HP Workstation x2000 hp workstation x2000 - Technical Reference and Troublesho - Page 221

You Cannot Turn Off Your Workstation, You Have Forgotten Your Password

Page 221 highlights

Troubleshooting Your x2000 Workstation Use or Configuration Problems You Cannot Turn Off Your Workstation Symptom... Workstation does not make a buzzing or beeping sound when you press the power button, but you are still unable to turn it off. Check that... You have saved all data and exited all programs. How... 1. Save all data and exit all programs (if you can). 2. Press the power button and keep it pressed for 5 seconds. The Workstation will turn off. 3. Remove the power cord. You Have Forgotten Your Password NOTE Use these instructions if the passwords were set with the Setup program. Symptom... You have forgotten the User password. Solution... 1. Switch off the Workstation. 2. Restart the Workstation. If you are prompted for a password, enter the Administrator password. 3. When Press F2 to Enter Setup appears, press the F2 key. 4. Enter the Administrator Password to access the Setup program. 5. Go to the Security menu. 6. Go to the Set User Password field and set a new User Password. This will replace the old password which you had forgotten. 7. Press Esc or select Exit Menu to save the new Password and exit Setup. Chapter 7 221

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Troubleshooting Your x2000 Workstation
Use or Configuration Problems
Chapter 7
221
You Cannot Turn Off Your Workstation
You Have Forgotten Your Password
NOTE
Use these instructions if the passwords were set with the
Setup
program.
Symptom...
Check that...
How...
Workstation does
not
make a
buzzing or beeping sound
when you press the power
button, but you are still
unable to turn it off.
You have saved all
data and exited all
programs.
1.
Save all data and exit all programs (if
you can).
2.
Press the power button and keep it
pressed for 5 seconds. The Workstation
will turn off.
3.
Remove the power cord.
Symptom...
Solution...
You have
forgotten the
User password.
1.
Switch off the Workstation.
2.
Restart the Workstation. If you are prompted for a password, enter the
Administrator password.
3.
When
Press F2 to Enter Setup
appears, press the
F2
key.
4.
Enter the Administrator Password to access the
Setup
program.
5.
Go to the
Security
menu.
6.
Go to the
Set User Password
field and set a new User Password. This will
replace the old password which you had forgotten.
7.
Press
Esc
or select
Exit Menu
to save the new Password and exit Setup.