HP 2840 HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer
HP 2840 - Color LaserJet All-in-One Laser Manual
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- HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 1
HP Color LaserJet 2820/2830/2840 Software Technical Reference - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 2
- HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 3
HP Color LaserJet 2820/2830/2840 Software Technical Reference - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 4
Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information in this document is subject to change without notice. The only warranties for HP products and services - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 5
support 13 Printing from other operating systems 13 Software component information ...15 New HP LaserJet all-in-one software features 15 HP LaserJet all-in-one software for Windows 15 Software component comparison 17 Software component availability 18 Software component localization 19 HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 6
52 Supported third-party software ...53 Text-recognition software 53 About text-recognition reliability 53 Other PC fax programs ...53 3 Windows HP unidriver features Introduction ...55 HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP 56 Access to drivers ...56 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 7
Send PostScript Error Handler .........64 Mirrored Output 64 Printer Features 64 Print All Text as Black 64 Send TrueType as Bitmap (HP PCL 6 Unidriver only 64 Raster Compression (HP PCL 6 Unidriver only 65 Layout Options 65 Page Order 65 Paper/Quality tab features 65 Print Task Quick Sets - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 8
86 Manual color settings 86 Text, Graphics, and Photographs sections 87 Neutral Grays 87 General 88 Edge Control 88 Halftone 88 RGB Color 89 Print in Grayscale 89 Printer Properties tab set 89 Device Settings 89 Form to Tray Assignment 91 Font Substitution Table 91 External Fonts (HP PCL - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 9
Timeout 96 Wait Timeout 96 Minimum Font Size to Download as Outline 96 Maximum Font Size to Download as Outline 96 About tab features 96 4 Windows HP traditional driver features HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me 100 Help system ...100 What's this? Help 100 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 10
by 180 degrees 133 Document preview image 133 About ...133 Color tab features ...134 Print Task Quick Sets 134 Color Options 135 Manual Color Options 135 Document preview image 137 Configure tab features ...137 Paper-handling options 138 Optional Paper Sources 139 Other Options 139 viii - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 11
Application Source List selection 141 Printer image ...141 Windows PS Emulation Driver features (for Windows 98 SE and Windows Me 142 HP postscript level 3 emulation support 142 Paper tab features ...142 Paper size ...143 Layout ...144 Orientation ...144 Paper source ...144 Copies ...144 Custom - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 12
instructions for Mac OS 9.2.2 168 Installation instructions for Mac OS X 169 Macintosh installation instructions for networked computers 169 Installation dialog-box options for Macintosh 171 HP LaserJet all-in-one uninstall instructions for Macintosh 183 6 The HP Toolbox Overview of the HP Pages - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 13
222 How do I 224 Troubleshooting tab 224 Troubleshooting Process 225 Troubleshooting Information 225 Control Panel Messages 226 Clearing Jams 227 Print Problems screen 228 Scan Problems 229 Copy Problems 230 Fax Problems 231 Memory Card Problems 232 Troubleshooting Tools 233 Animated - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 14
300 Animated Install Guide ...300 Printing-system software installation 301 USB installation dialog box options for Windows 305 Network installation dialog box options for Windows 315 Uninstall ...326 Uninstall instructions for Windows 326 Uninstalling HP Image Zone in Windows operating systems - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 15
Issues fixed 346 Installation Instructions 347 Installation options 347 Installing software on Windows 98 SE, Windows 2000, and Windows XP 347 Uninstaller 347 Technical assistance 348 Customer support 348 Web 348 HP software and support services - additional information ...........348 Legal - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 16
Two-pass cleaning-page utility 362 Collect.bat utility ...362 E-mail ...363 My Scans directory ...363 Summary of HP Toolbox known issues 364 Firewalls block HP Toolbox communication 364 USB drivers are unsigned 364 Second restart is required after installation 364 Problems occur after device - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 17
HP LaserJet all-in-one products 3 CD part numbers for the HP LaserJet all-in-one software 6 User documentation availability and localization 8 Software components for Windows 15 Software component comparison 17 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 18
8-6 Table 8-7 Table 8-8 Custom media sizes ...335 Media-type commands ...335 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 2000 and Windows XP ...360 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 98 SE and Windows Me ...360 xvi ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 19
screen ...31 My Images screen ...32 HP Document Viewer screen ...34 HP Image Zone Help screen ...35 HP Software Update screen ...36 hp LaserJet Scan dialog box ...39 Scan Settings dialog box ...39 TWAIN driver user interface ...42 Scan Preferences - Web Page Dialog 43 hp LaserJet Send Fax dialog - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 20
- HP Traditional PCL 6 Driver 131 About This Driver dialog box ...133 Color tab ...134 Manual Color Options dialog box 135 Configure tab ...138 More Configuration Options dialog box 139 Configure Font DIMMs dialog box 140 Paper tab - HP PS traditional driver 143 Graphics tab ...145 Image Color - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 21
...203 Print Information Pages screen 204 Event Log jams screen ...228 Print problems screen ...229 Scan problems screen ...230 Copy problems screen ...231 Fax problems screen ...232 Memory card problems screen 233 Troubleshooting Guide screen ...241 Device Information screen ...242 Paper Handling - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 22
Service Support screen ...290 Animated Install Guide - Welcome screen 300 Congratulations! Your all-in-one setup is complete screen 301 HP Color LaserJet 2820/2830/2840 CD Browser screen 302 HP Color LaserJet 2820/2830/2840 documentation 303 HP Color LaserJet 2820/2830/2840 Online Support - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 23
! Software installation complete dialog box 313 USB install - Test Page dialog box 314 Sign Up Now screen ...314 HP Registration Printer dialog boxIdentify Printer 320 Network install - Searching dialog box 320 Network install - Specify Printer dialog box 321 Network install - Printer - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 24
xxii ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 25
Purpose and scope 1 Purpose and scope This chapter provides information about the following topics: ● Introduction ● HP LaserJet all-in-one product comparison ● Software availability and fulfillment ● Documentation availability and localization ENWW 1 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 26
information about and troubleshooting tips for the allin-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 27
■ Multi Media Card ■ XD Card Speed ■ Prints and copies up to 20 pages per minute (ppm) for Letter-size paper ■ Prints and copies up to 20 ppm for Letter-size paper For more information, see the HP Color LaserJet 2820/2830/2840 User Guide. ■ Prints and copies up to 20 ppm for Letter-size - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 28
scope Table 1-1 Features of the HP LaserJet all-in-one products (continued) Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840 HP Product number Q3948A Q3949A Q3950A Paper handling ■ One 50-sheet automatic ■ One 50-sheet ADF; ■ One 50-sheet ADF; document feeder - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 29
Purpose and scope Table 1-1 Features of the HP LaserJet all-in-one products (continued) Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Product number Q3948A Q3949A HP Color LaserJet 2840 Q3950A ENWW HP LaserJet all-in-one product comparison 5 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 30
groups on the software CDs for the HP Color LaserJet 2820/2830/2840 all-in-one products. Table 1-2 CD part numbers for the HP LaserJet all-in-one software Part number Q3948-60177 Description Windows software CD for the HP Color LaserJet 2820/2830/2840 all-in-one products Languages included - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 31
ReadIRIS V9.0 software CD for the HP Color LaserJet 2820/2830/2840 all-in-one product The ReadIRIS user interface is available in the following languages: NOTE The ReadIRIS CD is not set up at fulfillment. The CD will be available from Global Support ■ Organization (GSO) or HP Parts due to - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 32
■ Swedish ■ Thai ■ Traditional Chinese ■ Turkish Part number Q3948-90901 (EN) Location The HP Color LaserJet 2820/2830/2840 User Guide is available in electronic format on the HP LaserJet allin-one software CD. HP LaserJet 2820/2830/2840 ■ Dutch Start Guide ■ English ■ French ■ German ■ Hebrew - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 33
Purpose and scope Table 1-3 User documentation availability and localization (continued) Document name Languages Part number ■ Danish Q3948-90922 ■ English ■ Finnish ■ Hebrew ■ Norwegian ■ Swedish ■ Arabic ■ English ■ Estonian ■ Kazakh ■ Latvian ■ Lithuanian ■ Russian ■ Turkish Q3948- - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 34
Purpose and scope The HP Color LaserJet 2820/2830/2840 User Guide is available, on a print-on-demand basis, in the Spanish (ES) Swedish (SV) Traditional Chinese (ZHTW) Thai (TH) Turkish (TR) Part number Q3948-90901 Q3948-90902 Q3948-90903 Q3948-90904 Q3948-90905 Q3948-90906 Q3948-90907 Q3948-90908 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 35
topics: ● Operating systems ● Software component information ● HP Extended Capabilities ● HP Director ● Scanning system ● HP Send Fax software ● Available product configurations ● Supported third-party software NOTE For information about the HP LaserJet all-in-one software for Macintosh operating - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 36
-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products supports the following operating systems. Fully supported operating systems The following Windows operating systems fully support the HP Color LaserJet 2820/2830/2840 all-inone through the software installer, and drivers - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 37
see Macintosh software overview. You can also print to the HP LaserJet all-in-one product from any operating system that complies with the PCL command language, such as OS/2, UNIX®, or Linux systems. The OS/2 drivers will be available, shortly after the product release, from the HP support Web site - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 38
Linux drivers are supported through the Linux community. The HP Color LaserJet 2820/2830/2840 all-in-one series print drivers have been tested and have printonly support with Windows Terminal Server or Citrix Metaframe. Software overview for Windows 14 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 39
the HP Color LaserJet 2840, the mass storage driver provides access to memory card slots for CompactFlash, UltraCompactFlash, Smart Media, Memory Stick, Secure Digital, Multi Media Card, and XC Card memory cards. HP LaserJet all-in-one software for Windows The HP Color LaserJet 2820/2830/2840 all - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 40
Driver, use the Add Printer wizard.` ■ The HP Color LaserJet 2820/2830/2840 Fax (PC fax) driver ■ Scan drivers ■ TWAIN driver. TWAIN is an industry-standard scanning protocol. Scanning from the HP LaserJet all-in-one product can be initiated from any TWAIN-compliant software program. ■ Windows Image - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 41
Windows software components HP LaserJet 3015, HP LaserJet 3020 and HP Color 3030, and HP LaserJet 3380 all-in-one LaserJet 2820/2830/2840 all-in- products one products HP installer X X1 Uninstaller X X Driver software X X HP PCL 6 Unidriver (Black and White) X HP Director X HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 42
. Table 2-3 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one Component Drivers HP Traditional PCL 6 Driver PS Emulation Driver HP PCL 6 Unidriver (color) HP PCL 6 Unidriver (black and white) PS Emulation Unidriver HP traditional Postscript Printer Description (PPD - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 43
2820/2830/2840 User Guide X X Hewlett-Packard Color LaserJet 2820/2830/2840 All- X X in-one Install Notes7 Help systems X X HP Color LaserJet 2820/2830/2840 Animated Getting X X Started Guide Other PS Fonts X X HP Director X HP Image Zone X HP Document Viewer X 1 This driver is - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 44
Me, 2000, X XX X X XP 1 Components that are not available in a specific language are supported in English. 2 HP Color LaserJet 2820/2830/2840 User Guide only. Language key for Table 2-4 Software component localization by language, A-K: ■ AR = Arabic ■ BG = Bulgarian ■ CS = Czech ■ DE = German - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 45
X X X XX HP Image Zone 2000, XP XXXX X X X XX HP Document Viewer 2000, XP XXXX X X X XX HP Traditional PCL 6 Driver and PS Emulation Driver 98SE, Me XXXX X XXX XX HP PCL 6 Unidriver and PS Emulation Unidriver 2000, XP, 2003 Server XXXX X XXX XX Common Windows 98SE, Me - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 46
overview for Windows Language key for Table 2-5 Software component localization by language, L-Z: ■ LT = Lithuanian ■ LV = Latvian ■ NL = Dutch Simplified Chinese ■ ZHTW = Traditional Chinese The ReadIRIS text-recognition software component is also available in the following languages: ■ Afaan - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 47
■ Fijian ■ Frisian ■ Friulian ■ Galician ■ Ganda ■ Greek - English ■ Greenlandic ■ Haitian (Creole) ■ Hani ■ Hiligaynon ■ Icelandic ■ Ido ■ Ilocano ■ Interlingua ■ Irish (Gaelic) ■ Japanese ■ Javanese ■ Kapampangan ■ Kicongo ENWW Software component information 23 Software overview for Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 48
■ Mayan ■ Minangkabau ■ Nahuatl ■ Numeric ■ Nyanja ■ Nynorsk ■ Occitan ■ Papiamento ■ Pidgin English ■ Quechua ■ Rhaeto-Roman ■ Rundi ■ Russian - English ■ Samoan ■ Sardinian ■ Scottish (Gaelic) ■ Serbian ■ Serbian - English 24 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 49
Software overview for Windows ■ Serbian (Latin) ■ Shona ■ Somali ■ Sotho ■ Sudanese ■ Swahili ■ Tagalog ■ Tahitian ■ Tatar ■ Tok Pisin ■ Tonga ■ Tswana ■ Turkmen ■ Ukrainian ■ Ukrainian-English ■ Waray ■ Welsh ■ Wolof ■ Xhosa ■ Zapotec ■ Zulu ENWW Software component information 25 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 50
When you install your HP Color LaserJet 2820/2830/2840, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on your printing-system software CD, helps HP monitor toner usage. At the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 51
. Software overview for Windows Figure 2-1 HP Director screen The following options are available on this screen: ■ Select Device ■ Status ■ Settings ■ Help ■ Scan Picture ■ Scan Document ■ Transfer Images (HP Color LaserJet 2840 only) ■ Send a Fax ■ HP Image Zone ■ HP Document Viewer ■ Support - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 52
If more than one HP device is installed on your system, use this drop-down menu to select the one you want to use. Status Click Status to open the HP Toolbox Device Status screen, as shown in the following illustration. Software overview for Windows 28 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 53
Figure 2-2 Device Status screen ENWW HP Director 29 Software overview for Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 54
your HP Color LaserJet 2820/2830/2840 all-in-one, or set up a remote print driver, for example. Copy Settings Click this setting to specify default settings that affect all copy jobs. E-Mail Settings Click this setting to specify default settings for the e-mail software program. Image Transfer - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 55
and memory cards, and then transferred to a computer for printing or sharing with the HP Image Zone Transfer software. NOTE This feature is available only on the HP Color LaserJet 2840 all-in-one. When you click Transfer Images, the following screen appears. Figure 2-3 Device Selection screen ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 56
faxes, see HP Send Fax software. NOTE This feature is not available for the HP Color LaserJet 2820 product. HP Image Zone When you click HP Image Zone, the HP Image Zone screen appears. Software overview for Windows Figure 2-4 My Images screen 32 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 57
online albums, and an online photo-finishing service. You can also open the HP Image Zone software independently of the HP Director by clicking Start, clicking Programs, clicking HP, and then selecting HP Image Zone. HP Document Viewer The HP Document Viewer is a software program that you can use to - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 58
View Page. Select an image or document and click the View Page tab to view the image or document. Support If you have access to the web, you can click the Support icon to open the HP support web page for the HP Color LaserJet 2820/2830/2840 product. 34 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 59
in the following illustration. You can navigate through the Help system for HP Image Zone instructions, information about creative projects, or troubleshooting and support. Software overview for Windows Figure 2-6 HP Image Zone Help screen HP Shopping If you have access to the Web, you can click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 60
web for updates to the HP Color LaserJet 2820/2830/2840 software. Figure 2-7 HP Software Update screen You can also gain access directly to the latest software for the product by navigating to the following Web site: www.hp.com/support/clj2800series 36 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 61
the software program to learn how to scan from a TWAIN- or WIA-compliant scanner from within that program. ■ From the Camera and Scanner Wizard on Windows XP. In Windows XP, click Start, click Control Panel, double-click Scanners and Cameras, and then double-click the HP LaserJet all-in-one product - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 62
item with any third-party software program that supports the drag-and-drop function. The HP LaserJet Scan software is set up to scan by default , but the General tab does provide an override to read a scanned item from a file. This is helpful both for testing when a scanner is not available and for - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 63
Software overview for Windows Figure 2-8 hp LaserJet HP LaserJet Scan software is used, an HPPSCAN2.LOG file is generated within the current user's temporary directory. The HPPSCAN2.LOG file develops a log of operations and aids in troubleshooting problems. Scanning to a file sends the scanned image - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 64
mail fails even when your default email client is set up correctly. Scan drivers The HP Color LaserJet 2820/2830/2840 all-in-one product software includes the following integrated scan drivers. ■ TWAIN driver ■ Windows Image Acquisition (WIA) driver 40 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 65
fax features. Faxing is not available for the HP Color LaserJet 2820 product. TWAIN driver The HP Color LaserJet 2820/2830/2840 all-in-one product software includes a TWAIN driver user interface that provides great flexibility and a wide range of image-quality options. TWAIN is an industry standard - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 66
driver user interface Software overview for Windows Figure 2-10 TWAIN driver user interface The TWAIN user interface contains the following options: ■ New Scan. Use this control to rescan the image. Flatbed previews are always at 75 dpi and in color: ■ Accept. Use this control to rescan the image - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 67
the Scan menu, click Scan preferences. Software overview for Windows Figure 2-11 Scan Preferences - Web Page Dialog The Scan Preferences dialog box contains three tabs: Automatic, Quality vs. Speed, and Preview. However, the HP LaserJet Scan software supports only the options on the Automatic tab - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 68
resolutions are supported and software interpolation is not performed. The WIA scan driver supports these scan types:ADF or Flatbed, but It does not support duplex scanning. The WIA scan driver supports the following compression types: ■ None ■ .JPG ■ .GIF ■ .TIFF Software overview for Windows 44 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 69
Send Fax software NOTE The HP Color LaserJet 2820 all-in-one product does not support faxing. Use the HP Send Fax software to send faxes from your computer. To use the HP Send Fax software, click Start, click Programs, click HP, select the name of your HP LaserJet all-in-one product, and then click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 70
send a fax to multiple recipients, use the HP Send Fax software to type the names and fax numbers of each recipient easily. The hp LaserJet Send Fax dialog box is shown in the following illustration. Software overview for Windows Figure 2-13 hp LaserJet Send Fax dialog box - multiple recipients If - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 71
you want to create a cover page to accompany your fax, click Cover Page. Software overview for Windows Figure 2-14 hp LaserJet Send Fax dialog box - cover page After you run the HP Toolbox Fax Setup Wizard (you need to do this only once for the life of the software), your name, company name, phone - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 72
click File, click Print, and then select the Fax Printer Driver from the drop-down menu of printers. The HP Send Fax software starts with the document already attached. If you want to view the fax, click Preview. You can add a scanned document by clicking Pages in Document Tray. You can add a cover - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 73
by connection type ■ Supported configurations ■ Configuration options ■ Multi-tasking capabilities by connection type ■ Differences between network and direct connection configurations Software features by connection type The HP Color LaserJet 2820/2830/2840 all-in-one products can function in - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 74
for the HP Color LaserJet 2820/2830/2840 all-in-one products: ● Local connection that uses Microsoft peer-to-peer networking (Windows only) ● Networking requirements Local connection that uses Microsoft peer-to-peer networking (Windows only) Use Microsoft Windows to share a local printer over the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 75
capabilities The HP Color LaserJet 2820/2830/2840 all-in-one products are designed Windows sharing (peer-to-peer) connection. NOTE The HP Color LaserJet 2820 all-in-one product does not support copying when copying scanner is not scanner is not copy begins ends. ends. in use. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 76
Scan button on the control panel of the HP LaserJet all-in-one product is not supported on networked HP LaserJet all-in-one products. The Start Scan button on the control panel of the HP LaserJet all-in-one product starts the HP LaserJet Scan software on the computer in direct connections. ■ The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 77
Windows Supported third-party software This section describes third-party software programs that are supported by your HP Color LaserJet 2820/2830/2840 all-in-one software. Text-recognition software The HP all-in-one product software and white on scanned images. See the user guide for information. ■ - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 78
Software overview for Windows 54 Chapter 2 Software overview for Windows ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 79
. ● HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printingsystem software CD. However, the HP Traditional PCL 5e Driver is supported through the printer's firmware. Windows HP unidriver - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 80
Unidriver (for Windows 2000 and Windows XP) ■ Configure tab features for the HP Traditional PCL 6 Driver (for Windows 98 SE or Windows Me) ■ Device Options tab features for the PS Emulation Driver (for Windows 98 SE or Windows Me) Help system The HP Color LaserJet 2820/2830/2840 HP PCL 6 and PS - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 81
printer or the current settings of other controls. For example, if you click Print on Both Sides and then change the paper type to Transparency, a message appears asking you to resolve this conflict. Windows HP driver settings to resolve the conflict. HP postscript level 3 emulation support The HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 82
documents for the HP Color LaserJet 2820/2830/2840 all-in-one. You can gain access to the Printing Preferences tabs either through your software program or through the Windows Printers folder. For more information, see the Access to drivers section for Windows 2000 and Windows XP. The following - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 83
Windows HP unidriver features Figure 3-2 Advanced tab - HP PCL 6 Unidriver Figure 3-3 Advanced tab - PS Emulation Unidriver ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 59 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 84
Paper/Output settings ■ Graphic settings ■ Document Options settings Paper/Output settings The Paper/Output settings contain the following options: ■ Copy Count setting Copy Count setting This driver setting is useful for software . For the HP Color LaserJet 2820/2830/2840 all-in-one product, valid - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 85
created and downloaded to the printer (which must be PostScript language level 2 or higher). The printer will use these rules to adjust colors in the document. ■ ICM Intent. The ICM Intent setting specifies how color images are created to produce the bestlooking image on the printed page. ■ If you - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 86
you select an advanced printing feature in the print driver that has been disabled on the Advanced tab, the feature is automatically turned on again. Color Printing Mode (HP PCL 6 Unidriver only) The Color Printing Mode specifies whether to print in color or black and white. The default setting is - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 87
setting of Automatic allows the PS driver to decide which format is best. If you want to download the TrueType font as a scalable outline font, click Outline. To download the TrueType font as a bitmap font, ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 63 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 88
TrueType rasterizer printer, click Native TrueType to download the TrueType font as an outline font. PostScript Language Level The PostScript Language Level option specifies which PS language level to use, from 1 to 3. The highest level supported by the HP Color LaserJet 2820/2830/2840 all-in-one is - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 89
for your HP Color LaserJet 2820/2830/2840 all-in-one. You can also use this tab to indicate different paper-selection choices for the first page, other pages, and back cover of the document. The following illustration shows the Paper/Quality tab. Windows HP unidriver features ENWW HP PCL 6 and PS - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 90
Windows HP unidriver features Figure 3-5 Paper/Quality tab The Paper/Quality tab contains the following controls: ■ Print Task Quick Sets group box ■ Paper Options group box ■ Document preview image Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 91
for optimal printing of the HP Color LaserJet 2820/2830/2840 User Guide. Type new Quick Set name here By default, the Print Task Quick Sets menu is set to Type new Quick Set name here. When you change any of the default settings on any of the Printing Preferences driver tabs and you want to - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 92
different media sizes within a single document by using the Use Different Paper/Covers options. For more information, see Use Different Paper/Covers options. For information about media sizes, see the Media types and sizes section of this guide. 68 Chapter 3 Windows HP unidriver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 93
the Media types and sizes section of this guide. Type is: drop-down menu The Type is: drop-down menu shows all the paper types that the HP Color LaserJet 2820/2830/2840 series printer supports. When you use the default setting, Unspecified, the printer uses the default media type, which is usually - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 94
Color: 1/4 speed Tough Paper Paper/Covers options, you must configure the setting for the print job. Each option for the Use Different Paper/Covers setting is described in the sections that follow this procedure. Use the following instructions to configure the setting. 70 Chapter 3 Windows HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 95
options use the size selected in the First Page settings. When you change the type and source of the paper and covers, the settings you select remain configured until you close the application software. Each option for the Use Different Paper/Covers setting is described in the following sections - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 96
is: drop-down menu shows all of the media types that the printer supports. For more information about the Type is: drop-down menu settings, Paper/Covers check box. Windows HP unidriver features Figure 3-8 First Page, Other Pages, and Last Page options The First Page, Other Pages, and Last Page - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 97
. You can toggle between portrait and landscape page orientation by clicking the image. Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks. The following illustration shows the Effects tab. Windows HP unidriver features Figure 3-9 Effects tab The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 98
found on all other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Paper/Quality tab section of this guide. Resizing options group box The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 99
Preferences driver tabs (the Paper/Quality, Finishing, Effects and Color tabs). Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow ENWW HP PCL 6 and - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 100
off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. Windows HP unidriver features Figure 3-11 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 101
that are available in the driver and any new watermarks that except when more than one watermark has the same center the watermark string within the page; the selection of a particular Color drop-down menu ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 77 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 102
Windows HP unidriver features ■ Shading drop-down menu ■ Size spin box ■ Style drop-down menu Name The Name drop-down menu lists fonts that are currently installed on the system. The default is languagedependent. Color The Color drop-down menu provides a fixed, unalterable set of color choices, - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 103
Regular. Default settings The default settings for new watermarks are Arial font, Gray color, Very Light shading, 80 points, and Regular style. The default settings for preset is language-dependent, and varies. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 79 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 104
other Printing Preferences driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets in the Paper/Quality tab section of this guide. 80 Chapter 3 Windows HP unidriver features - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 105
to minimize curl and avoid paper jams. Open the back cover on the HP Color LaserJet 2820/2830/2840 to allow the paper to exit the product in a straight path. For best results, feed the media into the HP Color LaserJet 2820/2830/2840 from tray 1. Print on Both Sides (Manually) check box The default - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 106
edge of the page. In addition, a folded-over corner appears in the lower-right portion of the preview image, indicating that driver. Book and booklet printing The HP Color LaserJet 2820/2830/2840 all-in-one supports book and booklet printing. A book is a print job consisting of at least two pages - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 107
each page image on a printed sheet to help visually define the borders of each logical page. Page Order The Page Order drop-down menu contains four selections: ■ Right, then Down ■ Down, then Right ■ Left, then Down ■ Down, then Left ENWW HP PCL 6 and PS emulation unidriver features (for Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 108
is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of most Printing Preferences driver tabs (the Paper/Quality, Effects, Finishing, and Color tabs). Switching between tabs does not change the location or appearance - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 109
and White) version. Windows HP unidriver features Figure 3-14 Color tab The Color tab contains the following controls: ■ Print Task Quick Sets group box ■ Color Options group box ■ CMYK Inkset Emulation group box (HP PS Emulation Unidriver only) ■ Document preview image ENWW HP PCL 6 and PS - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 110
settings that automatically fine-tune your color printer output. The HP Automatic default color settings provide high-quality output for most color printing needs. Manual color settings To change the default coloration settings, select the Manual option, and then click the Settings button. The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 111
colors by combining all four colors of toner, which produces smoother gradients and transitions to non-neutral colors. It also produces the darkest possible black. 4-Color is the default setting for Photographs. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 112
Windows HP unidriver features General Use the General setting group to control the Edge Control, Halftone, and RGB settings for all color printer firmware. The Halftone options, Smooth and Detail, affect the resolution and clarity of your color among lines or colors, or for images that contain a - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 113
the HP Color LaserJet 2820/2830/2840 all-in-one. Various options are available on the Device Settings tab depending on whether you are using the HP PCL 6 Unidriver or the PS Emulation Unidriver. The following illustrations show the Device Settings tab for each of these drivers. ENWW HP PCL 6 and - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 114
Windows HP unidriver features Figure 3-16 Device Settings tab - HP PCL 6 Unidriver Figure 3-17 Device Settings tab - PS Emulation Unidriver 90 Chapter 3 Windows HP unidriver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 115
. The HP Color LaserJet 2820/2830/2840 all-in-one supports more than one source of media. You can assign a form (which defines the media size and margins) to each of your printer media sources Table open. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 91 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 116
Windows HP unidriver features Figure 3-18 Font Substitution Table External Fonts (HP PCL 6 Unidriver only) Use the External Fonts option to install and remove external fonts for the printer. External fonts can be soft fonts or DIMM fonts. Clicking the External Fonts option causes the Properties - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 117
can install for the HP Color LaserJet 2820/2830/2840 all-in-one. The following controls are available: ■ Tray 2 ■ Allow Manual Duplexing ■ Printer Memory ■ PostScript Passthrough (PS Emulation Unidriver only) ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 93 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 118
printer that the driver cannot control. Other software programs might print using these options without problems. If you encounter problems options ■ Minimum Font Size to Download as Outline options ■ Maximum Font Size to Download as Outline options 94 Chapter 3 Windows HP unidriver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 119
printer's total physical memory. The default PS memory setting for the HP Color LaserJet 2820/2830/2840 all-in-one is 2048 KB. It is usually best to set the PS memory to match what is shown on the configuration page. To print a configuration page from the HP Color LaserJet 2820/2830/2840 all-in-one - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 120
about each of the components. The information varies according to the HP Color LaserJet 2820/2830/2840 all-in-one model number, driver, date, and version numbers. The About tab is shown in the following illustration. Windows HP unidriver features 96 Chapter 3 Windows HP unidriver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 121
The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is default or user-defined. ENWW HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) 97 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 122
Windows HP unidriver features 98 Chapter 3 Windows HP unidriver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 123
Windows Me) ● Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) NOTE A PCL 5e driver is not included on the HP Color LaserJet 2820/2830/2840 printingsystem software CD. However, the HP Traditional PCL 5e Driver is supported through the printer firmware. Windows HP traditional - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 124
Windows 2000 or Windows XP, is not available in Windows 98 SE, Windows Me, or Windows NT 4.0. Help system The HP Color LaserJet 2820/2830/2840 all-in-one HP Traditional PCL 6 Driver What's this? Help "What's this?" Help is supported in Windows 98 SE and Windows Me. You can gain access to "What's this - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 125
For example, if you click Print on Both Sides and then change the paper type to Transparency, a message appears asking you to resolve this conflict. Figure icons on a driver tab. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 101 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 126
on Both Sides check box is selected. To use this feature, set Pages per Sheet to 1 (see Finishing tab). Finishing tab: Effects tab: Print Document On is not available. To use this feature, set Pages per Sheet to 1 (see Finishing tab). 102 Chapter 4 Windows HP traditional driver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 127
the first page. Effects tab: Watermarks exceed 30. Effects tab: You cannot add a new watermark because the list is full. You can edit The Bubble Help points to Watermarks. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 103 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 128
Effect Message existing watermarks, or you can delete one or more to make more room. Finishing tab: Paper tab, Back Cover option: The Booklet Printing option Windows HP traditional driver features Figure 4-3 Finishing tab - HP Traditional PCL 6 Driver 104 Chapter 4 Windows HP traditional driver - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 129
that appeared when you last closed the printing Properties dialog box by clicking OK. User Guide Print Settings This setting provides a quick set for optimal printing of the HP Color LaserJet 2820/2830/2840 User Guide. Custom Print Task Quick Sets When you change any of the default settings on the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 130
Windows HP traditional driver features Figure 4-4 Document Options group box The Document Options group box contains the following controls. ■ Correct Order for Straight Paper Path. ■ Print on Both Sides (Manually). This setting is available only when the Allow Manual Duplexing check box on the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 131
To manually print on both sides of the paper, you must send the paper through the printer twice. You can print by using the media output bin or the straight-through output path. HP recommends that you Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 132
the printer. Print the second side from tray 1. 4 Press ENTER to continue printing. NOTE The PS Emulation Driver does not support manual duplexing. For Mac OS 9, you must perform a custom driver installation and select the plug-in for manual duplexing. Mac OS X does not support manual duplexing - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 133
cover, first page, other pages, last page, and back cover have different media types. For more information, see Use Different Paper/Covers options in the Paper tab features section of this chapter. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 134
following illustration. Windows HP traditional driver features Figure 4-5 Page-order preview images 1 2 pages per sheet 2 4 pages per sheet 3 6 pages per sheet 4 9 pages per sheet 5 16 pages per sheet Document preview image The preview image is a line-drawn color image of a page that represents - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 135
for the HP Traditional PCL 6 Driver. Windows HP traditional driver features Figure 4-6 Print Quality Details dialog box - HP Traditional PCL 6 Driver Current Setting For the HP Color LaserJet 2820/2830/2840 all-in-one HP Traditional PCL 6 Driver, the Current Setting group box contains one of the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 136
for software programs that cannot easily use TrueType fonts for special graphic purposes, such as shading, rotation, or slanting. Effects tab features Use the Effects tab to create unique paper effects such as scaling and watermarks. Windows HP traditional driver features 112 Chapter 4 Windows HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 137
Windows HP traditional driver features Figure 4-7 Effects tab - HP Traditional PCL 6 Driver The Effects tab contains the following options: ■ Print Task Quick Sets ■ Document preview image ■ Fit To Page ■ Watermarks Print Task Quick Sets Use Print Task Quick Sets to store the current combination of - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 138
. The following illustration shows preview images for a document that is formatted for Legal paper, and where the Print Document On check box is selected and the target size specified as Letter. Windows HP traditional driver features Figure 4-8 Preview images - Legal on Letter; Scale to Fit off - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 139
is set to 4 and First Page Only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 115 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 140
Windows HP traditional driver features Figure 4-9 Watermark Details dialog box The dialog box shows a preview image and provides options for NOTE You can have no more that 30 watermarks in the Current Watermarks list at one time. When the limit of 30 watermarks is reached, the New button is disabled - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 141
one color values Setting Gray Red Lightest 255 255 255 232 255 232 Very Light 224 255 224 Yellow 255 255 232 255 255 Green 232 255 232 224 255 Cyan 232 255 2552 224 255 Blue 232 232 255 224 224 Magenta 255 232 255 255 224 ENWW HP Traditional PCL 6 Driver features (for Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 142
4-4 Watermark color values ( color selected in the Color attribute. The following range of shades is available from the Shading drop-down menu: ■ Lightest ■ Very Light ■ Light ■ Medium Light ■ Medium ■ Medium Dark Windows HP traditional driver features 118 Chapter 4 Windows HP traditional driver - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 143
font, Gray color, Very Light shading, 150 points, and paper size. If you want to, you can indicate different paper-selection choices for the first page and back cover of the document. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 144
Windows HP traditional driver features Figure 4-10 Paper tab - HP Traditional PCL 6 Driver The Paper tab contains the following options. ■ Print Task Quick Sets ■ Paper Options ■ Document preview image ■ Printer image Print Task Quick Sets Use the Print Task Quick Sets control to store the current - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 145
tab apply to all of the pages of the document. The following illustration shows the Paper Options group box and the selections that are available by default. Windows HP traditional driver features Figure 4-11 Paper Options group box The appearance of the Paper Options group box changes when the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 146
of this guide. Custom Paper Size The Custom Paper Size dialog box appears when you click the Custom button on the Paper tab. The following illustration shows the initial appearance of the Custom Paper Size dialog box. Windows HP traditional driver features Figure 4-12 Custom Paper Size dialog - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 147
name of the stored custom paper size changes to match the contents of the Name drop-down menu. Whenever the command button has the Rename title, it is also the default button. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 123 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 148
the Name drop-down menu, the command button, and the actions that take users from one state to another. State 1 2 3 4 Drop-down menu contents Untitled Button label item from the drop-down menu. Windows HP traditional driver features 124 Chapter 4 Windows HP traditional driver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 149
driver is currently using. To change measurement units, click the Measurement Units button. Custom width and height control limits The minimum paper size for the HP Color LaserJet 2820/2830/2840 series printer Inches ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 125 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 150
the Use Different Paper/Covers check box, the following settings can appear in the group box, along with their associated options: ■ Front Cover ■ First Page ■ Other Pages ■ Last Page ■ Back Cover Windows HP traditional driver features 126 Chapter 4 Windows HP traditional driver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 151
or back cover on a document. The following illustration shows the Front Cover setting and options. These options are the same for the Back Cover setting. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 127 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 152
the media types that the printer supports. For more information about page, other pages, or last page of a document. The following illustration shows the appearance of the Paper Options group box when you select the Use Different Paper/Covers check box. 128 Chapter 4 Windows HP traditional driver - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 153
■ Auto select ■ Manual Feed in Tray 1 ■ Tray 1 (125-sheet multipurpose tray) ■ Tray 2 (250-sheet tray; optional for the HP Color LaserJet 2820 and HP Color LaserJet 2830) The default setting is Auto select. When this setting is selected, the printer uses the source tray that supports the media size - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 154
shows all the paper types that the HP Color LaserJet 2820/2830/2840 all-in-one supports. When you use the default setting, Unspecified, the printer uses the default media type, which is usually Plain. No mechanism exists for manually adding custom media types through the driver. Custom types can - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 155
manually through the driver). It should have the same appearance as the image in the same location on the Configure tab. On the Paper tab, the printer image information about the driver. Windows HP traditional driver features Figure 4-15 Basics tab - HP Traditional PCL 6 Driver The Basics tab - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 156
in the driver will result in 100 copies (10 x 10) being printed. It is recommended to set the number of copies in the software program, wherever possible. Orientation Orientation refers to the layout of the image on the page, and does not affect the manner in which media feeds into the printer. You - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 157
box. The information varies according to HP Color LaserJet 2820/2830/2840 all-in-one model number, driver, date, and version numbers. Windows HP traditional driver features Figure 4-16 About This Driver dialog box ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) 133 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 158
tab is shown in the following illustration. Windows HP traditional driver features Figure 4-17 Color tab The Color tab contains the following options: ● Print Task Quick Sets ● Color Options ● Manual Color Options ● Document preview image Print Task Quick Sets Use the Print Task Quick Sets control - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 159
Figure 4-18 Manual Color Options dialog box The Manual Color Options dialog box gives you independent control of neutral grays and halftone for the three major page components: text, graphics, and photographs. The Neutral Grays drop-down ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 160
printer firmware. The options are Black Only or 4-Color. ■ Black Only. This option generates neutral colors (grays and blacks) by using only black toner which ensures that neutral colors do not have a color cast. ■ 4-Color. This option generates neutral colors by combining all four colors of toner - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 161
This setting uses the SRGB color table for the HP Color LaserJet 2820/2830/2840 product. ■ Device (sRGB). This option sets the printer to print RGB data in raw device mode. To render photographs correctly when this option is selected, you must manage color in the software program in which you are - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 162
Configure tab contains the following options: ● Paper-handling options ● Other Options ● Printer image Paper-handling options The Paper Handling Options group box provides options for configuring most of the paper-handling device features. 138 Chapter 4 Windows HP traditional driver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 163
Color LaserJet 2820 and 2830 models) ■ HP 250-Sheet Paper Tray (the default setting for the HP Color LaserJet 2840 model) Other Options The Other Options group box contains a single More button. Clicking the More button opens the More Configuration Options dialog box. Windows HP traditional driver - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 164
opens the Configure Font DIMMs dialog box. Windows HP traditional driver features Figure 4-21 Configure Font DIMMs dialog box specific font DIMM data files that contain lists of fonts on specified DIMMs. ■ Select one or more installed DIMMs in the Installed DIMMs list, and based on the selected - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 165
manually through the driver. It should have the same appearance as the image in the same location on the Paper tab. For more information, see the Printer image section of this chapter. Windows HP traditional driver features ENWW HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 166
on the HP Color LaserJet 2820/2830/2840 printing-system software CD or from the HP Web site. When using the Adobe PS Level 3 print driver, users must comply with all Adobe licensing agreements, as stated on the Adobe Web site at www.adobe.com/support/downloads/license.html. Paper tab features - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 167
click Custom to specify a paper size. A red circle with a line through one of the paper icons means that you can choose that paper size, but there is a setting you must change before your printer can print on that ENWW Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) 143 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 168
bins, and manual feed. If you click AutoSelect Tray, the printer uses the paper tray that supports the paper size you have chosen. Copies Sets the number of copies you want printed. You can print from 1 to 999 copies. If you print an EPS file, this option is ignored. Some software programs override - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 169
is selected by default. If you choose to use this feature, select Use Image Color Management on the host (slower) and then click the Choose Rendering Intent button to specify exactly how you want the colors adjusted. ENWW Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) 145 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 170
color images created to produce the best-looking image on the printed page. If you are printing a chart or using fully saturated, bright colors, to a printer that has that specific color of ink, click Colormetric. Windows HP traditional driver features Figure 4-24 Image Color Management dialog - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 171
button Windows HP traditional driver features Figure 4-25 Device Options tab Available printer memory (in KB) Specifies the amount of memory in your printer. If the value here does not match the amount of memory on your printer, you may need to change it if you have problems printing. Printer - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 172
page of the document will be a fully self-contained object. This is useful if you want to create the PostScript file and print it on a different printer. If you want to include this file as an image advantage of any printer device features. 148 Chapter 4 Windows HP traditional driver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 173
printer or support representative determine what caused the problem. The error message information is not included in EPS format. Advanced Click the Advanced button for advanced PostScript options: Windows HP traditional driver features ENWW Windows PS Emulation Driver features (for Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 174
Windows HP traditional driver features Figure 4-27 Advanced PostScript options ■ PostScript language level specifies which level of PostScript language to use. Some printers support both level 1 and 2. If your printer supports level 2, it is probably best to use level 2. ■ Bitmap compression - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 175
printer. If you are printing over a UNIX-based network, such as Banyan VINES, AT&T StarGROUP, or Sun, you may need to clear these settings. Restore Defaults Click the Restore Defaults button to restore the settings in this dialog box to their original values. Windows HP traditional driver features - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 176
Windows HP traditional driver features 152 Chapter 4 Windows HP traditional driver features ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 177
operating systems ● Supported e-mail programs ● All-in-one software for Macintosh ● System requirements for a direct connection (Macintosh) ● Installation overview ● Installation options ● Installation dialog-box options for Macintosh ● HP LaserJet all-in-one uninstall instructions for Macintosh - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 178
operating systems The Macintosh all-in-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products supports the following operating systems: ■ Apple Mac OS 9.2.2 ■ Apple Mac OS X (V10.2.8 and V10.3.x) Macintosh software overview 154 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 179
table lists some examples of supported e-mail programs for Macintosh. Table 5-1 Supported e-mail programs Program Name Apple Mail Microsoft Entourage Microsoft Outlook Express Macintosh OS Mac OS 9 and Mac OS X Mac OS X Mac OS 9 Macintosh software overview ENWW Supported e-mail programs 155 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 180
software components for the HP Color LaserJet 2820/2830/2840 all-in-one products that are available for computers running the Macintosh operating system . Table 5-2 Software components for Macintosh Component Installer software Driver software Description Installs all the HP all-in-one software - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 181
not available: ■ HP PCL 6 print drivers ■ Some customized settings and features for the "start scan" functionality ■ The ability to receive faxes to this computer (the HP Color LaserJet 2820 all-in-one does not provide any fax functionality) ■ HP Image Zone ■ HP Document Viewer Software component - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 182
Aio Setup Assistant Online Documentation HP Color LaserJet 2820/2830/2840 User Guide HP LaserJet 2820/2830/2840 Readme Help systems Other HP Director Configure Device utility Macintosh X X X X X X X X X X X X X Software component localization The Macintosh all-in-one software components for the HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 183
and language groups of the HP Color LaserJet 2820/2830/2840 all-in-one software CDs. Table 5-4 CD part numbers for the HP LaserJet all-in-one software Part Number Q3948-60182 Contents Macintosh software CD for the HP Color LaserJet 2820/2830/2840 all-in-one products Languages Included on CD - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 184
, and usage. Macintosh software overview Figure 5-1 HP EWS Device Configuration - Status tab System The System tab allows you to view and change settings for device information, paper handling, print quality/density, print modes, system setup, volumes, and device service. 160 Chapter 5 Macintosh - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 185
The Print tab allows you to view and change settings for print jobs, memory cards, PCL5e fonts, and PostScript error reaction. Macintosh software overview Figure 5-3 HP EWS Device Configuration - Print tab Fax The Fax tab allows you to view and change settings for fax sending, fax reception, error - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 186
Figure 5-4 HP EWS Device Configuration - Fax tab Networking The Networking tab allows you to view and change settings for your device's network connection and communication. Macintosh software overview 162 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 187
Figure 5-5 HP EWS Device Configuration - Networking tab Macintosh software overview ENWW All-in-one software for Macintosh 163 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 188
for a direct connection (Macintosh) The HP all-in-one software has the following minimum system requirements: ■ Mac OS 9.2.2 or Mac OS X, V10.2.8 and V10.3.x ■ Macintosh computer (Power PC processor), such as an iMac, Power Macintosh G3, Power Macintosh G4 233 MHz, Power Mac G5, or higher ■ RAM - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 189
in the default locations) ■ Minimum installation (installs only the printing-system software for the HP Color LaserJet 2820/2830/2840) On Macintosh operating systems, the HP all-in-one product uses the HP all-in-one Installer. This Installer provides an Easy Install option, which installs only the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 190
network and you install the HP all-in-one software on a computer that has access to the network. Installation instructions for all Macintosh OSs - Animated Getting Started Guide Use the following instructions to set up your HP Color LaserJet 2820/2830/2840 in Mac OS 9.2.2 or Mac OS X V10.2.8 or V10 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 191
icon. Figure 5-6 Start Here icon The Animated Getting Started Guide opens. NOTE The following graphic shows the Mac OS X version of the Animated Getting Started Guide Screen. Macintosh software overview Figure 5-7 Macintosh install - Animated Getting Started Guide ENWW Installation options 167 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 192
up your HP Color LaserJet 2820/2830/2840, click Begin Setup and follow the setup sequence to the end. The following screen appears when setup is complete. Figure 5-8 Congratulations! Your all-in-one setup is complete screen 5 Click Install Software. Macintosh installation instructions for direct - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 193
following instructions to install the HP all-in-one software on networked Macintosh operating systems: 1 Connect and install your HP LaserJet all-in-one product to the network. 2 Insert the product software CD into the CD-ROM drive. In the CD browser window, double-click the HP all-in-one Installer - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 194
6 Under Select Device, click the TCP/IP option, and then click Create. Type the HP LaserJet all-inone product TCP/IP address, and then click OK. 7 Follow the onscreen instructions to complete the setup and then click Done. Macintosh software overview 170 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 195
the dialog-box options that appear during the HP all-in-one software installation on Macintosh systems. NOTE In the following installation sequence, the product name HP Color LaserJet 2820/2830/2840 represents the specific HP all-in-one product that you are installing. Figure 5-9 Authenticate - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 196
the number of items that remain to be installed and the name of the software component currently being installed. If you are installing the HP Color LaserJet 2820/2830/2840 over a USB connection, the following dialog box appears, instructing you to connect your USB cable. 172 Chapter 5 Macintosh - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 197
starts automatically. NOTE If the HP Setup Assistant does not start automatically, follow these steps: 1. Click Macintosh Hard Drive. 2. Click Applications. 3. Click hp laserjet aio. 4. Double-click hp all-in-one Setup Assistant. Macintosh software overview ENWW Installation dialog-box options - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 198
Figure 5-14 hp all-in-one Setup Assistant - Introduction Click Next to go to the Select Device dialog box. Macintosh software overview 174 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 199
network address or name for the HP Color LaserJet 2820/2830/2840 all-in-one product. Click Back to return to the Introduction dialog box. Click the Rescan button to scan the system again and locate the designated product connection. Macintosh software overview ENWW Installation dialog-box options - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 200
are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Type the required information in the red fields. Click Next to go to the Phone Line dialog box. Click Back to return to the Select Device dialog box. Macintosh software overview 176 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 201
step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840 all-in-one products. Select the appropriate options. If you line for both phone calls and faxes, click the No, I will use one line for both. option. Whether you select Yes (separate fax line) or - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 202
Figure 5-18 hp all-in-one Setup Assistant - Outside Line NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you do not need to the Phone Line dialog box. Macintosh software overview 178 Chapter 5 Macintosh - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 203
Figure 5-19 hp all-in-one Setup Assistant - Distinctive Ring NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. If you have a distinctive ring service, click Yes, and then select the type of ring from the drop- - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 204
Figure 5-20 hp all-in-one Setup Assistant - Answering Machine NOTE This step occurs only when you are installing the HP Color LaserJet 2830 or the HP Color LaserJet 2840. Select the appropriate option. to return to the Distinctive Ring dialog box. Macintosh software overview 180 Chapter 5 Macintosh - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 205
Figure 5-21 hp all-in-one Setup Assist - Finish The information you typed in previous dialog boxes appears your fax and voice calls, click Back to return to the Outside Line dialog box. If you have one line for your fax and voice calls, click Back to return to the Answering Machine dialog box. Click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 206
Figure 5-22 hp all-in-one Setup Assistant - Congratulations Click Done to close the HP All-in-One Setup Assistant. Macintosh software overview 182 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 207
HP LaserJet all-in-one uninstall instructions for Macintosh Use the following instructions to uninstall the HP LaserJet all-in-one software from the computer: 1 Locate the HP All-in-One Uninstaller utility icon in the HP All-In-One Software folder by using the following path: / - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 208
Macintosh software overview 184 Chapter 5 Macintosh software overview ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 209
The HP Toolbox 6 The HP Toolbox This section provides information about the following topics: ● Overview of the HP Toolbox ● System requirements ● Key features ● Configuration options ENWW 185 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 210
Overview of the HP Toolbox NOTE The HP Toolbox is available for Windows operating systems only. NOTE The HP Color LaserJet 2820/2830/2840 all-in-one products use V4.0 of the HP Toolbox. Some differences may exist between this version of HP Toolbox and previous versions. The HP Toolbox is a web - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 211
the Device Select screen, you can select the HP LaserJet all-in-one product you want to manage with the HP Toolbox. Navigation Every HP Toolbox screen that appears in the HP Toolbox section contains a Left Navigation section at the left side of the window. This navigation section allows you to gain - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 212
might also provide access to HP Toolbox screens. Table 6-1 Browsers supported by HP Toolbox Browser category Optimal Functional Not of the web ■ content. IE V4.0 Netscape V4.75 Other requirements The HP Toolbox runs on Windows operating systems with a minimum of 128 MB of RAM. However, 256 MB - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 213
) appears in the E-mail addresses and folders list toward the bottom of the page. To add a folder destination, click the Folder option, type folder path in pressing the SCAN TO button on the HP Color LaserJet 2820/2830/2840 all-in-one control panel. The HP Toolbox settings do not affect scanning that - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 214
occur at the HP Color LaserJet 2820/2830/2840 all-in-one. You can receive pop-up dialogs (Status Alerts) or automatically generated e-mail messages (E-mail Alerts) for certain events. In addition, alerts are shown as a taskbar icon. Some of the alert events include: ■ Cartridge or imaging drum low - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 215
HP Device pop-up alert messages Pop-up alert messages notify you immediately when an error or print-cartridge warning occurs in the device. An error, such as a paper jam to alert administrators or service providers that the device requires attention. For instance, when the toner low alert occurs, the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 216
provides information about the following topics: ■ HP Toolbox section ■ Device Settings section ■ Network Settings ■ Other pages HP Toolbox section The HP Toolbox section describes the following tabs. ■ Status tab ■ Fax tab ■ Scan to tab ■ Troubleshooting tab ■ Documentation tab Status tab ● Device - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 217
The HP Toolbox ■ Print Info Pages screen Device Status The Device Status screen shows device status messages from the device. The Device Status screen also displays some pertinent product information and device settings. ENWW Configuration options 193 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 218
The HP Toolbox Figure 6-2 Device Status screen Supplies Status Use this screen to view the status of various product supplies, such as the amount of toner in the print cartridge. 194 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 219
The HP Toolbox Figure 6-3 Supplies Status screen Setup Status Alerts Use this screen to set up on the Status Alerts for the HP LaserJet all-in-one product. Select the Turn on alerts option and click the Apply button to turn on alerts. ENWW Configuration options 195 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 220
Close Door ■ Manual Feed ■ Paper Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 221
The HP Toolbox By selecting the options under Show the alert, you can receive the alerts in either or both of two forms: ■ As a pop-up message ■ - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 222
The HP Toolbox Figure 6-6 Set up E-mail Alerts screen - 2 of 2 E-mail messages can be sent to you when certain events occur at the device. settings. Up to two e-mail addresses can be configured to receive separate e-mail messages for separate events, if desired. 198 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 223
The HP Toolbox To ensure that the proper e-mail addresses have been used other configuration items such as installed DIMMs, Personalities, and page counts. The contents of this screen should be consistent with the configuration page generated by the device. Figure 6-7 Device Configuration screen - - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 224
The HP Toolbox Figure 6-8 Device Configuration screen - 2 of 4 200 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 225
The HP Toolbox Figure 6-9 Device Configuration screen - 3 of 4 ENWW Configuration options 201 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 226
The HP Toolbox Figure 6-10 Device Configuration screen - 4 of 4 Network Configuration The following illustration shows the Network Configuration screen. Use this screen to configure various network settings. 202 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 227
Figure 6-11 Network Configuration screen ENWW Configuration options 203 The HP Toolbox - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 228
Print Information Pages screen The contents of these reports are generated by the device firmware, and not by the HP Toolbox. The screen also provides a link that you can click to go easily to the Fax Reports screen. Event Log Use this screen to monitor events for your HP LaserJet all-in-one product - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 229
The HP Toolbox Figure 6-13 Event Log screen Fax tab The Fax tab contains the following screens. ■ Fax Tasks ■ Fax Phone Book ■ Phone Book - Edit Entry ■ Phone - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 230
HP Color LaserJet 2840 all-in-one products do not have a toner-low indicator. Most fax machines will stop printing faxes when the toner is low. The HP LaserJet all-in-one products do not have the capability to detect when the toner is low. When faxes start to print with streaks and some blank pages - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 231
The HP Toolbox and delete enough marked fax jobs to free up the fax , and any pending redial faxes. The Fax Receive Mode section lists options for receiving faxes. You can choose one of these options. ■ Print the Received Faxes. This is the default selection. If you choose this option, you - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 232
The HP Toolbox Figure 6-15 Fax Phone Book screen Fax Phone Book - Edit Entry This screen opens after clicking Edit for an entry that corresponds to an individual phone book entry (NOT a group entry). 208 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 233
The HP Toolbox Figure 6-16 Fax Phone Book - Edit Entry screen Fax Phone Book - Create a New Group This screen opens by clicking New Group on the Fax - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 234
The HP Toolbox Figure 6-17 Fax Phone Book - Create a New Group screen Fax Phone Book - Edit a Group This screen opens by clicking Edit for a Group entry on the Fax Phone Book screen. The behavior of this screen is identical to the Create a New Group screen. 210 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 235
The HP Toolbox Figure 6-18 Fax Phone Book - Edit a Group screen Import information into the Fax Phone Book Use the Import information into the Fax Phone Book screen to import phone book data that has been exported from external e-mail applications. You must select one of the following applications. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 236
the HP LaserJet 3300 series product software cannot be imported into HP Toolbox for use with the HP Color LaserJet 2820/2830/2840 all-inone products. Any phone numbers used with the HP LaserJet 3300 series product must be reconfigured for use with the HP Color LaserJet 2820/2830/2840 all-in-one - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 237
Your designated file name and path now appear in the text box. Click Next to continue. 7 Click Finish. 8 Open the HP Toolbox and click the Fax tab. 9 From the left navigation bar, click Fax Phone Book. 10 Click Import Phone Book. 11 Click the phone book - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 238
The HP Toolbox Figure 6-20 Fax Phone Book - Import - Select Entries screen NOTE Although this illustration shows only the first 20 entries, you Log The Fax Send log and the Fax Receive log list the faxes that have been sent or received by the HP LaserJet all-in-one product. 214 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 239
The HP Toolbox Figure 6-21 Fax Send Log screen Figure 6-22 Fax Receive log screen ENWW Configuration options 215 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 240
computer (rather than at the HP LaserJet all-in-one product), each fax entry also has a View option. Click View to see the fax in a new window. Faxes that have not yet to see information about your fax, including a thumbnail image of the fax, and allows you to open the fax to view it in Adobe - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 241
The HP Toolbox Figure 6-23 Fax Viewer screen Fax Data Properties Use these settings to manage the space used to store faxes on your computer. You can save more faxes if you specify a larger total data size. ENWW Configuration options 217 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 242
The HP Toolbox Figure 6-24 Fax Data Properties screen These settings apply to faxes that have been sent from or received to your Reports screen The Fax Reports screen allows you to easily print out the internal fax reports that are generated by the HP LaserJet all-in-one product. 218 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 243
The HP Toolbox Figure 6-25 Fax Reports screen Detailed Fax Settings This screen provides navigational links to the Fax Settings tab and the Fax Set-up Wizard. ENWW Configuration options 219 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 244
The HP Toolbox Figure 6-26 Detailed Fax Settings screen Fax: How do I... ? The following illustration shows the Fax: How do I... ? screen. Figure 6-27 Fax: How do I... ? screen 220 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 245
E-mail or Folder ● Preferences ● How do I... ? Scan to E-mail or Folder Use this screen to add entries to the list that appears on the HP LaserJet all-in-one product control panel when you press the SCAN-TO button on the control panel. Enter an e-mail address or a folder location to which you - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 246
by using the SCAN TO button on the HP Color LaserJet 2820/2830/2840 all-in-one control panel. The following table shows the dpi Image type (bit depth) ■ Black and White (1 bit) ■ Grayscale (8 bit); default setting ■ Color (24 bit) ■ Black and White (1 bit) ■ Grayscale (8 bit) ■ Color (24 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 247
The HP Toolbox Table 6-3 Preferences for Scan to E-mail or a Folder (continued) Option Scan to e-mail settings File type ■ Adobe PDF (*.pdf); default setting ■ JPEG (*.jpg, *.jpeg) ■ GIF (*.gif) ■ Windows Bitmap (*.bmp) ■ TIFF (*.tiff, *.tif) ■ TIFF - compressed (*.tiff, *.tif) Scan to a - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 248
20x25 cm) The HP LaserJet all-in-one software converts scanned documents Troubleshooting content. The Troubleshooting tab contains the following screens: ■ Troubleshooting Process screen ■ Troubleshooting Information screen ■ Control Panel Messages screen ■ Clearing Jams screen 224 Chapter 6 The HP - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 249
The HP Toolbox ■ Print Problems screen ■ Scan Problems screen ■ Copy Problems screen ■ Fax Problems screen ■ Memory Card Problems screen ■ Troubleshooting Tools screen ■ Animated Demonstrations screen Troubleshooting Process The following illustration shows the Troubleshooting Process screen. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 250
The HP Toolbox Figure 6-32 Troubleshooting tools screen Control Panel Messages The following illustration shows the Control Panel Messages screen. 226 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 251
The HP Toolbox Figure 6-33 Control panel messages screen Clearing Jams The following illustration shows the Clearing Jams screen. ENWW Configuration options 227 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 252
HP Toolbox Figure 6-34 Clearing jams screen Print Problems screen Use this section to find tips for solving print problems with the HP LaserJet all-in-one product. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 253
The HP Toolbox Figure 6-35 Print problems screen Scan Problems Use this section to help you troubleshoot scan problems with your HP LaserJet all-in-one product. ENWW Configuration options 229 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 254
Toolbox Figure 6-36 Scan problems screen NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide. Copy Problems Use this screen to help you troubleshoot copy problems with your HP LaserJet all-in-one product. 230 Chapter - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 255
in the HP Color LaserJet 2820/2830/2840 User Guide. Fax Problems Use the information in this section to troubleshoot general fax issues. NOTE All of the Troubleshooting content provided from this screen is also provided in the HP Color LaserJet 2820/2830/2840 User Guide. ENWW Configuration - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 256
The HP Toolbox Figure 6-38 Fax problems screen Memory Card Problems The following illustration shows the Memory card problems screen. 232 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 257
The HP Toolbox Figure 6-39 Memory card problems screen Troubleshooting Tools The following illustration shows the Troubleshooting Tools screen. ENWW Configuration options 233 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 258
The HP Toolbox Figure 6-40 Troubleshooting Tools screen Animated Demonstrations The following illustration shows the Animated Demonstrations screen. Click the links on this screen to view animated demonstrations about your HP Color LaserJet 2820/2830/2840 all-in-one. 234 Chapter 6 The HP Toolbox - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 259
The HP Toolbox Figure 6-41 ● Photo: How do I... ? ● Network: How do I... ? ● Other: How do I... ? ● User Guide How do I... ? screens For each of the How do I...? screens (Print, Fax, Copy, Scan, Photo, Network window to open that provides content about the given task. ENWW Configuration - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 260
The HP Toolbox Print: How do I... ? This screen provides links to information to help you perform print tasks. Figure 6-42 Print: How do I... ? screen Fax: How do I... ? This screen provides links to information to help you perform fax tasks. 236 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 261
The HP Toolbox Figure 6-43 Fax: How do I? screen Copy: How do I... ? This screen provides links to information to help you perform copy tasks. Figure 6-44 Copy: How do I... ? screen ENWW Configuration options 237 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 262
The HP Toolbox Scan: How do I... ? This screen provides links to information to help you perform scan tasks. Figure 6-45 Scan: How do I... ? screen Photo: How do I... ? The following illustration shows the Photo: How do I... ? screen. 238 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 263
The HP Toolbox Figure 6-46 Photo: How do I... ? screen Network: How do I... ? The following illustration shows the Network: How do I... ? screen. Figure 6-47 Network: How do I... ? screen ENWW Configuration options 239 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 264
The HP Toolbox Other: How do I... ? The following illustration shows the Other: How do I... ? screen. Figure 6-48 Other: How do I... ? screen User Guide Use this screen to gain access to the HP Color LaserJet 2820/2830/2840 User Guide. 240 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 265
6-49 User Guide screen Device Settings section The Device Settings section comprises the following tabs. ■ System Settings tab ■ Print Settings tab ■ Fax Settings tab ■ Copy Settings tab ■ Network Settings tab NOTE Settings that are specified in the HP LaserJet all-in-one product driver override - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 266
screens: ■ Device Information ■ Paper Handling ■ Print Quality ■ Print Density ■ Print Modes ■ System Setup ■ Volumes ■ Date/Time ■ Service ■ Device Polling ■ Save/Restore Device Information Use this screen to add or change information about your HP LaserJet all-in-one product. Figure 6-50 Device - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 267
HP Toolbox Paper Handling Use this screen to change the paper handling defaults for your HP LaserJet all-in-one product. Figure 6-51 Paper Handling screen The following table shows the Paper Handling settings that are available. Table 6-4 Paper Handling options and settings Option Default paper - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 268
type ■ Bond ■ Cardstock (106-163 g/m2) ■ Colored ■ Envelope ■ Glossy ■ Heavy Glossy ■ Heavy (90-105g/m2) ■ ■ Labels ■ Letterhead ■ Light ( - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 269
The HP Toolbox Table 6-4 Paper Handling options and settings (continued) Option Settings ■ A4 ■ Executive ■ B5 (ISO) ) ■ 16K Tray 1 type ■ Any; default setting ■ Bond ■ Cardstock (106-163 g/m2) ■ Colored ■ Envelope ■ Glossy ■ Heavy Glossy ■ Heavy (90-105g/m2) ■ ■ Labels ■ Letterhead ■ Light - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 270
A5 ■ 8.5x13 (Foolscap) Tray 2 type ■ Any; default setting ■ Bond ■ Colored ■ Heavy (90-105g/m2) ■ Letterhead ■ Light ( - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 271
The HP Toolbox Figure 6-52 Print Quality screen The following table shows the options and settings for the Print Quality screen. Table 6-5 Print Quality options and settings Option Color Calibration Power On Calibration Settings ■ Never ■ Always ■ After 5 minutes ENWW Configuration options 247 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 272
The HP Toolbox Table 6-5 Print Quality options and settings (continued) Option Settings ■ After 15 minutes; default setting ■ After 30 minutes Restore Optimize ■ On ■ Off; default setting Grayscale Printing Monochrome RET ■ On ■ Off; default setting 248 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 273
The HP Toolbox Print Density The following illustration shows the Print Density screen Figure 6-53 Print Density screen The following table shows the options and settings for - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 274
0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Shadows Cyan density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting Magenta density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, 4. 5, 6, 7, 8; 0 is the default setting 250 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 275
The HP Toolbox Table 6-6 Print Density options and settings (continued) Option Settings Yellow density ■ -8, -7, -6, -5, -4, -3, -2, -1, 0, 1, 2, 3, Use this screen to change the print mode defaults for your HP LaserJet all-in-one product. After you change the Print Modes settings, click Apply - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 276
Figure 6-54 Print Modes screen A print mode is a special setting that controls the print speed and the fuser temperature of the HP LaserJet all-in-one product. The product speed and fuser temperature are adjusted to match the print mode that you select, which can result in better print quality when - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 277
/Humid Mode ■ Dry/Light Mode ■ Dry/Less Toner Mode ■ Heavy Gloss Offset Mode ■ Heavy Gloss/Less Toner Mode ■ OHT High Mode ■ Light Media Waves Mode ■ Gloss Offset Mode The following table shows the media types that the product supports and the default fuser mode for each type. Table 6-7 Print mode - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 278
media can cause the printer to print more slowly. Clicking Restore Modes and then clicking Apply causes the device to set all of the print modes to the original factory defaults. System Setup Use this screen to change the system defaults for your HP LaserJet all-in-one product. 254 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 279
The HP Toolbox Figure 6-55 System Setup screen The following device languages are available for the HP Color LaserJet 2820/2830/2840: ■ Czech ■ Danish ■ German ■ English ■ Spanish ■ Finnish ■ French ■ Hungarian ■ Italian ■ Dutch ■ Norwegian ■ Polish ENWW Configuration options 255 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 280
1 to 20 for the Cartridge low threshold and the Drum low threshold. You can set the Connection time-out (I/O) setting to any value between 5 and 7200 seconds. Volumes Use this screen to change the volume levels for your HP LaserJet all-in-one product. Figure 6-56 Volumes screen 256 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 281
does not remain in place over time; you must click Automatic and Apply each time you want to synchronize your HP LaserJet all-in-one product with your computer clock. Service Use this screen to change the service settings for your HP LaserJet all-in-one product. ENWW Configuration options 257 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 282
Toolbox Figure 6-58 Service screen If a password has been (for instance, to protect the memory-card or network settings) and lost, the factory settings for the HP Color LaserJet 2820/2830/2840 must be restored and a new password assigned. To restore factory settings, click the Restore button under - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 283
The HP Toolbox Automatic trace print values are as follows: ■ If Error ■ At End of Call ■ Never; default setting Power save time settings are as follows: ■ 2 hours ■ 4 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 284
Settings screen does not turn off the HP Toolbox, but acts like a master switch to turn off all polling. You can then go back into the HP Toolbox and turn off individual components such the settings that have been saved into your HP LaserJet all-in-one product from this screen. 260 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 285
be hidden. Look behind your browser window or on the task bar. You cannot restore settings that were saved from a previous HP product. You can restore only settings that were saved from an HP Color LaserJet 2820/2830/2840 all-in-one product. NOTE The HP Toolbox will not function until settings have - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 286
The HP Toolbox Figure 6-61 Printing screen The following table shows the options and settings ■ Portrait; default setting Personality ■ Auto; default setting ■ PCL5e ■ PostScript PCL5e Use this screen to change the PCL defaults for your HP LaserJet all-in-one product. 262 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 287
HP printers, the HP Traditional PCL 5e Driver is typically used for monochrome (black and white) printers. The HP Color LaserJet 2820/2830/2840 all-in-one, a color printer, supports this driver as well, even though the driver is not included in the printingsystem software. The HP Traditional PCL - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 288
Memory Card Printing Settings screen is available only on the HP Color LaserJet 2840. On the Memory Card Printing Settings screen, you can The following Photo image size settings are available: ■ Wallet (2.5x3.25 in.) ■ 3x4 in. ■ 3.5.5 in. ■ 4x6 in. ■ 5x7 in. ■ 8x10 in. ■ Full Page The Photo Number - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 289
HP Color LaserJet 2820 does not have this tab. The Fax Settings tab contains the following screens: ● General ● Fax Send ● Fax Receive ● Fax Setup Wizard General The General Settings screen allows you to configure general fax settings (common to both Send and Receive) on your HP LaserJet all-in-one - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 290
The HP Toolbox Use the Reporting and Error Correction settings to receive reports about fax functions. The following settings are available: ■ Error Every fax error; default setting ■ Send fax error ■ Receive fax error ■ Every fax ■ Send fax only ■ Never 266 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 291
Toolbox Figure 6-66 Send screen Fax Receive Use this screen to configure the fax receive settings on your HP LaserJet all-in-one product. The Resolution option has the following settings: ■ Standard ■ Fine; default setting ■ Super fine ■ Photo The Contrast option has a series of settings from Light - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 292
The HP Toolbox The Dial mode option has the following settings: ■ Pulse ■ Tone; default setting The Redial box to enable billing codes for fax-send jobs. The Fax from glass page size option has the following settings: ■ A4 ■ Letter; default setting Figure 6-67 Receive screen 268 Chapter 6 The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 293
in-one product software, the Fax Setup Wizard opens automatically. Run the Wizard even if your HP LaserJet all-in-one fax parameters have already been configured. The HP Toolbox settings that you provide in the Fax Setup Wizard are used to run other faxing features, such as the fax cover page. Click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 294
The HP Toolbox Figure 6-69 Fax Setup Wizard - Fax Identification: User Information screen Type your name and, if desired, your company name in the , or Cancel to stop the Fax Setup Wizard. Click Next to continue. The Fax Setup Dial prefix screen appears. 270 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 295
The HP Toolbox Figure 6-70 Fax Setup Wizard - Fax Setup: Dial prefix screen If you do not need to dial a prefix number in order to send a fax, - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 296
a distinctive-ring service, select Yes, I have a distinctive ring service. If you do not, select No, I do not have a distinctive ring service. Click Next to continue. the Fax Setup: Fax Line screen appears. Figure 6-72 Fax Setup Wizard - Fax Setup: Fax Line screen 272 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 297
The HP Toolbox If you have a dedicated fax line, select Yes, I have a dedicated fax line. If you do not, select No, I do not have a dedicated fax line. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 298
The HP Toolbox Type the required fax number in the Fax number field. If you choose, you can . Figure 6-76 Fax Setup Wizard - Settings Saved screen Click Back to Toolbox to return to the HP Toolbox screens. Click Close This Window to exit the browser window. 274 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 299
tab contains the following screens: ● Copying ● Reduce / Enlarge Copying Use the Copying screen to configure general copy settings for your HP LaserJet all-in-one product. Figure 6-77 Copying screen The following table shows the options and settings that are available for the Copying screen. Table - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 300
If you select Pages per sheet, you can also select either of the following illustrations: ■ Portrait; default setting ■ Landscape Custom Type a percentage value between 25 and 400 Network Settings The HP Color LaserJet 2820/2830/2840 all-in-one contains on-board networking support. It does not - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 301
Toolbox See the HP Color LaserJet 2820/2830/2840 Advanced Network Reference Guide for more information about the settings on the Network Settings tab. For network installations, the HP Toolbox communicates with the device by using the network settings displayed on the Network Settings screens. The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 302
The HP Toolbox Figure 6-79 IP Configuration screen The IP Configuration screen shows the host name and domain of the device. By default, the device uses automatic IP configuration and DNS Server. Use this screen to configure the TCP/IP address and DNS Server manually. The following IP Address - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 303
The HP Toolbox The following DNS Address Configuraiton options are available: ■ Automatic . If you select this option, a DHCP server provides this information. ■ Manual DNS Server. Select this option to manually specify network addresses for DNS servers used by the computer. If you select this - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 304
(CIFS); enabled by default ■ 9100 Printing; enabled by default ■ LPD Printing; enabled by default ■ HP SLP Discovery; enabled by default Link Speed and Duplex ■ Auto negotiation; default setting ■ Manual negotiation ■ Link speed: 10 megabits per second (Mbps) or 100 Mbps ■ Duplex: Full or Half - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 305
The HP Toolbox Figure 6-81 SNMP screen The following options are available on the SNMP screen: ■ Enable SNMP v1 read-write access. Select this option to enable SNMP V1 agents on the printer. Custom community names can be configured to control management access to the printer. ■ Set Community name: - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 306
The HP Toolbox Network Configuration The Network Configuration screen is shown in the following illustration. 282 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 307
Figure 6-82 Network Configuration screen ENWW Configuration options 283 The HP Toolbox - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 308
Settings screens. If the password is lost or forgotten, the factory settings for the HP Color LaserJet 2820/2830/2840 must be restored and a new password assigned. To restore factory settings, see Figure 6-58 Service screen NOTE The same user password is used to protect the settings for the Memory - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 309
the Toolbox Links box that appears on all HP Toolbox screens. Click the Text only page link in the Toolbox Links box that appears on all HP Toolbox screens. Click the HP Instant Support link in the Other Links box that appears on all HP Toolbox and HP EWS screens. Click the Product Registration link - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 310
for your HP LaserJet all-inone product. This screen is displayed as a list of the HP LaserJet all-in-one products that are available to the HP Toolbox. The link that takes you to a screen in the user guide that provides troubleshooting or other information about that specific alert. If no information - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 311
screen when you open the HP Toolbox. Figure 6-86 Text-only Toolbox screen Figure 6-87 Text-only screen - sample expanded section Product Registration The Product Registration link connects you to a web page that helps you register your HP LaserJet all-in-one product. ENWW Configuration options - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 312
Registration screen Order Supplies The Order Supplies link connects you to a web page that helps you order supplies online from a reseller of your choice. The supplies you need for your HP LaserJet all-in-one product are pre-selected. You can change quantities or select additional items. Your - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 313
The HP Toolbox Figure 6-89 Order Supplies screen Product Support The Product Support link connects you to a web page that helps get online support for your HP LaserJet all-in-one product. ENWW Configuration options 289 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 314
The HP Toolbox Figure 6-90 Product Support screen 290 Chapter 6 The HP Toolbox ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 315
installation for Windows operating systems 7 Software installation for Windows operating systems NOTE This chapter covers installation about the HP LaserJet all-in-one product software for Windows only. For information about Macintosh installations, see Macintosh software overview. This chapter - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 316
HP Traditional PCL 6 Driver (color) in Windows 98 SE and Windows Me ■ Scan driver ■ Mass storage support over mapped drives (HP Color LaserJet 2840 only) ■ Fax Setup utility (HP Color LaserJet 2830 and HP Color LaserJet 2840 only) ■ HP Color LaserJet 2820/2830/2840 User Guide 292 Chapter 7 Software - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 317
installer can detect hardware and network connections and help guide the installation. For instance, if the installer detects an HP Color LaserJet 2840 all-in-one product, it can automatically configure the software connection to that printer. This saves several steps. If the installer detects fax - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 318
instructions to install the product software on a computer that is running Windows 98 SE, Windows Me, Windows 2000, and Windows XP (32-bit only). NOTE Set up and turn on the HP Color LaserJet 2820/2830/2840 all-in-one before installing the software. Do not connect the HP LaserJet all-in-one - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 319
Start, click Settings, and then click Printers. 2 In the printer list, right-click the icon for your HP LaserJet all-in-one product, and then click Sharing. NOTE If Sharing does not appear on the menu, you must first enable printer sharing for Windows 98 SE or Windows Me. 3 On the Sharing tab, click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 320
want to connect. -orClick Browse and navigate to find the HP Color LaserJet 2820/2830/2840 all-in-one product to which you want to connect. 6 Click Yes or No when asked if you want to use this printer as your default printer for Windows-based programs, and then click Next. 7 Click Finish to complete - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 321
Software installation for Windows operating systems To connect an HP LaserJet all-in-one product to a network, use the following instructions: 1 Connect the HP Color LaserJet 2820/2830/2840 to the network. 2 Turn on the HP Color LaserJet 2820/2830/2840. NOTE You must complete the power-up sequence - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 322
only Use the following instructions to install only the print driver. Print driver installation for Windows 98 SE or Windows Me You might need to install the Install Network Printer Wizard to complete the following procedure. To download the Install Network Printer Wizard from HP's Web site, go to - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 323
6 To install the HP PCL 6 Unidriver (color), navigate to the root folder of the CD (where X is the letter of the CD-ROM drive) and click OK. The Install Printer Software dialog box appears. Select the driver for your product and click OK. To install the HP PCL 6 Unidriver (black and white) or the or - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 324
shown in the following illustration. Software installation for Windows operating systems Figure 7-1 Animated Install Guide - Welcome screen Click Begin Setup to initiate a series of screens that show you how to prepare your HP Color LaserJet 2820/2830/2840 for software installation. You can click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 325
Software installation for Windows operating systems Figure 7-2 Congratulations! Your all-in-one setup is complete screen If your HP Color LaserJet 2820/2830/2840 has already been set up or is already installed on a network, click Install Software to install the print drivers and other software - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 326
to open the HP web registration page through your Web browser. View Documentation. Click this option to got to the HP Color LaserJet documentation screen. Online support. Click this option to go to the Online Support screen. 302 Chapter 7 Software installation for Windows operating systems ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 327
HP Color LaserJet 2820/2830/2840 Advanced Network Reference Guide in .PDF format. Install Notes: Click this option to open the Hewlett-Packard Color LaserJet 2820/2830/2840 All-in-one Install Notes in .HTM format. Click back to return to the CD Browser screen. ENWW Printing-system software - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 328
Software installation for Windows operating systems Figure 7-5 HP Color LaserJet 2820/2830/2840 Online Support Click Product Supportto open another screen where you can select the product for which you want information: the HP Color LaserJet 2820, HP Color LaserJet 2830, or HP Color LaserJet 2840. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 329
Software installation for Windows operating systems USB installation dialog box options for Windows Figure 7-6 USB install - Welcome to the Install Wizard dialog box Click USB install - Check for recommended installation updates (optional) dialog box ENWW Printing-system software installation 305 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 330
for Windows operating systems Figure 7-8 USB install - Installation Options dialog box Select the Typical (Recommended) option to install the complete printing-system software, which includes the following items: ■ Print drivers ■ Scan drivers ■ Mass storage driver ■ HP Image Zone ■ HP Document - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 331
Software installation for Windows operating systems Figure 7-9 USB Install - sample System Requirements Results dialog box NOTE In some cases, you can . The License Agreement dialog box appears. Figure 7-10 USB install - License Agreement dialog box ENWW Printing-system software installation 307 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 332
box appears. Software installation for Windows operating systems Figure 7-11 USB install - HP Extended Capabilities dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after you install the HP Color LaserJet 2820/2830/2840 all-in-one, inviting you - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 333
from what is shown in the illustration. If you already have a product that installed HP Image Zone, the Change button does not appear, and the installer automatically detects the location of the pre-existing software. To change the location of the files to be installed, click the Change button and - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 334
Software installation for Windows operating systems Figure 7-14 USB install - Ready to Install NOTE The Add shortcuts to Desktop check box does not appear during a Minimum Installation (Windows 2000 and Windows 2000). To continue the installation, click Next. The Connection Type dialog box appears. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 335
to Windows Update, which will search for updated software for your all-in-one: ■ Software installation for Windows operating systems Figure 7-16 USB install - Connect Your Device Now dialog box When the Connect to your Device Now screen appears, make sure that your HP Color LaserJet 2820/2830/2840 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 336
Software installation for Windows operating systems Figure 7-17 USB install - Device Found dialog box The Device Found dialog box appears. You must restart your computer dialog box appears. Turn off and restart your computer. 312 Chapter 7 Software installation for Windows operating systems ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 337
for Windows operating systems Figure 7-19 USB install - Restart your computer dialog box The You must restart your computer to finish the installation of your device dialog box appears. Click Restart to continue the installation. Figure 7-20 USB install - Congratulations! Software installation - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 338
box indicates that a test page is being sent to the HP Color LaserJet 2820/2830/2840. If the test page prints successfully, click OK. If the test page fails to print, click Troubleshoot. This option opens a series of dialog boxes that can help you troubleshoot the problem. The Sign Up Now screen - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 339
features, such as the fax cover page. For more information, see the Fax Setup Wizard section in this guide. Network installation dialog box options for Windows This section shows the dialog boxes that appear when you install the HP Color LaserJet 2820/2830/2840 over a network connection. Click the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 340
Software installation for Windows operating systems Figure 7-24 Network install - Welcome dialog box Click Next to continue. Between install - Sample screen showing current progress The License Agreement dialog box appears. 316 Chapter 7 Software installation for Windows operating systems ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 341
HP Extended Capabilities dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after you install the HP Color LaserJet 2820/2830/2840 all-in-one, inviting you to participate in the HP Product Survey Program. ENWW Printing-system software installation - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 342
buying another HP product! dialog box This dialog box shows you the path where the HP Color LaserJet 2820/2830/2840 printing-system software will be installed. Click Next to continue the installation. The Ready to Install dialog box appears. 318 Chapter 7 Software installation for Windows operating - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 343
Software installation for Windows operating systems Figure 7-30 Network install - Ready to Install dialog box If you do box Select Through the Network option, and then click Next to continue the installation. The Identify Printer dialog box appears. ENWW Printing-system software installation 319 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 344
Software installation for Windows operating systems Figure 7-32 Network install - Identify Printer dialog boxIdentify Printer If you select Search from a list of detected printers (Recommended), your system searches the network for the HP Color LaserJet 2820/2830/2840, and the Searching dialog box - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 345
Software installation for Windows operating systems Figure 7-34 Network install - Specify Printer dialog box You can specify the HP Color LaserJet 2820/2830/2840 all-in-one by hardware address (MAC), TCP/ IP address, or IP Hostname. After typing one of these options in the appropriate field, click - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 346
Confirm Changing Setting dialog box Because the printer is already configured for the existing network, you must confirm that you want to change the settings. Click Next to continue. The Set Network Protocol dialog box appears. 322 Chapter 7 Software installation for Windows operating systems ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 347
Software installation for Windows operating systems Figure 7-38 Network Install - Set Network Protocol Software installation complete dialog box appears. Figure 7-39 Network install - Congratulations! Software installation complete dialog box Click Finish to continue the installation. The Test Page - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 348
screen If you have Web access, you can sign up to receive information from HP by following instructions on the Sign Up Now screen. Clicking Next opens the HP Registration web page. Follow the onscreen instructions to register. 324 Chapter 7 Software installation for Windows operating systems ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 349
your HP LaserJet all-in-one fax parameters have already been set up. The HP Toolbox that you provide in the Fax Setup Wizard to properly run other features, such as the fax cover page. For more information, see the Fax Setup Wizard section in this guide. ENWW Printing-system software installation - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 350
manual uninstall (Windows) Uninstall instructions for Windows The uninstall procedures vary according to the type of installation you used. Uninstalling HP Image Zone in Windows operating systems When you uninstall the HP Color LaserJet 2820/2830/2840 all-in-one, only the printing-system software - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 351
software from Windows 2000 or Windows XP, you must log on with administrator privileges. 1 Quit all open programs. 2 Click Start, click Programs, select HP, select hp Color LaserJet 2820,2830,2840 left side of the window, and then click the name of your HP LaserJet all-in-one product. Click Remove. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 352
all-in-one software by using the HP LaserJet all-in-one software Add or Remove software component. Use the procedure for the appropriate operating system. ● Windows 98 SE or Windows Me ● Windows 2000 or Windows XP Windows 98 SE or Windows Me 1 Click Start, click Settings, and then click Printers - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 353
-in-one product, and then click Remove. When you are prompted to confirm the deletion, click Yes. 5 Click Close to close the Server Properties dialog box, and then close the Printers folder. Files not removed and manual uninstall (Windows) The tables in the HP Color LaserJet 2820/2830/2840 Software - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 354
Software installation for Windows operating systems Other files that are not removed when using the recommended automated uninstall procedure are as follows: ■ The LaserJet 28XX directory (where 28XX is the model number of your HP LaserJet all-in-one C:\PROGRAM FILES\HEWLETT-PACKARD\TOOLBOX\APACHE - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 355
8 Engineering details This chapter provides information about the following topics: ● Media attributes ● Readme ● HP System Diagnostics ● Troubleshooting ● Summary of HP Toolbox known issues Engineering details ENWW 331 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 356
the HP Color LaserJet 2820/2830/2840: Table 8-1 HP Color LaserJet 2820/2830/2840 media sources and destinations Media sources Media destinations Multipurpose tray (tray 1) 250-sheet paper tray (tray 2) Top output bin standard standard standard Source commands The PCL 6 attribute for paper source - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 357
, and might contain sizes from other drivers. Table 8-3 Supported features and attributes, by driver Paper sizes1 Letter 16K 8.5x13 A3 A4 mm (9.5 inches) 250 mm (9.84 inches) 229 mm (9.02 inches) 220 mm (8.66 inches) 190 mm PCL 62 "LETTER" "ROC16K" "8.5x13" "ROC8K" "A4" "A5" "JIS B4" ISOB5" "JIS B5 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 358
." 3 For custom sizes, the PCL 6 driver specifies actual dimensions, for example, for 8-inch x 9-inch custom size, "real32_xy 8.0 9.0 CustomMediaSize ubyte eInch CustomMediaSizeUnits." Table 8-4 Supported media types Media types (command string) Bond Cardstock1 Color Envelope Gloss Heavy (90-105 gm - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 359
in weight. If you want to print on HP LaserJet Photo paper, use the Heavy Glossy setting in your print driver. Custom media sizes The following table shows custom paper sizes that are available for the HP Color LaserJet 2820/2830/2840. Table 8-5 Custom media sizes Tray Tray 1 (multipurpose) Tray - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 360
Table 8-6 Media-type commands (continued) Esc& n# Wd Paper type Esc& 6 Wd Rough Esc& 9 Wd Envelope 1 You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 361
instructions to install OS/2 printer drivers, Macintosh OS components, or other systems, see the associated installation notes, readme files, or other product information for that particular system. The following HP Color LaserJet 2820/2830/2840 all-in-one models are supported: ■ HP Color LaserJet - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 362
each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers: ■ HP Color LaserJet 2820/2830/2840 HP Traditional PCL 6 Driver for Windows 98 SE and Windows Me, and the HP PCL 6 Unidriver for Windows 2000 and Windows XP, all with similar graphical - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 363
HP Color LaserJet 2820/2830/2840 WIA Scan driver for Windows XP ■ HP Color LaserJet 2840 Mass Storage driver for Windows 98 SE, Windows Me, Windows 2000 and Windows XP. This driver provides access to the memory card slots on the device Software Applications ■ HP Toolbox ■ HP SendFax ■ HP Image Zone - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 364
chm ■ Document: HP Color LaserJet 2820/2830/2840 Advanced Network Reference Guide File name: LJ28X0_network-ref_.pdf Path: :\\MANUALS\LJ28X0_network-ref_.pdf ■ Document: Hewlett-Packard Color LaserJet 2820/2830/2840 All-in-one Install Notes File - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 365
upside down. Insert one end of the USB cable completely into the USB port on the HP device and the supported by the HP Image Zone software). ■ The installer does not support Windows NT 4.0, Windows 98 First Edition, Windows 2000 Server, Windows XP (Intel 64-bit), or Windows Server 2003. Print drivers - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 366
HP Toolbox software must have access to are 5225 and 5226. ■ HP Toolbox software does not support all Web browsers. For a list of supported web browsers, refer to the user guide. ■ Your network settings (and memory card settings if supported from HP Image Zone or from other software applications. - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 367
within the HP Image Zone help contents. To modify your HP Scanjet help so that your HP All-in-One or HP printer onscreen help appears at the top level of the help contents, do the following: 1. Open your Web browser and go to www.hp.com/support. The Hewlett Packard Technical Support web page opens - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 368
, select your scanner from the list. 6. Select your operating system from the software & driver downloads list. 7. Under Patch, click Update HP Scanjet on-screen help to correct placement of HP all-inoneor HP printer on-screen help. 8. Follow the instructions on the web page. ■ OCR recommendations - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 369
Zone displays or prints only the first page of a multi-page TIFF file. ■ Moving files outside Image Zone (for example, in Windows Explorer) will remove any keywords applied to those images. HP Instant Share ■ For some ISPs (Internet Service Providers), the autodial function does not always work - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 370
" found on the driver download page for the operating system and driver version to be used. Issues fixed See the HP Color LaserJet 2820/2830/2840 support page at www.hp.com/support/clj2800series for an updated listing of issues fixed for the HP Color LaserJet Printing System Software. Use the link - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 371
details "Release Notes" or "Readme File" found on the driver download page for your operating system and driver version. Installation Instructions When operating in a Windows environment, the CD-ROM setup or installation software detects the version and language of the operating system that you - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 372
online technical support: www.hp.com/support/clj2800series HP software and support services - additional information See your device user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, other online services, fax services, and - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 373
about the hp LaserJet all-in-one software version 5.8 Edition 1, 5/2005 Contents ■ Supported HP Products ■ Supported Operating Systems ■ For OSX users only ■ For OS 9.2.2 users only ■ For more information Supported HP Products This software is intended for the HP Color LaserJet 2820/2830/2840 all-in - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 374
hardcopy from the device. For More Information The following Web site provides information on software upgrades and can help you get more from your HP all-in-one product. www.hp.com/support Copyright © 2005 Copyright Hewlett-Packard Development Company, L.P. 350 Chapter 8 Engineering details ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 375
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 376
IT administrators direct access to system information about HP products and software. To open the HP System Diagnostics software, click Start, click Programs, click HP, and then select HP System Diagnostics. The HP System Diagnostics software user interface consists of the following tabs: ● System - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 377
Applications tab, a list appears that shows currently installed third-party software programs. Click the Refresh button to update the information on the tab. Select any item in the Running Application field to view related system information. Figure 8-3 HP System Diagnostics - Applications tab ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 378
HP software programs. Click the Refresh button to update the information on the tab. Select any item on the tab to view related system information. Engineering details Figure 8-4 HP System Diagnostics - HP in the log: ■ Dr. Watson log ■ HP Installation Logs ■ Legacy System Config Files Select the - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 379
Figure 8-5 HP System Diagnostics - Logging tab Engineering details ENWW HP System Diagnostics 355 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 380
-pass cleaning-page utility ● Collect.bat utility ● E-mail ● My Scans directory Port communication This section provides information on the following topics: ● Overview ● USB port connections ● Device conflicts in Windows Overview The HP Color LaserJet 2820/2830/2840 all-in-one products include both - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 381
troubleshoot two-way communication issues. The following sections contain a few guidelines for identifying and resolving these conflicts. NOTE USB connections for the HP Color LaserJet 2820/2830/2840 are supported only in Windows 98 SE, Windows Me, Windows 2000, and Windows XP. Opening the Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 382
Yes to restart Windows. 2 If the conflicting device is a duplicate (and one of the duplicate Windows. NOTE You might not need to restart the computer in Windows 2000 and Windows XP, depending on the type of port conflict you are resolving. 3 If a device has a conflict and you have the driver - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 383
Windows XP Click the View menu to see further options: ■ Devices by Type ■ Devices by Connection ■ Resources by Type ■ Resources by connection ■ Hidden Devices The following table shows devices that are installed by the HP Color LaserJet 2820/2830/2840 software in Windows XP. ENWW Troubleshooting - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 384
HP Color LaserJet 2820/2830/2840 software in Windows 2000 and Windows XP Device by type Disk drives Device ■ HP Color LaserJet 2820/2830/2840 USB Device IEEE 1284.4 compatible printers (Windows XP) DOT4Print HPZ12 (Windows 2000) IEEE 1284.4 devices DOT4Print HPZ12 (Windows 2000) Imaging devices - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 385
your HP LaserJet all-inone product. The tool is included on the installer CD, but is not copied to your computer during the software installation. HP Customer Support can also send the utility to you by e-mail or by posting it to an HP web page. The tool is compatible with Windows 98 SE, Windows Me - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 386
fails and troubleshooting efforts have not solved the problem, you can use HP's standalone scrubber utility to remove files. The scrubber utility is located on the HP Color LaserJet 2820/2830/2840 software CD in the following folder: util\CCC Two-pass cleaning-page utility The - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 387
following these steps: 1 Open Windows Microsoft Explorer or Internet Explorer is a third-party issue. My Scans directory During software installation, the My Scans directory is placed in the If you move this directory for scan jobs, the scanner stays hard-coded to this default location. CAUTION If - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 388
chapter of this guide. Second restart is required after installation If HP Color LaserJet 2820/2830/2840 software is installed after other HP Toolbox products have been installed, it may be necessary to restart the computer twice before the HP Toolbox functions properly. Problems occur after device - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 389
the problem when you attempt to browse to the Fax Received log page in the HP Toolbox. The following error message appears: The resource is no longer available at the server, with some additional technical information. NOTE For the initial release of the HP Color LaserJet 2820/2830/2840 all-in-one - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 390
are enabled or disabled, to their default value. Intermittent scan problems occur You might receive one of the following error messages after attempting to scan by pressing the SCAN TO button on the HP Color LaserJet 2820/2830/2840 all-in-one: Cannot Connect Not set up on PC To recover from this - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 391
that will be lost when HP Toolbox is disabled includes: ■ Status alerts ■ E-mail alerts ■ The ability to initiate a scan from the device (by pressing the SCAN TO and START SCAN buttons on the control panel) ■ Fax Receive to PC Engineering details ENWW Summary of HP Toolbox known issues 367 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 392
Engineering details 368 Chapter 8 Engineering details ENWW - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 393
, paper type commands 336 Cartridge low threshold settings 256 CD Browser screen 302 CDs, ordering 6, 158 cleaning mode 257 cleaning-page utility, two-pass 362 Clearing Jams screen, HP Toolbox 227 collation speed 4 collect.bat utility 362 Color tab PCL 6 traditional driver 134 unidrivers 85 colors - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 394
276 troubleshooting 230 cover settings PCL 6 traditional driver 109, 126 unidrivers 70 Creative Ideas icon 35 CTRL-D settings, PS Emulation Unidriver 95 Current Alerts screen, HP Toolbox 286 Current Progress screen (Windows network installation) 316 custom paper sizes PCL 6 traditional driver 122 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 395
HP Toolbox 241 Windows 16 Drum low threshold settings 256 duplexing media supported 334 PCL 6 traditional driver settings 106 unidriver settings 94 E e-mail alerts 191 alerts, setting up 197 Macintosh programs supported 155 scanning to 189, 221 troubleshooting 363 Windows programs supported - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 396
option, PCL 6 traditional driver 114 Flip Pages Up settings PCL 6 traditional driver 107 PCL 6 unidriver 81 folders scanning to 189, 221 Windows installation 165, 329 fonts download as outline, PS Emulation Unidriver settings 96 External, PCL 6 unidriver 92 HP postscript level 3 emulation support 58 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 397
51 J jams recovery settings 256 troubleshooting 227 Job Timeout, PS Emulation Unidriver 96 JPEG data compression, PCL 6 traditional driver 111 K known issues, HP Toolbox 364 I ICM (Image Color Management) settings 60 Identify Printer screen (Windows network installation) 320 Image Color Management - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 398
164 uninstalling software 183 manual uninstall, Windows 329 manuals localized versions 8 operating systems supported 19, 158 margins, PCL 6 driver 334 matching, color 60 Measurement Units button, PCL 6 traditional driver 125 media. See paper memory Device Configuration screen, HP Toolbox 199 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 399
systems supported 154 Windows, supported 12 optical character recognition. See OCR Optimizations option, PCL 6 unidriver 62 Optional Paper Sources menu, PCL 6 traditional driver 139 order of pages 110 Order Supplies screen, HP Toolbox 288 ordering software 6, 158 orientation, page Flip Pages Up, PCL - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 400
Print Problems screen, HP Toolbox 228 Print Quality screen, HP Toolbox 246 Print Quality, PCL 6 traditional driver 111 Print Settings tab, HP Toolbox 261 Print tab, HP EWS Device Configuration utility 161 Print Task Quick Sets PCL 6 traditional driver 105 unidrivers 66 Printer Found screen (Windows - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 401
to tab 221 scanner resolution 4 scanning e-mail settings 221 features available 49 How do I screen 224, 238 HP LaserJet Scan software 38 methods 37 multitasking 51 preferences 43, 222 to e-mail or a folder 189 troubleshooting 229, 366 TWAIN driver features 40 WIA driver features 43 scrubber utility - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 402
) 324 sizes, paper commands 334 custom 335 custom, PCL 6 traditional driver settings 122 Form to Tray Assignment, unidrivers 91 HP Toolbox settings 243 margins 334 PCL 6 traditional driver settings 121 unidriver settings 68 SNMP settings 280 software license agreement (USB Windows installation) 307 - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 403
Task Quick Sets 66 Printer Properties tab 89 Printing Preferences tab 58 Resizing Options 74 settings, changing 56 TrueType font settings 61 Watermarks settings 76 uninstallation HP Image Zone 326 Macintosh software 183 manual, Windows 329 Windows product software 326 UNIX support 13, 18 updating - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 404
Windows Animated Install Guide 300 components, software 15, 18 device conflicts 356 dialog boxes, installation 301 driver-only installation 298 drivers supported 16 installation options 292 installers 18 installing product software 294 manual uninstall 329 network software installation 296 operating - HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 405
- HP 2840 | HP Color LaserJet 2820/2830/2840 All-In-One - Software Technical Refer - Page 406
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HP Color LaserJet 2820/2830/2840
Software Technical Reference