Samsung UN65H6300AF User Manual Ver.1.0 (English) - Page 6

Troubleshooting, Appendix - tv

Page 6 highlights

Troubleshooting Getting Support 176 Support through Remote Management 177 Finding the Information You Need for Service There is a problem with the picture 178 Testing the Picture I can't hear the sound clearly 180 Testing the Sound I can't see 3D images clearly. 181 Testing 3D Picture Quality There is a problem with the broadcast. My computer won't connect. I can't connect to the Internet. The Schedule Recording/Timeshift function isn't working. Anynet+ (HDMI-CEC) isn't working. I am having trouble launching/using apps. My file won't play. I want to reset the TV. Other Issues Appendix Read Before Using 3D Viewing Mode 188 3D Precautions S-Recommendation Disclaimer 191 S Recommendation with Voice Interaction 191 S Recommendation Supported Resolutions for 3D Modes 192 HDMI 192 Component 192 Digital Channel 192 Videos/Photos 192 Computer via HDMI Cable. Read Before Using Voice, Motion, or Face Recognition 193 Voice, Motion, and Face Recognition Precautions 195 Requirements for Using Voice, Motion, or Face Recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo, Video, or Music Files 200 Photo, Video, and Music File Use Limitations 200 Compatible Storage Devices for File Transfers 201 Supported External Subtitles 201 Supported Internal Subtitles 202 Supported Image Formats and Resolutions 202 Supported Music Formats and Codecs 203 Supported Video Codecs Read After Installing the TV 205 Picture Sizes and Input Signals 205 Installing an Anti-Theft Lock 206 Read Before Setting Up a Wireless Internet Connection Read Before Connecting a Computer (Supported Resolutions) 207 IBM 207 MAC 208 VESA DMT Supported Resolutions for Video Signals 209 CEA-861 License Glossary

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Troubleshooting
Getting Support
176 Support through Remote Management
177 Finding the Information You Need for Service
There is a problem with the picture
178 Testing the Picture
I can't hear the sound clearly
180 Testing the Sound
I can't see 3D images clearly.
181 Testing 3D Picture Quality
There is a problem with the broadcast.
My computer won't connect.
I can't connect to the Internet.
The Schedule Recording/Timeshift function isn't
working.
Anynet+ (HDMI-CEC) isn't working.
I am having trouble launching/using apps.
My file won't play.
I want to reset the TV.
Other Issues
Appendix
Read Before Using 3D Viewing Mode
188 3D Precautions
S-Recommendation Disclaimer
191 S Recommendation with Voice Interaction
191 S Recommendation
Supported Resolutions for 3D Modes
192 HDMI
192 Component
192 Digital Channel
192 Videos/Photos
192 Computer via HDMI Cable.
Read Before Using Voice, Motion, or Face Recognition
193 Voice, Motion, and Face Recognition Precautions
195 Requirements for Using Voice, Motion, or Face
Recognition
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
200 Photo, Video, and Music File Use Limitations
200 Compatible Storage Devices for File Transfers
201 Supported External Subtitles
201 Supported Internal Subtitles
202 Supported Image Formats and Resolutions
202 Supported Music Formats and Codecs
203 Supported Video Codecs
Read After Installing the TV
205 Picture Sizes and Input Signals
205 Installing an Anti-Theft Lock
206 Read Before Setting Up a Wireless Internet Connection
Read Before Connecting a Computer (Supported
Resolutions)
207 IBM
207 MAC
208 VESA DMT
Supported Resolutions for Video Signals
209 CEA-861
License
Glossary