Canon MultiPASS C3500 User guide for the MPC3000. - Page 224

the Canon Computer System Customer Care Center. See

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4. The Desktop Manager software uploads files to your computer’s System.ini file. Check that the following line and section are both in the System.ini. The line should be in the [386Enh] section and should read: device=C(hard drive):\Windows\System\cis1284.386 And if the MultiPASS is installed on LPT1, the section should look like this: [Cis1284.386] Lpt1=1 Lpt2=0 Lpt3=0 5. Remove any programs or applications in the Startup Group. 6. To keep other programs from starting up at the same time as the MultiPASS Background, remark out the LOAD= and the RUN= lines of the Win.ini file by placing a semicolon (;) in front of “Load” and “Run.” 7. If all of the above procedures do not resolve the problem, please call the Canon Computer System Customer Care Center. See page 1-2 for details. 10-22 Troubleshooting Chapter 10

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10-22
Troubleshooting
Chapter 10
4.
The Desktop Manager software uploads files to your computer±s
System.ini file. Check that the following line and section are both in
the System.ini. The line should be in the [386Enh] section and
should read:
device=C(hard drive):\Windows\System\cis1284.386
And if the MultiPASS is installed on LPT1, the section should look
like this:
[Cis1284.386]
Lpt1=1
Lpt2=0
Lpt3=0
5.
Remove any programs or applications in the Startup Group.
6.
To keep other programs from starting up at the same time as the
MultiPASS Background, remark out the LOAD= and the RUN=
lines of the Win.ini file by placing a semicolon (;) in front of ³Load´
and ³Run.´
7.
If all of the above procedures do not resolve the problem, please call
the Canon Computer System Customer Care Center. See page 1-2
for details.