HP 4600 Service Manual - Page 359
Image-formation troubleshooting - toner cartridge set
UPC - 808736060875
View all HP 4600 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 359 highlights
Image-formation troubleshooting The image-formation system is the central hub of the printer. During image formation, an image of colored toner is formed and then fused onto the paper. The image-formation system consists of the following physical components: ■ Four laser/scanners ■ Four print cartridges ■ ETB ■ Fuser Before beginning image-formation troubleshooting, check that the media meets the specifications in the HP LaserJet Printer Family Print Media Guide. Online print-quality troubleshooting tools (HP Color LaserJet 4610n and 4650 models) Go towww.hp.com/go/printquality/clj4600, www.hp.com/go/printquality/clj4610, or www.hp.com/go/ printquality/clj4650 to identify and troubleshoot print-quality issues for the HP Color LaserJet 4610n and 4650 printers as well as to show customers how to troubleshoot print-quality issues. This Web site suggests solutions for eight print-quality issues. It includes a tool that uses standard images in order to ensure that the support agent and the customer have a common diagnostic method for isolating the issue. You can also visit the Web site from www.hp.com by using the following procedure. 1 On the Main www.hp.com page, click Support & Drivers. 2 Type CLJ4610 or CLJ4650 in the open text field, and then click the forward arrows. 3 Click the product name in the list that is provided. 4 Click print quality troubleshooting tool under Hot Topics in the box at the right of the screen. NOTE The customer can also go to www.hp.com/bizsupport to find the print quality troubleshooting tool under Hot Topics. These Web sites provide intuitive, step-by-step directions for producing print-quality troubleshooting pages that can be used to isolate issues and provide possible print-quality solutions. Print-quality problems associated with media Some print-quality problems arise from use of inappropriate media. ■ Use media that meets HP specifications. ■ The surface of the media is too smooth. See Print-media specifications. ■ The printer driver is set incorrectly. Change the paper-type setting to HEAVY or GLOSSY. ■ The media that you are using is too heavy for the printer, and the toner is not fusing to the media. ENWW Image-formation troubleshooting 343