calls to any user or department within this group or in an associated group. A user or department can be associated with multiple pickup groups. Each group has a unique number, known as a Group Pickup Number, which allows any authorized user or department to pick up a call by entering this number. For authorization, the user or department must be in either the same or an associated pickup group and should know the Group Pickup Number. Note Soft clients like webex connect and cucirtx do not support multiple call pickup groups. Table 22: Settings on the Add or Edit Call Pickup Group Page, on page 165 describes the settings on the Add or Edit Call Pickup Groups page (Users/Phones > Call Pickup Groups). Table 22: Settings on the Add or Edit Call Pickup Group Page Setting General Description Name Enter the unique identification name of the call pickup group. This name cannot exceed 100 characters and can only contain alphanumeric characters, periods (.), underscores (_), hyphens(-) or space ( ). OL-27022-01 Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 165