For OS 9.2.2 users only
...................................................................
350
For More Information
.......................................................................
350
Copyright
.........................................................................................
350
HP System Diagnostics
.....................................................................................................................
352
System
..............................................................................................................................
352
Devices
.............................................................................................................................
352
Applications
......................................................................................................................
353
HP Applications
................................................................................................................
354
Logging
.............................................................................................................................
354
Troubleshooting
.................................................................................................................................
356
Port communication
..........................................................................................................
356
Overview
..........................................................................................................
356
USB port connections
......................................................................................
356
Device conflicts in Windows
.............................................................................
356
Opening the Windows Device Manager
..........................................
357
Check for device conflicts
................................................................
357
Guidelines for troubleshooting and resolving device conflicts
.........
358
Installed Devices
.............................................................................
359
File to E-mail utility
............................................................................................................
360
Standalone scrubber
.........................................................................................................
362
Two-pass cleaning-page utility
.........................................................................................
362
Collect.bat utility
................................................................................................................
362
E-mail
................................................................................................................................
363
My Scans directory
...........................................................................................................
363
Summary of HP Toolbox known issues
.............................................................................................
364
Firewalls block HP Toolbox communication
.....................................................................
364
USB drivers are unsigned
.................................................................................................
364
Second restart is required after installation
......................................................................
364
Problems occur after device replacement or restoration of factory defaults
.....................
364
Receive-to-PC problems occur after receiving a large number of faxes
..........................
365
After experiencing fax communication problems, Receive to PC problems occur
...........
365
Intermittent scan problems occur
......................................................................................
366
A need to enabling or disabling HP Toolbox arises
..........................................................
366
Index
...................................................................................................................................................................
369
xiv
ENWW