Samsung UN65H6300AF User Manual Ver.1.0 (English) - Page 55

Troubleshooting Internet Connectivity Issues If you are not able to connect the TV to the Internet, read the information below. Troubleshooting Wired Internet Connectivity Issues No network cable found Try Now Try Now Make sure the network cable is plugged in. If it is connected, make sure the router is turned on. If it is on, try turning if off and on again. IP auto setting failed Try Now Do the following or configure the IP Settings manually. 111 Ensure that the DHCP server is enabled on the router and reset the router. 222 If this does not work, contact your Internet Service Provider for more information. Unable to connect to the network Try Now Do the following: 111 Check all IP Settings. 222 Ensure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in. 333 If this does not work, contact your Internet Service Provider for more information. Connected to a local network, but not to the Internet Try Now 111 Make sure that the Internet LAN cable is connected to the router's external LAN port. 222 Check the DNS values in IP Settings. 333 If the problem persists, contact your Internet Service Provider.