HP 4600 Service Manual - Page 314
Numerical printer messages (HP Color LaserJet 4600 models), Table 7-4 - 13 02 00 error
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Numerical printer messages (HP Color LaserJet 4600 models) NOTE Many of the procedures in this section instruct you to replace the DC controller PCA, the ETB, the formatter, the drum drive motors, the drum drive gears, or a laser/scanner unit. After replacing one of these items, you must access the Print Quality menu and select CALIBRATE NOW to ensure proper print quality after the repair. When the ETB or the fuser are replaced before their normal end of life, access the resets menu and reset the counter to zero. See Calibrate Now (HP Color LaserJet 4600 models). Table 7-4 Numerical printer messages (HP Color LaserJet 4600 models) Message Description 10.XX.YY SUPPLIES ERROR The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. For help press NOTE The printer cannot always determine whether the error is in the cartridge or with the printer reader/writer. 10.00.00 black print cartridge 10.00.01 cyan print cartridge 10.00.02 magenta print cartridge 10.00.03 yellow print cartridge Action 1 Turn the printer off and then on. 2 Exchange the cartridge for the indicated color with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge. Otherwise, continue with step 3. 3 Reseat the connectors between the memory PCA (J602-J605) and the antenna PCAs (J901A-D), the memory PCA, and the DC controller PCA (J1028). 4 Replace the antenna PCA. 5 Replace the memory PCA. 6 Replace the DC controller PCA. Calibrate the printer after replacing the DC controller. See Calibrate Now (HP Color LaserJet 4600 models). 13.XX.YY.DUPLEX JOB INTERRUPTED For help press alternates with A duplex job was interrupted by interference as media passed through the output bin during duplexing. 1 Press for more information. 2 Remove one or two pages from the output bin as directed by the message on the control-panel display. 3 Press to continue printing. 13.XX.YY.DUPLEX JOB INTERRUPTED Discard top sheet and press NOTE If JAM RECOVERY = OFF, some pages will not be reprinted. Resend the missing pages. or 13.XX.YY.DUPLEX 298 Chapter 7 Troubleshooting ENWW