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Misfeed in the paper feed area, Misfeed in paper tray 1

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MISFEED REMOVAL Misfeed in the paper feed area NOTE Be sure to follow the misfeed removal sequence. Do not pull the tray out immediately as the misfeed may have occurred with paper partially fed out of the tray. Open the left cover and see if there is misfed paper first (steps 1 and 2). If you open the tray without checking, the partially fed paper may tear and leave torn pieces in the machine, increasing the difficulty of removal. ■ Misfeed in paper tray 1 1 Unlatch the duplex module and slide it to the left. Unlatch the module and gently move the module away from the machine. If the machine is not equipped with a duplex module, open the side cover similarly. 2 Remove the misfed paper. Be careful not to tear the misfed paper during removal. 5 Gently close the duplex module. If the machine is not equipped with a duplex module, close the side cover. After closing, confirm that the misfeed message is cleared and the normal display appears. NOTE If paper drops beyond the rear side of the paper tray that has been pulled out, remove the paper tray and then remove the paper. (For removal of the paper tray, see the illustration below.) NOTE The paper may not be extending out far from inside the machine but must be removed if it is possible to grasp it. If it is not possible to grasp it, go to the next step. 3 If misfed paper is not found in step 2, pull out paper tray 1 and remove the misfed paper. Be careful not to tear the misfed paper during removal. After pulling out the paper tray until it stops, gently lift and pull the tray to remove it. To reinstall the paper tray, insert it at an angle and then push it into the machine. To remove a paper tray from a stand/paper drawer, pull the tray out until it stops then rotate it to the left to disengage it from the stand. When reinstalling it, place the left rear or the drawer into the slot and rotate the drawer to the right and into the stand. 4 Gently close the paper tray. Push the paper tray back into the machine. Installation of trays in the stand/3x500 sheet paper drawer The middle and lower trays cannot be installed in the upper tray position and the upper tray cannot be installed to the middle and lower tray positions. (These cannot be pushed into the machine.) Take care not to install a tray to an improper position after removing the tray. 2-20

Section	Page
Part 1: General Information	5
Warranty	7
PRODUCT CONFIGURATIONS	7
OPERATION MANUALS	8
INSTALLATION REQUIREMENTS	9
CAUTIONS	10
Laser Information	11
CONTENTS	12
CHAPTER 1	15
INTRODUCTION	16
Original and paper sizes	16
The meaning of \	16
MAIN FEATURES	17
PART NAMES AND FUNCTIONS	23
Exterior	23
Interior	24
Part names and functions of peripheral devices	25
Operation panel	27
Touch panel	28
Using the touch panel	28
Selecting a function	28
Job status screen (common to print, scan, fax and Internet fax)	29
TURNING THE POWER ON AND OFF	31
AUDITING MODE	32
Using the machine when the auditing mode is enabled	32
CHAPTER 2	33
LOADING PAPER	34
Loading paper in paper tray 1	34
Changing the paper size in paper tray 1	34
Specifications of paper trays	35
Applicable plain paper	36
Applicable special paper	36
Paper that can be used for automatic two-sided printing	36
Setting the paper type and paper size	37
User type	37
Setting the paper size when a special size is loaded	38
Tray 2 and the bypass tray	38
Programming and editing paper types	39
Loading paper in the multi purpose drawer	40
How to change the paper size	40
Setting envelopes or postcards	40
Loading postcards	40
Loading envelopes	40
Printing onto envelopes or postcards	40
Printing onto envelopes	41
Fusing unit pressure adjusting levers	41
Loading transparency film	42
Specifications (multi purpose drawer)	42
Loading paper in the stand/3 x 500 sheet paper drawer	42
Upper paper tray:	42
Middle and lower paper trays:	42
Specifications (stand/3 x 500 sheet paper drawer)	42
Loading paper in the stand/MPD & 2000 sheet paper drawer	43
Upper paper tray:	43
Lower paper tray:	43
Specifications (stand/MPD & 2000 sheet paper drawer)	43
SYSTEM SETTINGS	44
General procedure for system settings	44
About the settings	46
Total count	46
Default settings	46
List print	46
Paper tray settings	46
REPLACING THE TONER CARTRIDGE	47
STORAGE OF SUPPLIES	48
Proper storage	48
MISFEED REMOVAL	49
Misfeed removal guidance	49
Misfeed in the transport area, fusing area, and exit area	50
Misfeed in the duplex module	51
Misfeed in the bypass tray	51
Misfeed in the paper feed area	52
Misfeed in paper tray 1	52
Misfeed in the multi purpose drawer	53
Misfeed in the stand/3 x 500 sheet paper drawer	53
Misfeed in the stand/MPD & 2000 sheet paper drawer	53
REMOVING AN ORIGINAL MISFEED	54
Removing a misfed original from the automatic document feeder	54
TROUBLESHOOTING	55
CHAPTER 3	59
DUPLEX MODULE	60
Part names	60
Specifications	60
Loading paper in the bypass tray	61
Troubleshooting (concerning the duplex module)	62
MAIL-BIN STACKER	63
Part names	63
Specifications	63
Misfeed in the mail-bin stacker	64
FINISHER	65
Part names	65
Specifications	65
Supplies	65
Finisher functions	66
Sort mode	66
Offset mode	66
Group mode	66
Staple sort mode	66
Using the finisher functions	67
Staple cartridge replacement	68
Checking the staple unit	69
Misfeed in the finisher	70
Troubleshooting finisher problems	71
SADDLE STITCH FINISHER	72
Part names	72
Specifications	72
Supplies	73
Saddle stitch finisher functions	73
Sort mode	73
Offset mode	73
Group mode	73
Staple sort mode	74
Original orientation when using the staple sort or punch function	74
Saddle stitch function	75
Hole punching (only if a punch module is installed)	75
Using the saddle stitch finisher	76
Staple cartridge replacement and staple jam removal	77
Staple cartridge replacement	77
Staple jam removal	78
Disposal of hole punch scrap	79
Misfeed in the saddle stitch finisher	80
Troubleshooting (concerning the saddle stitch finisher)	82
SHARP OSA	83
APPLICATION COMMUNICATION MODULE (MX-AMX2)	83
Standard application setup	83
Selecting a standard application	83
Selecting a standard application from the job status screen	83
Selecting the standard application from document filing mode	84
Operation in OSA mode	84
EXTERNAL ACCOUNT MODULE (MX-AMX3)	85
External account application setup	85
Operation in external account mode	85
External authentication mode	85
If login fails	85
External count mode	85
Part 2: Copier Operation	87
CHAPTER 4	89
AUTOMATIC DOCUMENT FEEDER	90
Acceptable originals	90
Size and weight of acceptable originals	90
Total number of originals that can be set in the document feeder tray	90
Notes on use of the automatic document feeder	90
PLACING ORIGINALS	91
Using the automatic document feeder	91
Using the document glass	91
Standard original placement orientations	92
Automatic copy image rotation - rotation copying	92
CHECKING THE SIZE OF A PLACED ORIGINAL	93
Manually setting the scanning size	93
STORING, DELETING, AND USING ORIGINAL SIZES	94
Storing or deleting an original size	94
USING A STORED ORIGINAL SIZE	94
NORMAL COPYING	95
Making copies with the automatic document feeder	95
1-sided copies of 1-sided originals	95
Copy output (sort and group)	97
Selecting the output tray (when an optional finisher or saddle stitch finisher is installed)	97
Automatic two-sided copying using the automatic document feeder	98
Copying from the document glass	99
1-sided copies of 1-sided originals	99
Automatic two-sided copying from the document glass	101
ADJUSTING THE EXPOSURE	102
Automatic exposure adjustment	102
Selecting the exposure mode and manually adjusting the exposure level	102
REDUCTION/ENLARGEMENT/ZOOM	103
Automatic selection (auto image)	103
Manual selection (preset copy ratios/zoom)	104
XY ZOOM	106
SPECIAL PAPERS	108
CHAPTER 5	109
SPECIAL MODES	110
General procedure for using special functions	110
Margin shift	111
Erase	112
Dual page copy	113
Pamphlet copy	114
Job build	116
Changing the copy settings for each set of originals	117
Tandem copy	118
Covers/inserts	120
About the explanations of covers and inserts	120
Preparations for using covers and inserts	120
Procedure for inserting front and back cover paper	121
Procedure for adding inserts	122
Checking, editing, and deleting cover/insert pages	124
Examples of covers and inserts	125
Symbols used for covers and inserts	125
Covers (One-sided copying of one-sided originals)	126
Covers (Two-sided copying of one-sided originals)	127
Covers (One-sided copying of Two-sided originals)	128
Covers (Two-sided copying of two-sided originals)	129
Inserts (One-sided copying of one-sided originals)	130
Inserts (One-sided copying of two-sided originals)	130
Transparency film with insert sheets	131
Multi shot	132
Book copy	134
Card shot	135
Mirror image	137
B/W reverse	137
Print menu	138
Common operation procedure for using the print menu	139
Printing in combination with other special functions	140
Printing the date on copies	141
Printing a stamp (reverse text) on copies	142
Printing the page number on copies	143
Examples of page number printing	145
Printing entered text on copies	147
Storing text sequences	148
Editing and deleting stored text	148
Checking and changing the print layout	149
STORING, USING AND DELETING JOB PROGRAMS	150
Storing a job program	150
If a number key is selected in step 3 that has already been programmed.	150
Calling up a job program	151
Deleting a stored job program	151
INTERRUPTING A COPY RUN	152
CHAPTER 6	153
USER MAINTENANCE	154
Cleaning the document glass and the automatic document feeder	154
Cleaning the main charger of the photoconductive drum	154
TROUBLESHOOTING	155
CHAPTER 7	157
OVERVIEW	158
Document filing function	158
Data flow	158
Quick File folder	159
Main folder	159
Custom folder	159
Attributes of saved files	159
TO USE THE DOCUMENT FILING FUNCTION	160
A look at the operation panel	160
Saving files	160
Main screen of document filing	161
Document filing icons	161
SAVING A DOCUMENT IMAGE FILE	162
Quick File	162
Filing	163
Print jobs	165
Using a print job file (printing, deleting, transmitting, etc.)	165
Scan Save	166
Using special functions for scan save	168
CALLING UP AND USING A FILE	169
Searching for and calling up a saved file	169
Procedure for searching for a file	169
Calling up and using a saved file	171
General procedure for using a saved file	171
File selection screen	172
[Print]	173
Batch printing	174
[Send]	176
[Property change]	177
[Move]	178
[Delete]	178
[Detail]	178
Calling up and manipulating a file from the job status screen	179
SYSTEM SETTINGS	180
Creating, editing, and deleting user names and folders	180
General procedure for creating, editing, and deleting user names and folders	180
Programming a user name	181
Editing and deleting a user name	182
Creating a custom folder	183
Editing/deleting a custom folder	184
ENTERING CHARACTERS	185
Entering alphabetical characters	185
Entering numbers and symbols	186
TROUBLESHOOTING	187
CHAPTER 8	189
SPECIFICATIONS	190
Automatic document feeder	190
INDEX	193

Match case Limit results 1 per page

MISFEED REMOVAL

2-20

Misfeed in the paper feed area

■

Misfeed in paper tray 1

Unlatch the duplex module and slide it to

the left.

Unlatch the module and

gently move the module

away from the machine.

If the machine is not

equipped with a duplex

module, open the side

cover similarly.

Remove the misfed paper.

Be careful not to tear the

misfed

paper

during

removal.

If misfed paper is not found in step 2, pull

out paper tray 1 and remove the misfed

paper.

Be careful not to tear the

misfed

paper

during

removal.

Gently close the paper tray.

Push the paper tray back

into the machine.

Gently close the duplex module.

If the machine is not

equipped with a duplex

module, close the side

cover.

After closing, confirm

that

the

misfeed

message is cleared and

the

normal

display

appears.

NOTE

Be sure to follow the misfeed removal sequence. Do not pull the tray out immediately as the misfeed may have

occurred with paper partially fed out of the tray. Open the left cover and see if there is misfed paper first (steps 1

and 2). If you open the tray without checking, the partially fed paper may tear and leave torn pieces in the machine,

increasing the difficulty of removal.

NOTE

The paper may not be extending out far from inside

the machine but must be removed if it is possible to

grasp it. If it is not possible to grasp it, go to the next

step.

NOTE

If paper drops beyond the rear side of the paper tray

that has been pulled out, remove the paper tray and

then remove the paper. (For removal of the paper

tray, see the illustration below.)

After pulling out the

paper

tray

until

stops, gently lift and

pull the tray to remove

it.

reinstall

the

paper tray, insert it at

an angle and then

push

into

the

machine.

To remove a paper tray from a stand/paper drawer,

pull the tray out until it stops then rotate it to the left

to disengage it from the stand. When reinstalling it,

place the left rear or the drawer into the slot and

rotate the drawer to the right and into the stand.

Installation of trays in the stand/3x500 sheet

paper drawer

The middle and lower trays cannot be installed in the

upper tray position and the upper tray cannot be

installed to the middle and lower tray positions.

(These cannot be pushed into the machine.)

Take care not to install a tray to an improper position

after removing the tray.