Cisco IE-3000-8TC Administration Guide - Page 197

Auto Attendant with One Menu for All Hours Setting New File Dial by Extension Key Transfer to Description To change the audio greeting, click Browse to select a new greeting file or click inside the text box to select a new greeting. Note Cisco Business Edition 3000 supports only .wav audio file format. Check the Enable callers to dial lines directly check box to allow the callers to directly dial the extension number after the greeting is played. Assign one or more keys on the phone, from 1 to 0, for each extension; or, you can select the Dial by Name option to dial the user directly. Keys * and # are assigned for Cancel and Enter respectively. Select Dial by Name or the extension. Note If you update or delete a user extension on the User page and that extension is configured for the Transfer to setting on the Auto Attendant page, the Auto Attendant page displays that the extension is invalid for the setting. From the Transfer to drop-down list box, select another extension and save it. Auto Attendant with Different Menus for Open and Closed Hours This option allows you to have separate auto attendant settings for business and closed hours. When you select this option the following tabs are displayed: • Business Hours-The first table describes the settings that are displayed on the Business Hours tab • Open Hours Menu-The second table describes the settings that are displayed on the Open Hours Menu tab • Closed Hours Menu-The second table describes the settings that are displayed on the Closed Hours Menu tab Table 26: Field descriptions for Business Hours tab Setting Start Time Description Specify the time for each day when you want to start auto attendant greeting. You can select the hours, in 24-hour format, from the first drop-down list and minutes from the second drop-down list. The time can be set for each day of the week. OL-27022-01 Administration Guide for Cisco Business Edition 3000, Release 8.6(4) 177