Clean (recover) the printheads
.................................................................................................
98
Clean the substrate-advance sensor window
..............................................................................
99
Lubricate the platen rollers
.....................................................................................................
100
Maintain the ink cartridges
....................................................................................................
102
Move or store the printer
.......................................................................................................
102
Replace an ink cartridge
.......................................................................................................
103
Replace the ink maintenance kit
.............................................................................................
107
Replace a printhead
.............................................................................................................
113
Replace the printhead cleaning kit
..........................................................................................
118
Service maintenance
............................................................................................................
125
13
Troubleshoot print-quality issues
................................................................................
126
General printing advice
........................................................................................................
126
Use the printhead status plot
..................................................................................................
126
Graininess
..........................................................................................................................
127
Horizontal banding
..............................................................................................................
128
Vertical banding
..................................................................................................................
130
The print is deformed into a curved shape
...............................................................................
131
Misaligned colors
................................................................................................................
132
Color intensity varies
............................................................................................................
132
Lack of sharpness
.................................................................................................................
133
Black areas look hazy
..........................................................................................................
133
Ink smears
...........................................................................................................................
134
Subtle stains or uneven appearance
.......................................................................................
134
The ink smudges when touched, or looks oily
..........................................................................
135
The dimensions of the print are wrong
....................................................................................
135
Tiling issues
.........................................................................................................................
136
14
Troubleshoot substrate issues
.....................................................................................
137
The substrate cannot be loaded successfully
............................................................................
137
The substrate is mispositioned
................................................................................................
138
The substrate has jammed
.....................................................................................................
138
The substrate is deformed or wrinkled
.....................................................................................
141
The substrate has shrunk or expanded
....................................................................................
141
The substrate has bow deformation
........................................................................................
142
The automatic cutter does not work
........................................................................................
143
Take-up reel substrate jam
.....................................................................................................
143
Take-up reel does not wind
....................................................................................................
143
15
Troubleshoot ink-system issues
...................................................................................
145
Ink maintenance kit needs to be installed
................................................................................
145
Cannot insert an ink cartridge
...............................................................................................
145
Cannot insert a printhead
......................................................................................................
145
ENWW
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