HP Workstation x2000 hp workstation x2000 - Technical Reference and Troublesho - Page 204

HP x2000 xxxxxxx NOTE Troubleshooting Your x2000 Workstation Case 3: Boot Fails, Monitor is Blank, MaxiLife Displays Error Message Case 3: Boot Fails, Monitor is Blank, MaxiLife Displays Error Message When the power button is pressed, the hard disk drive or fan can be heard, but the Workstation does not boot. The monitor remains blank and the status LED is red. • Monitor remains blank. • Status LED is RED. • Beep code is emitted. • MaxiLife status panel displays an error message with a sad face . Before removing the cover, always switch off the display and Workstation. Disconnect the power cord and any accessory cables. When checks have been completed, close the Workstation and reconnect the power cord and accessory cables. Verify that the Workstation boots correctly. Pre-Boot Diagnostics When your Workstation starts up, the BIOS performs a series of pre-boot checks followed by the Power-on Self Test (POST) to test your hardware configuration for any problems. If a problem is detected during the POST, an error is displayed on your Workstation's monitor. If, however, a pre-boot test fails, it will emit an audio signal. An error message is also displayed on the MaxiLife LCD. The Pre-Boot Diagnostics emits an audio sequence with two kinds of sounds. The first is an unusual series of tones that indicate an anomaly has been detected. This series of sounds also contains an electronic signal that can be sent through a telephone line to an authorized helpdesk or HP Support, if necessary. This signal cannot be interpreted by the human ear. However, it can be decoded by helpdesk equipment to extract the Workstation model and serial number. 204 Chapter 7