Xerox 8860MFP User Guide
Xerox 8860MFP - Phaser Color Solid Ink Manual
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- Xerox 8860MFP | User Guide - Page 1
Phaser® 8560MFP/8860MFP multifunction printer User Guide Guide d'utilisation Guida dell'utente Benutzerhandbuch Guía del usuario Guia do Usuário Gebruikershandleiding Användarhandbok Betjeningsvejledning www.xerox.com/support - Xerox 8860MFP | User Guide - Page 2
, Xerox Corporation has determined that this product with an S configuration meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR name and logo are registered U.S. marks. PANTONE® Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for - Xerox 8860MFP | User Guide - Page 3
via USB 2-3 Connecting via Ethernet (Recommended 2-3 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-9 Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 4
Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 3-9 Using Manual Feed 3-14 Loading Paper in Tray 2, 3, or 4 3-15 Selecting Printing Options 3-21 Selecting Printing Preferences (Windows 3-21 Selecting - Xerox 8860MFP | User Guide - Page 5
to Scan Images Directly to a Folder 5-22 Deleting Templates 5-23 Managing Folder and Email Profiles 5-24 Creating or Editing Email Profiles 5-25 Deleting Email Profiles 5-25 Creating or Editing Folder Profiles 5-26 Deleting Folder Profiles 5-26 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 6
5-27 Deleting Image Files from the System 5-27 Deleting Image Files from the Xerox Scan Utility 5-29 Adding a Password for Scanning to Your Computer 5-29 Creating a Private Folder 5-30 Controlling Scanning Policies 5-30 Calibrating the Scanner 5-31 Starting the Calibration Procedure 5-31 - Xerox 8860MFP | User Guide - Page 7
the Printer 8-25 Moving the Printer Within the Office 8-25 Preparing the Printer for Shipment 8-27 9 Troubleshooting Clearing Paper Jams 9-2 Jam at Exit Cover 9-2 Jam at Exit Path 9-8 Jam at Front Cover 9-11 Jam at Tray 2, 3, or 4 9-18 Jam at the Document Feeder 9-23 Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 8
Contents Getting Help 9-27 Control Panel Messages 9-27 PrintingScout Alerts 9-27 Fax and Scan Alerts 9-28 PhaserSMART Technical Support 9-28 Online Support Assistant 9-28 Web Links 9-29 A User Safety B Copy Regulations C Fax Regulations Index Phaser® 8560MFP/8860MFP Multifunction Printer vi - Xerox 8860MFP | User Guide - Page 9
Printer Features This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-6 ■ Control Panel on page 1-10 ■ More Information on page 1-16 Phaser® 8560MFP/8860MFP Multifunction Printer 1-1 - Xerox 8860MFP | User Guide - Page 10
Parts of the Printer This section includes: ■ Front View on page 1-3 ■ Side View on page 1-4 ■ Back View on page 1-4 ■ Open View on page 1-5 Parts of the Printer Phaser® 8560MFP/8860MFP Multifunction Printer 1-2 - Xerox 8860MFP | User Guide - Page 11
Front View Parts of the Printer Phaser 8560MFP/D Printer and Phaser 8860MFP Printer 8 9 7 6 5 Phaser 8560MFP/N Printer 1 4 10 3 11 2 12 1 1. Tray 4 (optional) 2. Tray 3 (optional) 3. Tray 2 4. Tray 1 5. Output tray 6. Exit cover 7. Control panel 8. Document feeder 9. Duplex automatic - Xerox 8860MFP | User Guide - Page 12
Parts of the Printer 1. Maintenance kit 2. Waste tray 3. Power cord connection 4. Power switch 5 5. Scanner cable connection 6 6. USB connection 7 7. RJ-11 fax modem connection 8 8. Configuration card 9 9. Ethernet 10/100 Base-Tx connection Back View 8860mfp-002 1. Hard drive 2. RAM - Xerox 8860MFP | User Guide - Page 13
Open View 5 4 3 2 1 Parts of the Printer 1. Long paper extension 2. Short paper stop 3. Exit cover 4. Ink cover 5. Scanhead transportation lock 8860mfp-004 Phaser® 8560MFP/8860MFP Multifunction Printer 1-5 - Xerox 8860MFP | User Guide - Page 14
and Scan Drivers on page 1-9 Standard Features Your Phaser 8560MFP/8860MFP Multifunction Printer offers many standard features to meet your office needs. ■ Maximum print speed (pages per minute) based on letter-size plain paper: Phaser 8560MFP Printer PostScript Print-Quality Modes ■ Fast Color: 30 - Xerox 8860MFP | User Guide - Page 15
Sheet Feeder (Tray 4) Optional* Optional* System cart Optional* Optional* Copy Yes Yes Scan to PC or Macintosh computer Yes Yes Scan to Email Yes Yes Scan to System Hard Drive Yes Yes Fax Yes Yes * This option can be purchased separately for this configuration. 8560MFP/T 512 MB - Xerox 8860MFP | User Guide - Page 16
(Tray 4) System cart Copy Scan to PC or Macintosh computer Scan to Email Scan to System Hard Drive Fax * This option can be purchased separately for this configuration. 8860MFP 512 MB Yes No Yes Yes Optional* Optional* Optional* Yes Yes Yes Yes Yes Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 17
/N to Phaser 8560MFP/D upgrade kit contains the duplex automatic document feeder and a configuration card. To order the upgrade kit, contact your local reseller or go to www.xerox.com/office/8560MFPsupplies. Accessory The system cart is the only accessory for the Phaser 8560MFP/8860MFP printer. For - Xerox 8860MFP | User Guide - Page 18
(for example, Printing, Ready to Print), system errors, and warnings. ■ Prompts you to load paper, order and replace supplies, and clear jams. ■ Enables you to access tools and information pages to help resolve problems. ■ Enables you to change system and network settings. Control Panel Layout The - Xerox 8860MFP | User Guide - Page 19
output. 1. Color Mode button and LEDs 5. Lighten/Darken button and LEDs Press the Color Mode button to select black and white or color for your copy or scan job. Press the See also: Copying on page 4-1 Scanning on page 5-1 Faxing on page 6-1 Phaser® 8560MFP/8860MFP Multifunction Printer 1-11 - Xerox 8860MFP | User Guide - Page 20
LED: Green: System is ready to print, copy, scan, or fax. Yellow: Warning condition, system continues to print, copy, scan or fax. Red: Startup sequence or error condition exists for the current function. Blinking: System is busy or warming up. Phaser® 8560MFP/8860MFP Multifunction Printer 1-12 - Xerox 8860MFP | User Guide - Page 21
job, follow the instructions indicated on the graphic display. Press to access directories of group or individual fax telephone numbers. 4. Clear All button Press once to return to the default main menu. All job settings are reset to default. Phaser® 8560MFP/8860MFP Multifunction Printer 1-13 - Xerox 8860MFP | User Guide - Page 22
sample pages: 1. On the control panel, press the System button. 2. Select Information, and then press the OK button. 3. Select Sample Pages, and then press the OK button. 4. Select the desired sample page, and then press the OK button to print. Phaser® 8560MFP/8860MFP Multifunction Printer 1-14 - Xerox 8860MFP | User Guide - Page 23
■ CMYK Sampler Pages or RGB Sampler Pages (Phaser 8560MFP printer) ■ PANTONE Color Sampler Pages, CMYK Sampler Pages, or RGB Sampler Pages (Phaser 8860MFP printer) See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 24
: ■ Resources on page 1-16 ■ Xerox Support Centre on page 1-18 Obtain information regarding your system and its capabilities from the following sources. Resources Phaser 8560MFP Printer: Information Installation Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick Start - Xerox 8860MFP | User Guide - Page 25
Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick Start Tutorials Video Tutorials Recommended Media List Printer Management Tools Online Support Assistant PhaserSMART Technical Support Information about menu selection or error messages on control panel Information pages - Xerox 8860MFP | User Guide - Page 26
manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) Note: You can install the Xerox Support Centre utility from the Xerox Drivers - Xerox 8860MFP | User Guide - Page 27
the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-10 This chapter provides basic information about setting up and connecting to your product. See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 28
is not available, you can download the latest driver from the Xerox Drivers and Downloads website: ■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer) See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or - Xerox 8860MFP | User Guide - Page 29
It supports many printers and products on an Ethernet network. An Ethernet connection is recommended because it is faster than a USB connection. It also allows you direct access to CentreWare Internet Services (IS). CentreWare IS provides a simple interface that enables you to manage, configure, and - Xerox 8860MFP | User Guide - Page 30
EtherTalk are the most common protocols used with Ethernet. To print using a TCP/IP protocol, each computer and product requires a unique IP address. See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on page 2-10 Phaser® 8560MFP/8860MFP Multifunction - Xerox 8860MFP | User Guide - Page 31
instructions, insert the Software and Documentation CD-ROM into your product's CD-ROM drive. After the Installer launches, follow the prompts for installation. Note: For the automatic Installer to function, the product must be connected to an established TCP/IP network. Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 32
Identification. On the control panel, press the System button, select Information, press the OK button, select Product Identification, and then press the OK button to view the product's IP address. See also: Control Panel Features on page 1-10 Phaser® 8560MFP/8860MFP Multifunction Printer 2-6 - Xerox 8860MFP | User Guide - Page 33
name for a given IP address. To use an IP host name for the product, the product administrator must configure one or more DNS servers and a local DNS domain name space database. To set up the printer for DNS, supply a maximum of two DNS name server IP addresses. Phaser® 8560MFP/8860MFP Multifunction - Xerox 8860MFP | User Guide - Page 34
ON. ■ Release Host Name: Set to NO. ■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) 8. Click Save Changes when you are finished entering the settings. Phaser® 8560MFP/8860MFP Multifunction Printer 2-8 - Xerox 8860MFP | User Guide - Page 35
. 6. Select TCP/IP Address, and then press the OK button. 7. Enter the product's IP address, and then press the OK button. See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP/8860MFP Multifunction Printer 2-9 - Xerox 8860MFP | User Guide - Page 36
Xerox Drivers and Downloads website for the latest printer drivers: ■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer) Note: For information about scan driver installation, see the Scanning chapter. Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 37
language from the list. 3. Select Install Printer Driver. 4. Select the installation method you want to use, and then follow the onscreen instructions. See also: For the Phaser 8560MFP: Advanced Features Guide at www.xerox.com/office/8560MFPsupport Online Support Assistant at www.xerox.com/office - Xerox 8860MFP | User Guide - Page 38
onscreen instructions. 6. Click Finish when the installation completes. See also: For the Phaser 8560MFP: Advanced Features Guide at www.xerox.com/office/8560MFPsupport Online Support Assistant at www.xerox.com/office/8560MFPsupport For the Phaser 8860MFP: Advanced Features Guide at www.xerox.com - Xerox 8860MFP | User Guide - Page 39
on Both Sides of the Paper on page 3-26 ■ Printing on Specialty Media on page 3-30 ■ Creating Custom Paper Types on page 3-59 See also: Using paper trays video tutorials at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP/8860MFP Multifunction Printer 3-1 - Xerox 8860MFP | User Guide - Page 40
box, and then select printing options in the printer driver. 4. Send the job to the system from the software application's Print dialog box. See also: Loading Paper on page 3-9 Selecting Printing Options on page 3-21 Printing on Specialty Media on page 3-30 Phaser® 8560MFP/8860MFP Multifunction - Xerox 8860MFP | User Guide - Page 41
3-5 ■ Supported Paper Sizes and Weights on page 3-6 Your system is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 8560MFP/8860MFP printer - Xerox 8860MFP | User Guide - Page 42
or scan the following types of originals: ■ Paper with paper clips or staples attached ■ Paper with wrinkles, curls, folds, tears, or notches ■ Coated or carbonless paper, transparencies, or items other than paper such as cloth or metal ■ Envelopes Phaser® 8560MFP/8860MFP Multifunction Printer 3-4 - Xerox 8860MFP | User Guide - Page 43
Supported Paper and Media Paper That Can Damage Your Printer Your system is designed to use a variety of media types for print and copy jobs. However, some media can cause poor output quality, increased paper jams, or damage to your system. Unacceptable media includes: ■ Rough or porous media ■ - Xerox 8860MFP | User Guide - Page 44
Paper Tips, and then press the OK button to print. See also: For the Phaser 8560MFP: Recommended Media List (United States) Recommended Media List (Europe) For the Phaser 8860MFP: Recommended Media List (United States) Recommended Media List (Europe) Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 45
Sizes and Weights for Tray 1 Supported Paper and Media 8860mfp-128 60-220 g/m2 (16-40 lb. Bond, 50-80 lb. Cover) Index Card 3.0 x 5.0 in Statement 5.5 x 8.5 in. Executive 7.25 x 10.5 in. Letter 8.5 20 mm on the top and bottom: 6 x 9 DL C5 Phaser® 8560MFP/8860MFP Multifunction Printer 3-7 - Xerox 8860MFP | User Guide - Page 46
Sizes and Weights for Tray 2, 3, or 4 Supported Paper and Media 8860mfp-129 60-120 g/m2 (16-32 lb. Bond, 22-45 lb. Cover) Statement Executive 5.5 x 8.5 in. 7.25 x 10.5 in. Margins 5 mm on all sides Letter 8.5 x on the top and bottom: C5 DL Phaser® 8560MFP/8860MFP Multifunction Printer 3-8 - Xerox 8860MFP | User Guide - Page 47
includes: ■ Loading Paper in Tray 1 on page 3-9 ■ Using Manual Feed on page 3-14 ■ Loading Paper in Tray 2, 3, or 4 on page 3-15 Loading Paper in Tray 1 Use Tray 1 for a wide range of media including: ■ Plain paper, letterhead, colored paper, and preprinted paper ■ Card stock ■ Labels ■ Envelopes - Xerox 8860MFP | User Guide - Page 48
To load paper or other media in Tray 1: 1. Pull up and out on the handle to open Tray 1. Loading Paper 2. Open the tray extension. 8860mfp-011 8860mfp-012 Phaser® 8560MFP/8860MFP Multifunction Printer 3-10 - Xerox 8860MFP | User Guide - Page 49
. Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended. ■ Side-flap envelopes: Insert envelopes with the flap side up and the flap toward the left side of the tray. 8860mfp-019 Phaser® 8560MFP/8860MFP Multifunction Printer 3-11 - Xerox 8860MFP | User Guide - Page 50
paper size and type displayed as the current setup, or change the paper size and type: a. Select Change setup, and then press the OK button. b. Select the paper size, and then press the OK button. c. Select the paper type, and then press the OK button. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 51
or Tray 1 contains the requested paper. If no tray has the requested paper, you can select Tray 1 when prompted on the control panel. See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP/8860MFP Multifunction Printer 3-13 - Xerox 8860MFP | User Guide - Page 52
Manual Feed in the All pages from drop-down list. 3. Submit your print job. 4. When prompted by the control panel, remove the paper from Tray 1. 5. Load the appropriate paper for your job into the tray. See also: Loading Paper in Tray 1 on page 3-9 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 53
on page 3-8 Printing on Specialty Media on page 3-30 Printing Custom Size Paper on page 3-55 The media capacity for Tray 2, 3, or 4 is: ■ 525 sheets of plain paper (20 lb. Bond) ■ 400 sheets of transparencies, glossy paper, or labels ■ 40 envelopes Phaser® 8560MFP/8860MFP Multifunction Printer 3-15 - Xerox 8860MFP | User Guide - Page 54
the front of the tray. 8860mfp-111 Note: When using pre-punched paper, adjust the print margins to accommodate the holes. Printing over the holes may cause ink to transfer onto subsequent pages. A minimum margin of 19 mm (0.75 in.) is recommended. Phaser® 8560MFP/8860MFP Multifunction Printer 3-16 - Xerox 8860MFP | User Guide - Page 55
the tray. 8860mfp-026 ■ 2-sided printing: Insert side one facedown with the top of the page toward the back of the tray. 8860mfp-112 Caution: Do not load paper or media above the fill line indicated on the tray. Overloading the tray may cause jams. Phaser® 8560MFP/8860MFP Multifunction Printer 3-17 - Xerox 8860MFP | User Guide - Page 56
to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860mfp-122 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 8560MFP/8860MFP Multifunction Printer 3-18 - Xerox 8860MFP | User Guide - Page 57
the system. Loading Paper 5. Adjust the output tray for short or long media. i 8860mfp-098 8860mfp-016 8860mfp-017 For media shorter than 190 mm (7.5 in.), flip up the paper stop. For media longer than 297 mm (11.7 in.), extend the output tray. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 58
, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. ■ Select the appropriate paper type from the list displayed, and then press the OK button. See also: Printing on Specialty Media on page 3-30 Printing Custom Size Paper on page 3-55 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 59
or Properties. 4. Make selections on the driver tabs, and then click the OK button to save your selections. Note: For more information about Windows printer driver options, click the Help button on the printer driver tab to view the online help. Phaser® 8560MFP/8860MFP Multifunction Printer 3-21 - Xerox 8860MFP | User Guide - Page 60
dialog box. 2. Select the Phaser 8560MFP/8860MFP printer and click the Properties button to open the printer driver. 3. Make selections from the driver tabs. See the following table for specific printing options. Note: In Windows 2000, Windows XP, Windows Server 2003, and Windows Vista you can save - Xerox 8860MFP | User Guide - Page 61
does not display the options listed in the table above, go to the Xerox Drivers and Downloads website to download the latest driver: ■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer) Selecting Options for an Individual - Xerox 8860MFP | User Guide - Page 62
■ Cover pages ■ Paper source ■ Secure prints, personal prints, personal saved prints, proof prints, saved prints, print with, and fax ■ Print quality ■ Color correction or color conversion ■ Image smoothing ■ Paper types ■ Separation pages Phaser® 8560MFP/8860MFP Multifunction Printer 3-24 - Xerox 8860MFP | User Guide - Page 63
Paper source ■ Stapling ■ Hole punching ■ Paper destination ■ Offset collated sets ■ Secure prints, personal prints, proof prints, and saved prints ■ Print quality ■ RGB color corrections neutral grays ■ Image smoothing ■ Paper types ■ Separation pages Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 64
■ The paper weight is within the appropriate weight range: 60-122 g/m2 (16-32 lb. Bond). The following paper and media cannot be used for 2-sided printing: ■ Transparencies ■ Envelopes ■ Labels See also: Supported Paper and Media on page 3-3 Printer Configurations on page 1-6 Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 65
listed in the table above, go to the Xerox Drivers and Downloads website to download the latest driver: ■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPdrivers (Phaser 8860MFP printer) See also: Loading Paper in Tray 1 on page 3-9 Loading Paper in Tray - Xerox 8860MFP | User Guide - Page 66
page entering the system first. ■ Tray 2, 3, or 4: Insert side one faceup with the top of the page toward the front of the tray. 2. Select the appropriate control panel and printer driver options for paper size and paper type, and then print side one. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 67
OK button. ■ Select Change setup, and then press the OK button. Go to Step e. e. Select 2nd Side, and then press the OK button. 3. In the printer driver, select 2nd Side as the paper type or the appropriate tray as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-29 - Xerox 8860MFP | User Guide - Page 68
for your printer: ■ www.xerox.com/office/8560MFPsupplies (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPsupplies (Phaser 8860MFP printer) Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or - Xerox 8860MFP | User Guide - Page 69
then press the OK button. c. Select the appropriate tray, and then press the OK button. d. Select Change setup, and then press the OK button. e. Select paper size and type for Tray 1; select paper type for Tray 2, 3, or 4. f. Press the OK button. Phaser® 8560MFP/8860MFP Multifunction Printer 3-31 - Xerox 8860MFP | User Guide - Page 70
Printing Transparencies from Tray 1 To print transparencies: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860mfp-011 8860mfp-012 Phaser® 8560MFP/8860MFP Multifunction Printer 3-32 - Xerox 8860MFP | User Guide - Page 71
the OK button. b. Select the appropriate transparency size, and then press the OK button. c. Select Transparency, and then press the OK button. 5. In the printer driver, select either Transparency as the paper type or Tray 1 as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-33 - Xerox 8860MFP | User Guide - Page 72
3, or 4 To print transparencies: 1. Remove the tray from the system. Printing on Specialty Media 2. Insert transparencies into the tray. 8860mfp-020 8860mfp-029 Note: Do not load transparencies above the transparency fill line inside the tray. Phaser® 8560MFP/8860MFP Multifunction Printer 3-34 - Xerox 8860MFP | User Guide - Page 73
appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860mfp-031 Note: When the paper guides are adjusted correctly, there may be a small space between the transparencies and the guides. Phaser® 8560MFP/8860MFP Multifunction Printer 3-35 - Xerox 8860MFP | User Guide - Page 74
Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. ■ Select Transparency from the list displayed, and then press the OK button. 6. In the printer driver, select either Transparency as the paper type or the appropriate tray as the paper source. Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 75
under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details. Phaser® 8560MFP/8860MFP Multifunction Printer 3-37 - Xerox 8860MFP | User Guide - Page 76
Printing Envelopes from Tray 1 To print envelopes: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860mfp-011 8860mfp-012 Phaser® 8560MFP/8860MFP Multifunction Printer 3-38 - Xerox 8860MFP | User Guide - Page 77
flap of the envelopes toward the left side of the tray. Adjust the paper guides to fit the envelopes. 8860mfp-019 4. On the control press the OK button. 5. In the printer driver, select either Envelope as the paper type or Tray 1 as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-39 - Xerox 8860MFP | User Guide - Page 78
Printing Envelopes from Tray 2, 3, or 4 To print envelopes: 1. Remove the tray from the system. Printing on Specialty Media 8860mfp-020 2. Insert envelopes into the tray, flap side down with the flap toward the left side of the tray. 8860mfp-026 Phaser® 8560MFP/8860MFP Multifunction Printer 3-40 - Xerox 8860MFP | User Guide - Page 79
to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860mfp-035 Note: When the paper guides are adjusted correctly, there may be a small space between the envelopes and the guides. Phaser® 8560MFP/8860MFP Multifunction Printer 3-41 - Xerox 8860MFP | User Guide - Page 80
Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. ■ Select Envelope from the list displayed, and then press the OK button. 6. In the printer driver, select either Envelope as the paper type or the appropriate tray as the paper source. Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 81
to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560MFPsupplies (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPsupplies (Phaser 8860MFP printer) See also: Paper Sizes and Weights for Tray 1 on page 3-7 Paper Sizes and Weights for Tray 2, 3, or 4 on page 3-8 Guidelines - Xerox 8860MFP | User Guide - Page 82
Printing Labels from Tray 1 To print labels: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860mfp-011 8860mfp-012 Phaser® 8560MFP/8860MFP Multifunction Printer 3-44 - Xerox 8860MFP | User Guide - Page 83
setup, and then press the OK button. b. Select the appropriate paper size, and then press the OK button. c. Select Labels, and then press the OK button. 6. In the printer driver, select either Labels as the paper type or Tray 1 as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-45 - Xerox 8860MFP | User Guide - Page 84
labels: 1. Remove the tray from the system. Printing on Specialty Media 8860mfp-020 2. Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray. 8860mfp-038 Phaser® 8560MFP/8860MFP Multifunction Printer 3-46 - Xerox 8860MFP | User Guide - Page 85
to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860mfp-040 Note: When the paper guides are adjusted correctly, there may be a small space between the labels and the guides. Phaser® 8560MFP/8860MFP Multifunction Printer 3-47 - Xerox 8860MFP | User Guide - Page 86
Tray 2 Paper Type, Tray 3 Paper Type, or Tray 4 Paper Type, and then press the OK button. ■ Select Labels from the list displayed, and then press the OK button. 6. In the printer driver, select either Labels as the paper type or the appropriate tray as the paper source. Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 87
, from any tray. To order paper, transparencies, or other specialty media, contact your local reseller or go to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560MFPsupplies (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPsupplies (Phaser 8860MFP printer) Guidelines ■ Do - Xerox 8860MFP | User Guide - Page 88
Printing Glossy Paper from Tray 1 To print glossy paper: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860mfp-011 8860mfp-012 Phaser® 8560MFP/8860MFP Multifunction Printer 3-50 - Xerox 8860MFP | User Guide - Page 89
OK button. c. Select the appropriate paper type, and then press the OK button: ■ Card Stock (Phaser 8560MFP printer) ■ Glossy Paper (Phaser 8860MFP printer) 5. In the printer driver, select the appropriate paper type or Tray 1 as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-51 - Xerox 8860MFP | User Guide - Page 90
Printing Glossy Paper from Tray 2, 3, or 4 To print glossy paper: 1. Remove the tray from the system. Printing on Specialty Media 2. Insert glossy paper into the tray. 8860mfp-020 8860mfp-042 Phaser® 8560MFP/8860MFP Multifunction Printer 3-52 - Xerox 8860MFP | User Guide - Page 91
to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. 8860mfp-122 Note: When the paper guides are adjusted correctly, there may be a small space between the paper and the guides. Phaser® 8560MFP/8860MFP Multifunction Printer 3-53 - Xerox 8860MFP | User Guide - Page 92
. Select the appropriate paper type, and then press the OK button: ■ Card Stock (Phaser 8560MFP printer) ■ Glossy Paper (Phaser 8860MFP printer) 6. In the printer driver, select the appropriate paper type or the appropriate tray as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-54 - Xerox 8860MFP | User Guide - Page 93
127-356 mm (5.0-14.0 in.) 60-220 g/m2 (16-40 lb. Bond) (22-80 lb. Cover) 2-Sided Printing 140-216 mm (5.5-8.5 in.) 210-356 mm (8.3-14.0 in.) 60-120 g/m2 (16-32 lb. Bond) (22-45 lb. Cover) See also: Paper Sizes and Weights for Tray 1 on page 3-7 Phaser® 8560MFP/8860MFP Multifunction Printer 3-55 - Xerox 8860MFP | User Guide - Page 94
Printing Custom Size Paper from Tray 1 To print custom size paper: 1. Pull down and out on the handle to open Tray 1. Printing on Specialty Media 2. Open the tray extension. 8860mfp-011 8860mfp-012 Phaser® 8560MFP/8860MFP Multifunction Printer 3-56 - Xerox 8860MFP | User Guide - Page 95
facedown with the top of the page entering the system first. 8860mfp-109 ■ 2-sided printing: Insert side one faceup with the bottom of the page entering the system first. 8860mfp-110 4. Adjust the paper guides to fit the paper loaded in the tray. Phaser® 8560MFP/8860MFP Multifunction Printer 3-57 - Xerox 8860MFP | User Guide - Page 96
the OK button, press the Up Arrow or Down Arrow button to select the correct size, and then press the OK button. 7. Select the appropriate paper type, and then press the OK button. 8. In the printer driver, select Tray 1 as the paper source. Phaser® 8560MFP/8860MFP Multifunction Printer 3-58 - Xerox 8860MFP | User Guide - Page 97
driver, control panel, and CentreWare IS. Note: Creating custom paper types is not available on Phaser 8560MFP printers. To create custom paper types: 1. Launch your web browser. 2. Enter the printer's IP address in the browser's Address field. 3. Click Properties. 4. Select the General folder - Xerox 8860MFP | User Guide - Page 98
Copying This chapter includes: ■ Basic Copying on page 4-2 ■ Adjusting Copying Options on page 4-3 ■ Managing Copy Functions on page 4-20 Note: Some of the features described in this chapter may not be available on your system configuration. Phaser® 8560MFP/8860MFP Multifunction Printer 4-1 - Xerox 8860MFP | User Guide - Page 99
your copy job. Note: Because the Phaser 8560MFP/8860MFP printer is often used on networks, the system may be printing a job when you want to use the copy or fax features. The system can be set up to allow copy or fax jobs to interrupt print jobs. See page 4-20 for information on setting this - Xerox 8860MFP | User Guide - Page 100
and then press the OK button. ■ Tray 1 ■ Tray 2 ■ Tray 3 (if available on your system) ■ Tray 4 (if available on your system) Note: For best results, specify the size and type of paper if using Tray 1. Specify the paper type if using Tray 2, 3, or 4. Phaser® 8560MFP/8860MFP Multifunction Printer 4-3 - Xerox 8860MFP | User Guide - Page 101
. 4. Select Paper Supply, and then press the OK button. 5. Select the desired tray, and then press the OK button to save the changes. Selecting Color or Black and White Copies If the original document has color, you can create copies in color or in black and white. Press the Color Mode button on the - Xerox 8860MFP | User Guide - Page 102
originals for the first page. When making two sided copies (1 to 2 or 2 to 2), printing does not begin until enough pages have been scanned for two sides. Note: The 1 to 2 and 2 to 2 options are not available on systems without the document feeder. Phaser® 8560MFP/8860MFP Multifunction Printer 4-5 - Xerox 8860MFP | User Guide - Page 103
Rapidly produces review documents; useful for rush jobs. Not recommended for documents containing small text, fine detail, or large areas of solid fill. Color Document Output 2 Sided Lighten Mode Type Quality Darken Reduce Enlarge 8860mfp-048 Phaser® 8560MFP/8860MFP Multifunction Printer 4-6 - Xerox 8860MFP | User Guide - Page 104
Graphics: For constant-colored areas ■ Mixed: For both text and photographs, such as magazines or newspapers ■ Text: For black and white or colored text Color Document Output 2 Sided Lighten Mode Type Quality Darken Reduce Enlarge 8860mfp-049 Phaser® 8560MFP/8860MFP Multifunction Printer 4-7 - Xerox 8860MFP | User Guide - Page 105
of the following options, and then press the OK button: ■ A paper size from the list displayed ■ Use Paper Supply Size: This option sets the copied area to the same size as the current paper supply. Note: The factory default is Use Paper Supply Size. Phaser® 8560MFP/8860MFP Multifunction Printer 4-8 - Xerox 8860MFP | User Guide - Page 106
the current paper supply size. Note: The book copy option always prescans. See also: Selecting an Original Size on page 4-8 Reducing list of preset values appears from which you can select the size of the original followed by the size of the copy paper Phaser® 8560MFP/8860MFP Multifunction Printer 4-9 - Xerox 8860MFP | User Guide - Page 107
printed on laser systems and printers. To select an optimization option: 1. On the control panel, press the Copy button. 2. Select Laser Originals, and then press the OK button. 3. Select On or Off, and then press the OK button. Note: The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction - Xerox 8860MFP | User Guide - Page 108
6. To adjust the level of black: a. Select Black Color Balance, and then press the OK button. b. Select a whole number from Darkest (+3) to Lightest (-3), and then press the OK button. Note: The factory default is Off (0 adjustment for each color). Phaser® 8560MFP/8860MFP Multifunction Printer 4-11 - Xerox 8860MFP | User Guide - Page 109
mm (in 1 mm increments), and then press the OK button. When you select Edge Erase, a page icon displaying the edge erase setting appears on the right side of the control panel display. Note: The factory default is Off (edge erase of 0 on all sides). Phaser® 8560MFP/8860MFP Multifunction Printer 4-12 - Xerox 8860MFP | User Guide - Page 110
: The copies do not begin printing until the system has scanned all the originals for the first page. When making two sided copies (1-2 or 2-2), printing does not begin until enough pages have been scanned for two sides. The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 4-13 - Xerox 8860MFP | User Guide - Page 111
Multiple Images on a Sheet (N-Up) on page 4-13 Repeating Images on a Sheet You can have several copies of one original image copied onto one side of a sheet of paper. This is useful when you want to make OK button. Note: The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 4-14 - Xerox 8860MFP | User Guide - Page 112
When you select margin shift options, a page icon with arrows indicating the direction that the image shifts appears on the right side of the control panel display. Note: The factory default is Off (long edge margin of 0 and short edge margin of 0). Phaser® 8560MFP/8860MFP Multifunction Printer 4-15 - Xerox 8860MFP | User Guide - Page 113
copy job on paper from another tray. 4. Select a tray to use for the cover pages, and then press the OK button. When you select cover pages, the right side of the control panel screen displays a cover page icon. Note: The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 4-16 - Xerox 8860MFP | User Guide - Page 114
a blank separation page between every page of the copy job. The Off option does not insert separation pages between your copies. 5. Select the tray to use for the blank separators, and then press the OK button. Note: The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 4-17 - Xerox 8860MFP | User Guide - Page 115
measurements for the gutter (the distance between the left and right pages), and then press the OK button: ■ A value from 0.0 to 2.0 inches (in 0.1 inch increments). ■ A value from 0 to 50 mm (in 1 mm increments). Note: The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 4-18 - Xerox 8860MFP | User Guide - Page 116
displays a booklet icon. When you create a booklet, the output is automatically collated and set to 2-sided with no blank separators. The system does not print the copies until it has scanned all of the originals. Note: The factory default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 4-19 - Xerox 8860MFP | User Guide - Page 117
page 4-20 ■ Using a Color Copy Password on page 4-20 Setting the Print Job Interrupt Option Print and fax jobs are normally interrupted when users make copies. Printing or faxing continues while the system scans once you have set a password. Phaser® 8560MFP/8860MFP Multifunction Printer 4-20 - Xerox 8860MFP | User Guide - Page 118
Scanned Images on page 5-7 ■ Scanning Options on page 5-15 ■ Managing Scan Templates on page 5-20 ■ Managing Folder and Email Profiles on page 5-24 ■ Managing Files and Scanning Policies on page 5-27 ■ Calibrating the Scanner on page 5-31 See also: Using the Scanner (Windows) tutorial at www.xerox - Xerox 8860MFP | User Guide - Page 119
scanners. Because the product is normally connected to a network rather than directly to a single computer, you select a destination for the scanned image at the printer. You can store scanned images on the Phaser 8560MFP/8860MFP printer's hard drive in either the Public Folder or a private folder - Xerox 8860MFP | User Guide - Page 120
below for your Phaser 8560MFP/8860MFP printer to scan images at the control panel. To clear the settings from the previous job, press the Clear All button. 8860mfp-045 Document Feeder Insert originals faceup with the top of the page entering the feeder first. Adjust the paper guides so they fit - Xerox 8860MFP | User Guide - Page 121
files to or deleting files from that location. 9. Return to your computer and retrieve the images using CentreWare IS. See also: Creating a Private Folder on page 5-30 Using CentreWare IS to Retrieve Images on page 5-8 Scanning Options on page 5-15 Phaser® 8560MFP/8860MFP Multifunction Printer 5-4 - Xerox 8860MFP | User Guide - Page 122
to your computer and retrieve the images using the Xerox Scan Utility. See also: Managing Scan Templates on page 5-20 Adding a Password for Scanning to Your Computer on page 5-29 Using the Xerox Scan Utility on page 5-9 Scanning Options on page 5-15 Phaser® 8560MFP/8860MFP Multifunction Printer 5-5 - Xerox 8860MFP | User Guide - Page 123
need to install the specific scan drivers for each system. To perform Walk-Up scanning on the Phaser 8560MFP/8860MFP printer: 1. Access the Xerox Scan Utility on your computer: ■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not - Xerox 8860MFP | User Guide - Page 124
Utility (page 5-9) Importing into another application (page 5-12) = Available with a TCP/IP network connection. = Available with a USB connection. Note: Using a method other than CentreWare IS requires installation of the scan driver from the Software and Documentation CD-ROM. Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 125
your Phaser 8560MFP/8860MFP printer is connected to a network, use CentreWare IS to view, retrieve, or delete images scanned from the Public Folder or from a private folder on the product's hard drive. To retrieve a scanned image using CentreWare IS: 1. Launch your web browser. 2. Enter your system - Xerox 8860MFP | User Guide - Page 126
Xerox Scan Utility This section includes: ■ Including Scanned Images in Email on page 5-9 ■ Copying Scanned Images to Folders on page 5-11 Use the Scan to Email or Copy to Folder tabs in the Xerox Scan Utility to view and retrieve images scanned to your computer from a Phaser 8560MFP/8860MFP printer - Xerox 8860MFP | User Guide - Page 127
your email application. The selected images are attached to the email. 7. If desired, make additional changes to the email message, and then send the email. See also: Managing Scan Templates on page 5-20 Managing Folder and Email Profiles on page 5-24 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 128
file in the Save To field, or click the Browse button to locate the folder. 6. Click the Copy to Folder button to copy the selected images to the folder. See also: Managing Scan Templates on page 5-20 Managing Folder and Email Profiles on page 5-24 Phaser® 8560MFP/8860MFP Multifunction Printer 5-11 - Xerox 8860MFP | User Guide - Page 129
5-12 ■ Using the WIA Image Manager in a Windows Application on page 5-13 ■ Using the Xerox Scan Utility in a Macintosh OS X Application (TWAIN) on page 5-14 You can import images scanned to your computer from a Phaser 8560MFP/8860MFP printer into Windows or Macintosh applications on your computer - Xerox 8860MFP | User Guide - Page 130
using the WIA Image Manager on Windows XP, Windows Server 2003, and Windows Vista. To import scanned images into an application: 1. Scanner or Camera. d. Select the scanner, and then click the OK button. 3. In the Get Pictures from WIA Xerox Phaser 8560MFP (or Phaser 8860MFP) window, open the folder - Xerox 8860MFP | User Guide - Page 131
or Camera. d. Select the scanner, and then click the Acquire button. The Scan to Email and Copy to Folder tabs on the Xerox Scan Utility display thumbnails of the images. Information about each image, including the template used, resolution, size of the image file, and the profile name and settings - Xerox 8860MFP | User Guide - Page 132
page 5-16 ■ Setting the Color Mode on page 5-16 ■ Setting 1-Sided or 2-Sided Originals on page 5-17 ■ Setting the Document Type on page 5-18 ■ Setting the Original Size on page 5-19 See also: Managing Scan Templates on page 5-20 Setting the Scan . Phaser® 8560MFP/8860MFP Multifunction Printer 5-15 - Xerox 8860MFP | User Guide - Page 133
color will have a larger file size than the same image scanned in black and white. Press the Color Mode button on the control panel to change the selection. Color Document Output 2 Sided Lighten Mode Type Quality Darken Reduce Enlarge 8860mfp-046 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 134
panel to change the selection to: ■ 1 to 1: Scans just one side of the originals. (Factory default value) ■ 2 to 1: Scans both sides of the originals. Color Document Output 2 Sided Lighten Mode Type Quality Darken Reduce Enlarge 8860mfp-047 Phaser® 8560MFP/8860MFP Multifunction Printer 5-17 - Xerox 8860MFP | User Guide - Page 135
of the scanned output according to colored areas. ■ Mixed: Optimizes for magazines and newspapers. ■ Text: Optimizes for black and white or colored text. Color Document Output 2 Sided Lighten Mode Type Quality Darken Reduce Enlarge 8860mfp-049 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 136
all pages in the scan job. All scanned images are placed in one file. ■ : Select a specific paper size to determine the area to be scanned. All scanned images are placed in one file. Note: The factory default is Automatic (1st Page). Phaser® 8560MFP/8860MFP Multifunction Printer 5-19 - Xerox 8860MFP | User Guide - Page 137
, and original size. Templates are created before you scan images and are only used when scanning to your computer. If you want to automatically save the scanned images in a particular folder, you also include the folder information in the template. Phaser® 8560MFP/8860MFP Multifunction Printer 5-20 - Xerox 8860MFP | User Guide - Page 138
want to use with the template: Color or Black and White, Original Size, Resolution, Original Type, File Format, and Sides to Scan. 3. Select the Preview image in Xerox Scan Utility option if you want to preview the scanned image in the Scan to Email or Copy to Folder tabs. From these tabs, you can - Xerox 8860MFP | User Guide - Page 139
This enables thumbnail views of the scanned images to remain in the Copy to Folder or Scan to Email tabs. This is the default setting. ■ The Save a copy in Xerox Scan Utility option is automatically checked. If you only want to save the images to the specified folder, remove the check from the check - Xerox 8860MFP | User Guide - Page 140
the Xerox Scan Utility icon in the dock. 2. Select the Scan Settings tab. 3. Select the template you want to delete in the Saved Template Settings drop-down list. 4. Click the Delete button. 5. When prompted, confirm that you want to delete the file. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 141
Xerox Scan Utility, you can create profiles to be reused when sending scanned images as email attachments or when copying scanned images to specific folders. Profiles eliminate the need for re-entering the same email or folder destination information. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 142
Click the Xerox Scan Utility icon in the dock. 2. Select the Scan to Email tab. 3. Select the profile you want to delete in the Email Profiles drop-down list. 4. Click the Delete button. 5. When prompted, confirm that you want to delete the profile. Phaser® 8560MFP/8860MFP Multifunction Printer 5-25 - Xerox 8860MFP | User Guide - Page 143
the Xerox Scan Utility icon in the dock. 2. Select the Copy to Folder tab. 3. Select the profile you want to delete in the Folder Profiles drop-down list. 4. Click the Delete button. 5. When prompted, confirm that you want to delete the profile. Phaser® 8560MFP/8860MFP Multifunction Printer 5-26 - Xerox 8860MFP | User Guide - Page 144
from the Xerox Scan Utility on page 5-29 ■ Adding a Password for Scanning to Your Computer on page 5-29 ■ Creating a Private Folder on page 5-30 ■ Controlling Scanning Policies on page 5-30 Deleting Image Files from the System You can delete image files on the Phaser 8560MFP/8860MFP printer that no - Xerox 8860MFP | User Guide - Page 145
the OK button. 5. When prompted to remove all scan files from this folder, select Yes, and then press the OK button. Using CentreWare IS To remove one or more scan files from the Public Folder or a private folder: 1. Launch your web browser. 2. Enter your system's IP address in the browser's Address - Xerox 8860MFP | User Guide - Page 146
password for scanning to this computer box. 4. Enter the same four-digit numeric password in the Enter Numeric Password and Confirm Numeric Password boxes. 5. Click the Save Password button. 6. Click the Close button to exit the Xerox Scan Utility. Phaser® 8560MFP/8860MFP Multifunction Printer 5-29 - Xerox 8860MFP | User Guide - Page 147
a Private Folder You can create a private folder on the Phaser 8860MFP printer's hard drive for your scanned images. You can also protect your private folder with a password to prevent others from viewing or retrieving your scanned images. To create a private folder on the system's hard drive using - Xerox 8860MFP | User Guide - Page 148
of normal system operation. Calibrate the scanner using the Scanner Calibration page that came with your replacement scanner, document feeder, or document cover. After you begin the calibration procedure at the control panel, calibrate the scanner using a two-step process: ■ The first step scans the - Xerox 8860MFP | User Guide - Page 149
repeat Steps 1-4. 5. Remove the Scanner Calibration page from the document glass. ■ If you have a document feeder, continue with the steps in the Document Feeder section. ■ If you have a document glass cover, you have completed scanner calibration. Phaser® 8560MFP/8860MFP Multifunction Printer 5-32 - Xerox 8860MFP | User Guide - Page 150
panel indicates Failure, press the OK button, and then repeat Steps 1-3. Note: For more information about calibrating the scanner, see the Online Support Assistant at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport. Phaser® 8560MFP/8860MFP Multifunction Printer 5-33 - Xerox 8860MFP | User Guide - Page 151
■ Solving Fax Problems on page 6-25 See also: Using the Fax tutorial at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Note: Some of the features described in this chapter may not be available on your system configuration. Phaser® 8560MFP/8860MFP Multifunction Printer 6-1 - Xerox 8860MFP | User Guide - Page 152
the fax transmission status, turn on the transmission report option. See also: Managing Fax Functions on page 6-17 Printing a Transmission Report on page 6-17 Inserting Pauses in Fax Numbers on page 6-23 Changing Default Settings on page 6-24 Phaser® 8560MFP/8860MFP Multifunction Printer 6-2 - Xerox 8860MFP | User Guide - Page 153
To send a fax from a Windows 2000, Windows XP, Windows Server 2003, or Windows Vista application: 1. Access the application's Print dialog box, select your Phaser 8560MFP/8860MFP printer, and then click the Properties button to open the printer driver. 2. On the Paper/Output tab, select Fax from - Xerox 8860MFP | User Guide - Page 154
OS X, version 10.3 and higher application: 1. Access the application's Print dialog box. 2. Select your Phaser 8560MFP/8860MFP printer in the Printer drop-down list. 3. Select Fax from the Job Type drop-down list, and then click the Lan Fax Setup button. 4. Click the Fax Recipients button and then - Xerox 8860MFP | User Guide - Page 155
Adding an Individual on page 6-6 ■ Adding a Group on page 6-8 ■ Editing or Deleting an Individual Speed Dial Entry on page 6-10 ■ Editing or Deleting a Group Speed Dial Entry on page . 1 , Speed Send Dial List Delay Send Pause 2 ABC2 1. Phaser® 8560MFP/8860MFP Multifunction Printer 6-5 - Xerox 8860MFP | User Guide - Page 156
. 5. Select a fax transmission speed from the list displayed on the Starting Rate screen, and then adding individual names, press the Back button until you return to the main Fax menu screen. See also: Sending a Fax from the Printer on page 6-2 Setting the Fax Destination on page 6-14 Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 157
determines where the individual will appear in the list. ■ Name: Enter the individual's name. ■ Phone Number: Enter the individual's fax number. ■ Starting Rate: Select a transmission rate from the drop-down field. 5. Click the Save Changes button. Phaser® 8560MFP/8860MFP Multifunction Printer 6-7 - Xerox 8860MFP | User Guide - Page 158
add or remove individuals or groups list displayed, and then press the OK button. c. Repeat the above steps to continue adding groups to the group. 7. When you have finished adding individuals and other groups, select Done, and then press the OK button. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 159
to continue removing groups from the group. 6. When you have finished removing individuals and other groups, select Done, and then press the OK button. See also: Sending a Fax from the Printer on page 6-2 Setting the Fax Destination on page 6-14 Phaser® 8560MFP/8860MFP Multifunction Printer 6-9 - Xerox 8860MFP | User Guide - Page 160
individual. You can change the individual's name, fax number, or starting rate. ■ Remove It: Removes the individual from the speed dial directory. 5. To revise or remove the individual name and fax number information, follow the onscreen prompts. Phaser® 8560MFP/8860MFP Multifunction Printer 6-10 - Xerox 8860MFP | User Guide - Page 161
removing an individual or group entry. ■ Remove It: Removes the group from the speed dial directory. 5. To revise or remove the group information, follow the onscreen prompts. 6. Press the Back button until you are returned to the main Fax menu screen. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 162
, or groups to the send list. 4. Select Done, and then press the OK button when you are finished adding entries. 5. If desired, select other control panel options, and then press the Start button. See also: Setting the Fax Destination on page 6-14 Phaser® 8560MFP/8860MFP Multifunction Printer 6-12 - Xerox 8860MFP | User Guide - Page 163
from the Send List. Selecting this option returns you to the Send List. No changes are made to the list of recipients for the fax you are sending. 4. If desired, select other control panel options, and then press the Start button to send the fax. Phaser® 8560MFP/8860MFP Multifunction Printer 6-13 - Xerox 8860MFP | User Guide - Page 164
. Note: Press any key on the alphanumeric keypad to view the Fax Number item. See also: Sending a Fax from the Printer on page 6-2 Adding an Individual on page 6-6 Adding a Group on page 6-8 Faxing Multiple Recipients Using Send List on page 6-12 Phaser® 8560MFP/8860MFP Multifunction Printer 6-14 - Xerox 8860MFP | User Guide - Page 165
page. ■ Document Feeder: Each original is scanned at 8.5 inches wide by the length of paper that feeds through the document feeder to determine the size for each page. ■ : Select a specific paper size from the list default is Off. Phaser® 8560MFP/8860MFP Multifunction Printer 6-15 - Xerox 8860MFP | User Guide - Page 166
button. 2. Select Starting Rate, and then press the OK button. 3. Select an option from the list displayed, and then press the OK button. Delay Sending a Fax To send a fax at a . The fax is scanned and saved to be sent at the time you specified. Phaser® 8560MFP/8860MFP Multifunction Printer 6-16 - Xerox 8860MFP | User Guide - Page 167
the control panel, press the System button. 2. Select Job Defaults Setup Error Only options in Step 6 above. ■ Off: Select this option to prevent printing a transmission report unless there is an error, and the default set in Step 6 above is Error Only. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 168
, a password is required before faxes can be printed or removed. To enable or disable a Secure Receive fax: 1. On the control panel, press the System button. 2. Select Job Defaults Setup, and then press the enter the new password you want to use. Phaser® 8560MFP/8860MFP Multifunction Printer 6-18 - Xerox 8860MFP | User Guide - Page 169
in the browser's Address field. 3. Select the Jobs tab, and then click Clear Fax Received Jobs. 4. Click the Clear Fax Received Jobs button to remove all received faxes. 5. When prompted, enter your four-digit password, and then press the OK button. Phaser® 8560MFP/8860MFP Multifunction Printer 6-19 - Xerox 8860MFP | User Guide - Page 170
report for the fax you want to remove. Using CentreWare IS To clear pending faxes: 1. Launch your web browser. 2. Enter your system's IP address in the browser's Address remove. 5. Click the Clear Fax Job(s) button to remove the faxes you selected. Phaser® 8560MFP/8860MFP Multifunction Printer 6-20 - Xerox 8860MFP | User Guide - Page 171
1. Launch your web browser. 2. Enter your system's IP address in the browser's Address field. 3. Select the Properties tab, click to expand the Fax Settings folder, and then click Defaults. 4. In the your selection, click the Save Changes button. Phaser® 8560MFP/8860MFP Multifunction Printer 6-21 - Xerox 8860MFP | User Guide - Page 172
recipients. The Pending Jobs Report provides a list of faxes waiting to be sent. page 6-25 Using CentreWare IS To print a fax report: 1. Launch your web browser. 2. Enter your system's IP address in the browser's Address field. 3. Select the Support Phaser® 8560MFP/8860MFP Multifunction Printer 6-22 - Xerox 8860MFP | User Guide - Page 173
Fax Problems, and then press the OK button. 4. Select Dial Delay, and then press the OK button. 5. Follow the onscreen prompts to select a new time setting for pause entries, and then press the OK button. Note: The factory default is three seconds. Phaser® 8560MFP/8860MFP Multifunction Printer 6-23 - Xerox 8860MFP | User Guide - Page 174
the Fax Settings folder, and then click Defaults. 4. If desired, change the settings in these options for your fax job: ■ Fax Configuration ■ Fax Send Setup ■ Fax Receive Setup 5. When you are finished making changes, click the Save Changes button. Phaser® 8560MFP/8860MFP Multifunction Printer 6-24 - Xerox 8860MFP | User Guide - Page 175
: 1. On the control panel, press the System button. 2. Select Troubleshooting, and then press the OK button. 3. Select Fax Problems, and then press the OK button. 4. Select Protocol Monitor Report, and then press the OK button to print the report. Phaser® 8560MFP/8860MFP Multifunction Printer 6-25 - Xerox 8860MFP | User Guide - Page 176
panel, press the System button. 2. Select Troubleshooting, and then press the OK button. 3. Select Fax Problems, and then press the OK button. 4. Select Reset Fax, and then press the OK button. 5. Select Reset Fax Now, and then press the OK button. Phaser® 8560MFP/8860MFP Multifunction Printer 6-26 - Xerox 8860MFP | User Guide - Page 177
Print Quality This chapter includes: ■ Controlling the Quality of Your Prints on page 7-2 ■ Solving Print-Quality Problems on page 7-6 Phaser® 8560MFP/8860MFP Multifunction Printer 7-1 - Xerox 8860MFP | User Guide - Page 178
. See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Selecting a Print-Quality Mode Print-quality modes available with the Phaser 8560MFP/8860MFP printer include: Print-Quality Mode Fast Color Standard Enhanced High-Resolution/Photo - Xerox 8860MFP | User Guide - Page 179
a print-quality mode from the Print Quality drop-down list. Note: If your driver does not display the options listed in the table above, go to the Xerox Drivers and Downloads website to download the latest driver: ■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer) ■ www.xerox.com/office - Xerox 8860MFP | User Guide - Page 180
the color correction set in the printer. The color correction can be set using either the control panel or the CentreWare software (if available). See also: Online Support Assistant at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport. Phaser® 8560MFP/8860MFP Multifunction - Xerox 8860MFP | User Guide - Page 181
desired color correction from the Color Correction drop-down list. Note: If your driver does not display the options listed in the table above, go to the Xerox Drivers and Downloads website to download the latest driver: ■ www.xerox.com/office/8560MFPdrivers (Phaser 8560MFP printer) ■ www.xerox.com - Xerox 8860MFP | User Guide - Page 182
-Quality Problems This section includes: ■ Smudges or Smears on page 7-7 ■ Random Light Stripes on page 7-8 ■ Predominate Light Stripes on page 7-10 ■ Transparency Images Are Too Light or Too Dark on page 7-11 ■ Colors Are Wrong on page 7-12 ■ PANTONE Colors Do Not Match on page 7-13 Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 183
print on side two of pre-printed paper, but do not select 2nds Side as the paper type. Select the 2nd Side option on the control panel and in the printer driver. See also: Manual 2-Sided Printing on page 3-28 Cleaning the Maintenance Kit Wiper Blade on page 8-15 Phaser® 8560MFP/8860MFP Multifunction - Xerox 8860MFP | User Guide - Page 184
's color and number. See the Light Stripes Test page to determine the color and jet number. 5. If light stripes continue to appear: a. Turn off the system for at least four hours. b. Turn on the system and, if necessary, repeat the Basic procedure once. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 185
button. f. Follow the control panel prompts to select the color and malfunctioning jet number indicated on the Light Stripes Test page. See also: Online Support Assistant at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport. Phaser® 8560MFP/8860MFP Multifunction Printer 7-9 - Xerox 8860MFP | User Guide - Page 186
the door on the side of the system: a. Remove the maintenance kit. b. Wipe the plastic wiper blade with a lint-free cloth. c. Replace the maintenance kit. d. Close the door. 4. If the problem continues, follow the steps for Random Light Stripes. Phaser® 8560MFP/8860MFP Multifunction Printer 7-10 - Xerox 8860MFP | User Guide - Page 187
button. d. Select Paper Tips Page, and then press the OK button. Note: Use only recommended Xerox transparencies. See also: For the Phaser 8560MFP: Recommended Media List (United States) Recommended Media List (Europe) For the Phaser 8860MFP: Recommended Media List (United States) Recommended Media - Xerox 8860MFP | User Guide - Page 188
Problem The color produced by the system is wrong or differs from the color that it must match. Solution See the Online Support Assistant for information about color matching at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 189
, or other supplies that are at the end of useful life, color adjustments may not be able to get the printer to match PANTONE Colors. See also: Advanced Features Guide at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP/8860MFP Multifunction Printer 7-13 - Xerox 8860MFP | User Guide - Page 190
the Printer on page 8-25 See also: Maintenance video tutorials at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Replacing supplies video tutorials at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 191
: User Safety on page A-1 Routine Maintenance Your system needs little maintenance to keep it producing quality prints. Add ink, empty the waste tray, and replace the maintenance kit when needed to keep your printer functioning properly. Adding Ink You can load ink any time the system is idle, or - Xerox 8860MFP | User Guide - Page 192
To load ink: 1. Lift the control panel. Maintenance and Cleaning 2. Open the ink cover. 8860mfp-052 8860mfp-053 Phaser® 8560MFP/8860MFP Multifunction Printer 8-3 - Xerox 8860MFP | User Guide - Page 193
the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560MFPsupplies (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPsupplies (Phaser 8860MFP printer) Caution: Use of ink other than Genuine Xerox Phaser 8560MFP/8860MFP Solid Ink may affect print quality and system reliability - Xerox 8860MFP | User Guide - Page 194
Maintenance and Cleaning Emptying the Waste Tray Empty the waste tray when the control panel displays a message stating that the waste tray is full. Warning: The system's interior may be hot. Do not touch the hot surfaces! To empty the waste tray: 1. Open the side door. 8860mfp-055 Phaser® 8560MFP/ - Xerox 8860MFP | User Guide - Page 195
a waste container. The ink is non-toxic and can be discarded as normal office waste. 8860mfp-057 Note: The waste tray must be out of the system for more than five seconds or you will continue to receive a Waste Tray Full message on the control panel. Phaser® 8560MFP/8860MFP Multifunction Printer 8-6 - Xerox 8860MFP | User Guide - Page 196
the system and push it completely into the waste tray slot. 5. Close the side door. 8860mfp-058 8860mfp-059 Caution: Do not attempt to reuse the waste ink in the system; it can damage the system. This damage is not covered under the system warranty. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 197
or go to the Xerox Supplies website for your printer: ■ www.xerox.com/office/8560MFPsupplies (Phaser 8560MFP printer) ■ www.xerox.com/office/8860MFPsupplies (Phaser 8860MFP printer) To replace the maintenance kit: 1. Open the side door on the system. 8860mfp-055 Warning: The system's interior may be - Xerox 8860MFP | User Guide - Page 198
kit slot. 8860mfp-060 3. Insert the replacement maintenance kit and push it completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information. 8860mfp-061 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 199
4. Close the side door. Maintenance and Cleaning 8860mfp-059 Phaser® 8560MFP/8860MFP Multifunction Printer 8-10 - Xerox 8860MFP | User Guide - Page 200
Cleaning the Paper Release Blade To clean the paper release blade: 1. Lift the control panel. Maintenance and Cleaning 2. Remove paper from the output tray. 8860mfp-052 8860mfp-076 Phaser® 8560MFP/8860MFP Multifunction Printer 8-11 - Xerox 8860MFP | User Guide - Page 201
3. Open the exit cover. Maintenance and Cleaning 8860mfp-077 4. Lift the lower paper guide toward the front of the system. 8860mfp-079 Phaser® 8560MFP/8860MFP Multifunction Printer 8-12 - Xerox 8860MFP | User Guide - Page 202
Maintenance and Cleaning 5. Wipe the plastic paper release blade on the paper guide with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol). 6. Return the paper guide to its original position. 8860mfp-062 8860mfp-063 Phaser® 8560MFP/8860MFP Multifunction Printer 8-13 - Xerox 8860MFP | User Guide - Page 203
7. Close the exit cover. Maintenance and Cleaning 8. Close the control panel. 8860mfp-081 8860mfp-082 Phaser® 8560MFP/8860MFP Multifunction Printer 8-14 - Xerox 8860MFP | User Guide - Page 204
Blade The maintenance kit contains a wiper blade that removes excess ink. To clean the maintenance kit wiper blade: 1. Open the side door on the system. 8860mfp-055 2. Remove the maintenance kit (labeled A) from the maintenance kit slot. 8860mfp-060 Phaser® 8560MFP/8860MFP Multifunction Printer 8-15 - Xerox 8860MFP | User Guide - Page 205
Maintenance and Cleaning 3. Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller. 8860mfp-064 4. Insert the maintenance kit and push it completely into the maintenance kit slot. 8860mfp-061 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 206
5. Close the side door. Maintenance and Cleaning 8860mfp-059 Phaser® 8560MFP/8860MFP Multifunction Printer 8-17 - Xerox 8860MFP | User Guide - Page 207
or paper residue which may affect the quality of your copies and scanned images. Document Glass To clean the document glass: 1. Lift the document feeder. 8860mfp-093 2. Moisten a soft cloth or cotton swab with alcohol (90 percent isopropyl alcohol). Phaser® 8560MFP/8860MFP Multifunction Printer 8-18 - Xerox 8860MFP | User Guide - Page 208
3. Wipe the document glass with the cloth or cotton swab. Maintenance and Cleaning 4. Close the document feeder. 8860mfp-065 8860mfp-095 Phaser® 8560MFP/8860MFP Multifunction Printer 8-19 - Xerox 8860MFP | User Guide - Page 209
on the document feeder. Maintenance and Cleaning 8860mfp-090 2. Moisten a soft cloth or cotton swab with alcohol (90 percent isopropyl alcohol). 3. Wipe the feeding roller and inside the document feeder with the cloth or cotton swab. 8860mfp-066 Phaser® 8560MFP/8860MFP Multifunction Printer 8-20 - Xerox 8860MFP | User Guide - Page 210
4. Close the jam access door. Maintenance and Cleaning 5. Lift the document feeder. 8860mfp-092 8860mfp-093 Phaser® 8560MFP/8860MFP Multifunction Printer 8-21 - Xerox 8860MFP | User Guide - Page 211
Maintenance and Cleaning 6. Wipe the underside of the document feeder with the cloth or cotton swab. 7. Close the document feeder. 8860mfp-067 8860mfp-095 Phaser® 8560MFP/8860MFP Multifunction Printer 8-22 - Xerox 8860MFP | User Guide - Page 212
maintenance items need to be ordered occasionally. Each item includes installation instructions in the package. Consumables Solid ink is the only consumable for Phaser 8560MFP/8860MFP printers: ■ Phaser 8560MFP products: Genuine Xerox Phaser 8560MFP Solid Ink (Cyan, Magenta, Yellow, and Black - Xerox 8860MFP | User Guide - Page 213
may be parts or kits. Routine maintenance items are typically customer replaceable. The maintenance kit is the only routine maintenance item for the Phaser 8560MFP/8860MFP printer. To order a replacement maintenance kit, contact your local reseller or go to the Xerox Supplies website for - Xerox 8860MFP | User Guide - Page 214
Shutdown for Moving System on the control panel. Note: If you receive a Power Down Error-Head not Parked message at the control panel, the system is not ready to be moved. If the printhead is not locked, the system can be damaged during shipment. Phaser® 8560MFP/8860MFP Multifunction Printer 8-25 - Xerox 8860MFP | User Guide - Page 215
or packing it. 5. Unplug the system after the cool-down cycle is complete. 6. Use the hand holds on each side of the system to lift it. 38 kg 83.3 lb. 8860mfp_132 Caution: If the system has an optional Tray 3 or 4, lift the system off the trays. Phaser® 8560MFP/8860MFP Multifunction Printer 8-26 - Xerox 8860MFP | User Guide - Page 216
shipping the system: 1. Remove the maintenance kit and waste tray. See Removing the Maintenance Kit and Waste Tray on page 8-28. 2. Turn off the system. See Turning Off the Printer on page 8-30. 3. Remove the document feeder and scanner. See Removing the Document Feeder and Scanner on page 8-32 - Xerox 8860MFP | User Guide - Page 217
the Printer Removing the Maintenance Kit and Waste Tray Before turning off the system, remove the maintenance kit and waste tray. 1. Open the side door on the system. 8860mfp-055 2. Remove the maintenance kit (labeled A) and place it in a plastic bag for storage. 8860mfp-060 Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 218
; handle it carefully. 4. Empty the waste, and then place the tray in a plastic bag for storage. 8860mfp-057 Caution: Shipping the system with the maintenance kit and waste tray installed can damage the system. 5. Close the system's door and covers. Phaser® 8560MFP/8860MFP Multifunction Printer 8-29 - Xerox 8860MFP | User Guide - Page 219
Shutdown for Moving System on the control panel. Caution: If you receive a Power Down Error-Head not Parked message at the control panel, the system is not ready to be moved. If the printhead is not locked, the system can be damaged during shipment. Phaser® 8560MFP/8860MFP Multifunction Printer 8-30 - Xerox 8860MFP | User Guide - Page 220
Moving System on the control panel, the fan does not run, so you must wait longer for the ink to solidify. Wait at least 30 minutes for the system to cool completely before moving or packing it. 5. Unplug the system after the cool-down cycle is complete. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 221
from the rest of the system. 2. Disconnect the cable between the document feeder and the scanner. 3. Lift the document feeder. 8860mfp-093 a. Pinch the hinges, and then lift the document feeder away from the document glass. 1 2 8860mfp-071 Phaser® 8560MFP/8860MFP Multifunction Printer 8-32 - Xerox 8860MFP | User Guide - Page 222
both the scanner latches to the unlocked position, and then slide the scanner back and lift it away from the system. 8860mfp-072 d. Pack the scanner separately from the rest of the system. 4. Fold the stabilizers in toward the system. 8860mfp-073 Phaser® 8560MFP/8860MFP Multifunction Printer 8-33 - Xerox 8860MFP | User Guide - Page 223
not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 224
Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 9-2 ■ Getting Help on page 9-27 See also: Troubleshooting video tutorials at www.xerox.com/office/8560MFPsupport or www.xerox.com/office/8860MFPsupport Print Quality on page 7-1 Phaser® 8560MFP/8860MFP Multifunction Printer 9-1 - Xerox 8860MFP | User Guide - Page 225
at Front Cover on page 9-11 ■ Jam at Tray 2, 3, or 4 on page 9-18 ■ Jam at the Document Feeder on page 9-23 See also: User Safety on page A-1 Jam at Exit Cover To clear a jam at the exit cover: 1. Lift the control panel. Clearing Paper Jams 8860mfp-075 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 226
2. Remove paper from the output tray. Clearing Paper Jams 3. Open the exit cover. 8860mfp-076 8860mfp-077 Phaser® 8560MFP/8860MFP Multifunction Printer 9-3 - Xerox 8860MFP | User Guide - Page 227
Clearing Paper Jams 4. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. 8860mfp-078 5. If you did not find paper in Step 4, lift the paper guides. 6. Remove any jammed paper. 8860mfp-079 8860mfp-080 Phaser® 8560MFP/8860MFP Multifunction Printer 9-4 - Xerox 8860MFP | User Guide - Page 228
7. Close the exit cover. Clearing Paper Jams 8. Close the control panel. 8860mfp-081 8860mfp-082 Phaser® 8560MFP/8860MFP Multifunction Printer 9-5 - Xerox 8860MFP | User Guide - Page 229
find paper in the previous steps, follow these steps. a. Pull up the latch on the front of the system to open the front cover. 8860mfp-083 b. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. 8860mfp-084 Phaser® 8560MFP/8860MFP Multifunction Printer 9-6 - Xerox 8860MFP | User Guide - Page 230
c. Close the front cover. Clearing Paper Jams 8860mfp-085 Phaser® 8560MFP/8860MFP Multifunction Printer 9-7 - Xerox 8860MFP | User Guide - Page 231
Jam at Exit Path To clear a jam at the exit path: 1. Lift the control panel. Clearing Paper Jams 8860mfp-075 2. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. 8860mfp-086 Phaser® 8560MFP/8860MFP Multifunction Printer 9-8 - Xerox 8860MFP | User Guide - Page 232
3. Remove paper from the output tray. Clearing Paper Jams 4. Close the control panel. 8860mfp-076 8860mfp-082 Phaser® 8560MFP/8860MFP Multifunction Printer 9-9 - Xerox 8860MFP | User Guide - Page 233
5. Adjust the output tray for short or long paper. Clearing Paper Jams 8860mfp-016 8860mfp-017 For media shorter than 190 mm (7.5 in.), flip up the paper stop. For media longer than 297 mm (11.7 in.), extend the output tray. Phaser® 8560MFP/8860MFP Multifunction Printer 9-10 - Xerox 8860MFP | User Guide - Page 234
Jams Jam at Front Cover To clear a jam at the front cover: 1. Pull up the latch on the front of the system to open the front cover. 8860mfp-083 2. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. 8860mfp-084 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 235
3. Close the front cover. Clearing Paper Jams 8860mfp-085 4. If you did not find paper in Step 2, follow these steps: a. Lift the control panel. 8860mfp-075 Phaser® 8560MFP/8860MFP Multifunction Printer 9-12 - Xerox 8860MFP | User Guide - Page 236
b. Open the exit cover. Clearing Paper Jams 8860mfp-077 c. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. 8860mfp-078 Phaser® 8560MFP/8860MFP Multifunction Printer 9-13 - Xerox 8860MFP | User Guide - Page 237
d. Lift the paper guides. Clearing Paper Jams e. Remove jammed paper. 8860mfp-079 8860mfp-080 Phaser® 8560MFP/8860MFP Multifunction Printer 9-14 - Xerox 8860MFP | User Guide - Page 238
f. Close the exit cover. Clearing Paper Jams g. Close the control panel. 8860mfp-081 8860mfp-095 Phaser® 8560MFP/8860MFP Multifunction Printer 9-15 - Xerox 8860MFP | User Guide - Page 239
jammed paper in the previous steps, follow these steps. a. Pull all the trays completely out of the system and removed jammed paper. 8860mfp-098 b. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. 8860mfp-100 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 240
Clearing Paper Jams c. Replace all trays and push each one completely into the system. 8860mfp-098 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8560MFP/8860MFP Multifunction Printer 9-17 - Xerox 8860MFP | User Guide - Page 241
Clearing Paper Jams Jam at Tray 2, 3, or 4 To clear a jam from the tray specified on the control panel: 1. Pull the tray specified on the control panel completely out of the system. 2. Remove the top sheet from the tray. 8860mfp-088 8860mfp-087 Phaser® 8560MFP/8860MFP Multifunction Printer 9-18 - Xerox 8860MFP | User Guide - Page 242
Clearing Paper Jams 3. Remove jammed paper inside the system tray slot. Verify that any torn pieces of paper are removed. 4. Push the tray completely into the system. 8860mfp-100 8860mfp-098 Phaser® 8560MFP/8860MFP Multifunction Printer 9-19 - Xerox 8860MFP | User Guide - Page 243
Clearing Paper Jams 5. If you did not find paper in the previous steps, follow these steps. a. Pull all the trays completely out of the system. 8860mfp-088 b. Pull up the latch on the front of the system to open the front cover. 8860mfp-083 Phaser® 8560MFP/8860MFP Multifunction Printer 9-20 - Xerox 8860MFP | User Guide - Page 244
positioned, the guide clicks into place. 8860mfp-099 ■ Width guides: Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray. When properly positioned, the guides click into place. Phaser® 8560MFP/8860MFP Multifunction Printer 9-21 - Xerox 8860MFP | User Guide - Page 245
e. Close the front cover. Clearing Paper Jams 8860mfp-085 f. Replace all trays and push each tray completely into the system. 8860mfp-098 6. Verify that you are printing custom paper sizes from Tray 1 only. Phaser® 8560MFP/8860MFP Multifunction Printer 9-22 - Xerox 8860MFP | User Guide - Page 246
faxing or scanning but does not prevent printing activities. To clear a jam at the document feeder: 1. Remove the originals from the document feeder and catch tray. 8860mfp-089 2. Open the jam access cover on the document feeder. 8860mfp-090 Phaser® 8560MFP/8860MFP Multifunction Printer 9-23 - Xerox 8860MFP | User Guide - Page 247
3. Remove jammed paper from the document feeder. Clearing Paper Jams 8860mfp-091 4. Close the jam access cover on the document feeder. 8860mfp-092 Phaser® 8560MFP/8860MFP Multifunction Printer 9-24 - Xerox 8860MFP | User Guide - Page 248
5. Lift the document feeder. Clearing Paper Jams 8860mfp-093 6. Remove any jammed paper from under the document feeder or from the document glass. 8860mfp-094 Phaser® 8560MFP/8860MFP Multifunction Printer 9-25 - Xerox 8860MFP | User Guide - Page 249
7. Close the document feeder. Clearing Paper Jams 8. Reinsert originals in the document feeder. 8860mfp-095 8860mfp-096 Phaser® 8560MFP/8860MFP Multifunction Printer 9-26 - Xerox 8860MFP | User Guide - Page 250
a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention. Click the alert to view instructions explaining how to fix the problem. Phaser® 8560MFP/8860MFP Multifunction Printer 9-27 - Xerox 8860MFP | User Guide - Page 251
and troubleshooting help to solve your printer problems. You can find solutions for print quality, media jams, software installation, and much more. To access the Online Support Assistant, go to the Xerox Support website for your printer: ■ www.xerox.com/office/8560MFPsupport (Phaser 8560MFP printer - Xerox 8860MFP | User Guide - Page 252
web browser's Favorites folder when you install the Xerox printer drivers on your computer. Use the following websites to obtain more information. Phaser 8560MFP Printer Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked system and proposes solutions - Xerox 8860MFP | User Guide - Page 253
Phaser 8860MFP Printer Getting Help Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked system and proposes solutions: www.phasersmart.com Technical support information for your system, includes online Technical Support, Recommended Media List, Online - Xerox 8860MFP | User Guide - Page 254
supplied with your system. ■ Plug the power cord directly into a properly grounded electrical outlet. Make sure each end of the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check the outlet. ■ Do not use a ground adapter plug to connect the printer - Xerox 8860MFP | User Guide - Page 255
service representative to correct the problem. The power cord is attached to the system as a plug-in device on the side of the system. If it is necessary to disconnect all electrical power from the system, disconnect the power cord from the electrical outlet. Warning: Do not remove the covers - Xerox 8860MFP | User Guide - Page 256
access to the maintenance unit and waste tray Operational Guidelines ■ Do not block or cover the slots and opening on the system. The system may overheat without adequate ventilation. ■ Use the system at elevations below 2,438 m (8,000 ft.). ■ Place the system on a level, solid non-vibrating surface - Xerox 8860MFP | User Guide - Page 257
from the exit and feed rollers. ■ Do not remove the paper source tray that you selected in either the printer driver or control panel. ■ Do not open the doors when the system is printing. ■ Do not move the system when it is printing. System Supplies ■ Use the supplies specifically designed for your - Xerox 8860MFP | User Guide - Page 258
system can be damaged during shipment. ■ Always lock the scanhead transportation lock on the left side of the system before removing the scanner portion of the system. Shipping the scanner with the scanhead unlocked can damage the scanner. 8860mfp-131 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 259
not covered by the warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 260
Xerox sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox. may apply. Please see www.dtsc.ca.gov/hazardouswaste/perchlorate. Phaser® 8560MFP/8860MFP Multifunction Printer A-7 - Xerox 8860MFP | User Guide - Page 261
Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government, such as FHA, etc. Bonds (U.S. Savings Bonds may be photographed only for publicity purposes in connection - Xerox 8860MFP | User Guide - Page 262
prohibited in certain states: ■ Automobile Licenses ■ Drivers' Licenses ■ Automobile Certificates of Title The above list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. Phaser® 8560MFP/8860MFP Multifunction Printer B-2 - Xerox 8860MFP | User Guide - Page 263
material or trademarks without the consent of the owner ■ Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Phaser® 8560MFP/8860MFP Multifunction Printer B-3 - Xerox 8860MFP | User Guide - Page 264
instructions for details. You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the compliant telephone line cord (with modular plugs) provided with the installation kit. See installation instructions for details. Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 265
the User Guide. If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service provider. This - Xerox 8860MFP | User Guide - Page 266
disconnect the equipment. Users should make sure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe systems, if present, are connected see the label on the equipment. Phaser® 8560MFP/8860MFP Multifunction Printer C-3 - Xerox 8860MFP | User Guide - Page 267
product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. South African Statement This modem must be used in conjunction with an approved surge protection device. Phaser® 8560MFP/8860MFP Multifunction Printer C-4 - Xerox 8860MFP | User Guide - Page 268
does it imply that any product is compatible with all of Telecom's network services. The equipment may not be capable of correct operation at the higher data speeds of the RN's of all devices connected to a single line at any time should not exceed 5. Phaser® 8560MFP/8860MFP Multifunction Printer C-5 - Xerox 8860MFP | User Guide - Page 269
3-27 manual, 3-28 pre-printed paper, 3-28 selecting, 3-27 A accessory system cart, 1-9 activity report, 6-22 adding a group, 6-8 an individual, 6-6 group speed dial entry, 6-8 individual speed dial entry, 6-6 send list, 6-12 adding ink, 8-2 adjusting color balance, 4-11 color correction, 7-4 copies - Xerox 8860MFP | User Guide - Page 270
scanning, 5-16 using a color copy password, 4-20 wrong, 7-12 color correction, 7-4 automatic, 7-4 selecting in the printer driver, 7-4 color sampler pages, 1-15 computer sending faxes from, 6-3 configuration card upgrade kit, 1-9 Configuration page, 1-14 configuring the fax modem, 6-25 the network - Xerox 8860MFP | User Guide - Page 271
10 printer, 1-9 scan, 1-9 selecting 2-sided printing, 3-27 UNIX, 2-10 Windows 2000 or later, 2-11 Xerox Support Centre, 1-18 duplex automatic document feeder, 3-4 Dynamic Domain Name Service (DDNS), 2-7 dynamically setting the printer's IP address, 2-6 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 272
send list, 6-12 Faxing Guide, 6-2 features printer configurations, 1-7 standard, 1-6 folder Copy to Folder tab, 5-21, 5-22 creating a private scan folder, 5-30 My Scanned Images, 5-7 private, 5-7 public, 5-7 selecting settings for scanned images, 5-11 Xerox Scan Utility, 5-21, 5-22 Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 273
Scan Utility, 5-9 scanning 1-sided or 2-sided originals, 5-17 selecting preview option when creating a scan template, 5-21 selecting the send image to folder option when creating a scan template, 5-22 setting color or black and white, 5-16 shifting placement on copy pages, 4-15 Phaser® 8560MFP - Xerox 8860MFP | User Guide - Page 274
, 1-14 Configuration page, 1-14 Menu Map, 1-14 Paper Tips page, 3-6 ink adding, 8-2 minimizing usage, 8-2, 8-23 inserting separation pages, 4-17 Installation Guide, 1-6 installing printer drivers, 2-10 Mac OS X, version 10.3 and higher, 2-12 Windows 2000 or later, 2-11 installing the scan driver - Xerox 8860MFP | User Guide - Page 275
printer drivers, 2-12 maintaining your printer, 8-2 maintenance adding ink, 8-2 cleaning the maintenance kit wiper blade, 8-15 cleaning the paper release blade, 8-11 cleaning the printer, 8-18 consumables, 8-23 emptying the waste tray, 8-5 ordering supplies, 8-23, 8-24 replacing the maintenance kit - Xerox 8860MFP | User Guide - Page 276
usage guidelines, 3-4 using manual feed, 3-14 paper jams, 9-2 exit cover, 9-2 exit path, 9-8 finisher, 9-18 front cover, 9-11 paper release blades cleaning, 8-11 parts of the printer, 1-2 password adding for scanning to your computer, 5-29 creating for a private folder, 5-30 enabling secure faxes - Xerox 8860MFP | User Guide - Page 277
for folder profiles, 5-11 Protocol Monitoring Report, 6-25 Public Folder scanning to, 5-4 Q Quick Use Guide, 1-16 R random light stripes, 7-8 Recommended Media List, 1-16 recycling and disposal, A-7 recycling supplies, 8-24 reduce images, 4-9 registering your printer, 9-29 Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 278
to email, 1-7 PC or Macintosh computer, 1-7 printer hard drive, 1-7 private folder, 5-4 Public Folder, 5-4 Index user name, 5-5 Scan to Email tab, 5-9 selecting settings, 5-9 scanned images placing in Windows or Macintosh applications, 5-12 retrieving, 5-7 retrieving with the Xerox Scan Utility - Xerox 8860MFP | User Guide - Page 279
cart, 1-9 caution symbols, A-7 changing or modifying the IP address using CentreWare IS, 2-7 cleaning the outside, 8-18 configurations, 1-7 connection, 1-6 control panel features, 1-10 deleting images from the hard drive, 5-27 drivers, 2-10 fonts, 1-6 Phaser® 8560MFP/8860MFP Multifunction Printer - Xerox 8860MFP | User Guide - Page 280
, 5-14 Windows importing scanned images into applications, 5-12 two-sided printing, 3-26 automatic, 3-26 binding edge options, 3-27 manual, 3-28 selecting, 3-27 U unacceptable paper and media, 3-5 upgrade kit, 1-9 usage guidelines paper, 3-4 USB, 2-3 User Guide, 1-16 Phaser® 8560MFP/8860MFP - Xerox 8860MFP | User Guide - Page 281
host names with Domain Name Service (DNS), 2-7 V views of the printer back, 1-4 front, 1-3 open, 1-5 side, 1-4 Xerox Scan Utility adding a password for scanning to your computer, 5-29 Copy to Folder tab, 5-11 deleting email profiles, 5-25 deleting folder profiles, 5-26 deleting templates, 5-23
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www.xerox.com/support
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multifunction printer
Phaser
®
8560MFP/8860MFP