Dell PowerConnect W Clearpass 100 Software 3.7 Deployment Guide - Page 124

Looking Up Sponsor Names, Troubleshooting Error Messages

Page 124 highlights

You can also verify operator authentication when you create a new LDAP server configuration using the Test Settings button on the LDAP Configuration form ( See "Creating an LDAP Server" in this chapter for a description). Looking Up Sponsor Names This option is only available if sponsor lookup has been enabled for the server on the Edit Authentication Server page. 1. To look up a sponsor, select a server name in the LDAP Server table, then click the Test Lookup link. The Test Operator Lookup area is added to the LDAP servers list. 2. In the Lookup field, enter a lookup value. This can be an exact username, or you can include wildcards.If you use wildcards, the search might return multiple values. 3. In the Search Mode field, use the drop-down list to specify whether to search for an exact match or use wildcard values. 4. (Optional) Click the Advanced check box to display detailed authorization information for the specified sponsor. 5. Click Search Directory to attempt to find sponsor names that match the lookup values, or click Cancel to cancel the test. The Authentication Test area is added above the server names to indicate the search's progress. Troubleshooting Error Messages The error messages in the following table can be used to diagnose error messages such as: "LDAP Bind failed: Invalid credentials (80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error, data 525, vece), bind DN was: ..." Table 13 LDAP Error Messages Error Data 525 52e 530 531 532 533 701 Reason User not found Invalid credentials (password is incorrect) Not permitted to log on at this time Not permitted to log on at this workstation Password has expired Account is disabled Account has expired 124 | Operator Logins Amigopod 3.7 | Deployment Guide

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124
|
Operator Logins
Amigopod 3.7
|
Deployment Guide
You can also verify operator authentication when you create a new LDAP server configuration using
the
 Test Settings button on the
LDAP Configuration
form ( See
“Creating an LDAP Server”
in this chapter
for a description).
Looking Up Sponsor Names
This option is only available if sponsor lookup has been enabled for the server on the Edit Authentication
Server page.
1.
To look up a sponsor, select a server name in the LDAP Server table,
then click the
Test Lookup
link.
The Test Operator Lookup area is added to the LDAP servers list.
2.
In the
Lookup
field, enter a lookup value. This can be an exact username, or you can include
wildcards.If you use wildcards, the search might return multiple values.
3.
In the
Search Mode
field, use the drop-down list to specify whether to search for an exact match or use
wildcard values.
4.
(Optional) Click the
Advanced
check box to display detailed authorization information for the specified
sponsor.
5.
Click
Search Directory
to attempt to find sponsor names that match the lookup values, or click
Cancel
to cancel the test. The Authentication Test area is added above the server names to indicate the
search’s progress.
Troubleshooting Error Messages
The error messages in the following table can be used to diagnose error messages such as: “LDAP Bind
failed: Invalid credentials (80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext error,
data
525
, vece), bind DN was: …”
Table 13
LDAP Error Messages
Error Data
Reason
525
User not found
52e
Invalid credentials (password is incorrect)
530
Not permitted to log on at this time
531
Not permitted to log on at this workstation
532
Password has expired
533
Account is disabled
701
Account has expired