Canon MultiPASS C3500 User guide for the MPC3000. - Page 211

Print out any documents, The memory of

Page 211 highlights

Message CHECK PRINTER CLEAR PAPER JAM paper DOC TOO LONG LOAD PAPER MEMORY FULL NO RX PAPER NO TEL # Chapter 10 Error Code — — #003 — #037 #012 #022 Cause Action There is an obstruction that is not allowing the cartridge mechanism to move right or left. There is a paper jam or the sheet feeder is empty. Check for a paper clip, paper jam, or the plastic orange cap off the BJ cartridge. Press STOP, and try your operation again. If the display does not change, try unplugging the unit. Wait several minutes, then plug it back in. Remove any paper from the sheet feeder. Clear the paper jam (see page 10-5). Then reload It took more than 32 minutes to send or copy a page. It took more than 32 minutes to receive a page. The document is longer than 39.4 inches (1 m). The MultiPASS is out of paper (the sheet feeder is empty). The memory of the MultiPASS is full because it has received too many documents, or a very long or detailed document. Memory is full because you tried to send too many pages at once, or a very long or detailed document. The other party’s fax is out of paper. The one-touch or coded speed dialing number in the sheet feeder. Press RESUME or STOP. Divide the page and send or copy each part separately. Contact the other party. Have them divide the page and send each part separately. Use a copy machine to make a reduced copy of the document and send the copy. Load paper in the sheet feeder. Make sure the stack does not exceed the limit mark. Press RESUME or STOP. Print out any documents that are stored in memory. Then start the operation again. Divide the document into two or three jobs and send again; or send to one destination at a time. Contact the other party and have them install paper in their fax. Register the number (see page 3-18). Troubleshooting 10-9 Troubleshooting

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Chapter 10
Troubleshooting
10-9
Message
Error Code
Cause
Action
CHECK PRINTER
²
There is an obstruction
Check for a paper clip,
that is not allowing the
paper jam, or the plastic
cartridge mechanism
orange cap off the BJ
to move right or left.
cartridge. Press
STOP
,
and try your operation
again. If the display does
not change, try
unplugging the unit.
Wait several minutes,
then plug it back in.
CLEAR PAPER JAM
²
There is a paper jam
Remove any paper from
or the sheet feeder is
the sheet feeder. Clear
empty.
the paper jam (see page
10-5). Then reload
paper
in the sheet feeder. Press
RESUME
or
STOP
.
DOC TOO LONG
#003
It took more than 32
Divide the page and
minutes to send or
send or copy each
copy a page.
part separately.
It took more than 32
Contact the other party.
minutes to receive a
Have them divide the
page.
page and send each
part separately.
The document is longer
Use a copy machine to
than 39.4 inches (1 m).
make a reduced copy of
the document and send
the copy.
LOAD PAPER
²
The MultiPASS is out
Load paper in the sheet
of paper (the sheet
feeder. Make sure the
feeder is empty).
stack does not exceed
the limit mark. Press
RESUME
or
STOP
.
MEMORY FULL
#037
The memory of the
Print out any documents
MultiPASS is full
that are stored in
because it has received
memory. Then start the
too many documents,
operation again.
or a very long or
detailed document.
Memory is full because
Divide the document
you tried to send too
into two or three jobs
many pages at once,
and send again; or send
or a very long or
to one destination at a
detailed document.
time.
NO RX PAPER
#012
The other party±s fax is
Contact the other party
out of paper.
and have them install
paper in their fax.
NO TEL #
#022
The one-touch or coded
Register the number
speed dialing number
(see page 3-18).
Troubleshooting