HP 2840 HP Color LaserJet 2820/2830/2840 All-In-One - User Guide - Page 260
Solving print-media problems - ink
UPC - 829160742731
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CAUTION ● Do not use raised or embossed letterhead. ● The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (210°C or 410°F for 0.2 second). Failure to follow these guidelines could cause jams or damage to the device. Solving print-media problems The following problems with paper cause print quality deviations, jamming, or even damage to the device. Problem Poor print quality or toner adhesion Dropouts, jamming, or curl Excessive curl Jamming, damage to device Problems with feeding Print is skewed (crooked). Cause Solution The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. The paper has been stored incorrectly. Store paper flat in its moistureproof wrapping. The paper has variability from one side to the other. Turn the paper over. The paper is too moist, has the wrong grain direction, or is of short-grain construction Open the rear output bin, or use long-grain paper. The paper varies from side-to- Turn the paper over. side. The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. The paper has ragged edges. Use high-quality paper that is made for color laser printers. The paper varies from side-to- Turn the paper over. side. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content. Open the rear output bin, or use long-grain paper. The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. 244 Chapter 14 Troubleshooting ENWW