Cannot insert the printhead cleaning cartridge
.........................................................................
145
Front panel recommends reseating or replacing a printhead
......................................................
146
Clean the printheads
............................................................................................................
146
Align the printheads
.............................................................................................................
146
16
Troubleshoot other issues
...........................................................................................
149
The printer cannot get an IP address
.......................................................................................
149
Cannot access the Embedded Web Server
..............................................................................
149
The printer is not printing
......................................................................................................
150
The software program slows down or stalls while generating the print job
...................................
150
The printer seems slow
..........................................................................................................
151
Communication failures between computer and printer
.............................................................
151
The platen rollers squeak
.......................................................................................................
152
17
Front-panel error messages
........................................................................................
153
Printer logs
..........................................................................................................................
156
18
When you need help
..................................................................................................
157
Introduction
.........................................................................................................................
157
Documentation
.....................................................................................................................
157
Customer Self Repair
............................................................................................................
157
HP Customer Care Centers
....................................................................................................
158
Service information
..............................................................................................................
158
19
Printer specifications
...................................................................................................
159
Functional specifications
.......................................................................................................
159
Physical specifications
..........................................................................................................
161
Memory specifications
..........................................................................................................
161
Power specifications
.............................................................................................................
161
Environmental specifications
..................................................................................................
162
Acoustic specifications
..........................................................................................................
162
Appendix A
Summary of common printing problems
.......................................................
163
Glossary
...........................................................................................................................
165
Index
...............................................................................................................................
168
vi
ENWW