Canon MultiPASS C3500 User guide for the MPC3000. - Page 136
Retry, On Hold, Failed, Stopped, Error
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Documents in Desktop Manager r Retry A PC fax job receives the Retry status if: The MultiPASS C3000 is busy with another task, and thus unable to transmit the PC fax, or The receiving fax line is busy. The Desktop Manager continues to try sending the fax until the transmission is successful or the Desktop Manager exceeds the defined number of retries. If a job cannot complete successfully within the specified number of retries, the job is marked with a Failed status. The job remains in the Out Box folder until you reprocess or delete it. r On Hold A held job is a PC fax you chose to place on hold, rather than send immediately. The held fax job remains in the Out Box folder until you choose to send or delete it. You can print a job that is on hold. r Failed A job receives a Failed status because a PC fax could not be sent successfully. This occurs because the Desktop Manager exceeded the defined number of retries. For example, a PC fax may have failed because of a continuously busy fax line or an incorrect fax number. The failed job remains in the Out Box folder until you attempt to reprocess or delete it. r Stopped A stopped job is an active job that you stopped from processing before it was completed. The stopped job remains in the Out Box folder until you attempt to reprocess or delete it. r Error An error results for a job if there is a problem with the MultiPASS C3000, such as a loss of communication with the Desktop Manager or memory is full. You can display the nature of the error in the status line by selecting the job or reviewing the Fax Log. Chapter 7 Working With Documents in the Desktop Manager 7-5