HP Workstation x2000 hp workstation x2000 - Technical Reference and Troublesho - Page 234
Running e-DiagTools from the Utility Partition on, your Hard Disk
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NOTE NOTE Troubleshooting Your x2000 Workstation Troubleshooting with HP e-DiagTools Only the Utility Partition version of e-DiagTools supports the full range of e-features. When you run e-DiagTools from a CD-ROM you will not be able to send the Support Ticket via e-mail or to update the BIOS. If you are running e-DiagTools from a CD-ROM, the option to start from the CD-ROM is enabled and the CD-ROM is configured to be the first device to boot from. After running e-DiagTools, restore the original Setup values. Alternatively, you can set the boot device priority by pressing the F8 key when the logo screen is displayed after restarting your computer. Running e-DiagTools from the Utility Partition on your Hard Disk This section does not apply to FastRaid models. For FastRaid models, run e-DiagTools from the CD-ROM (refer to page 235). To run e-DiagTools from the Utility Partition on your computer's hard disk drive, follow this procedure: 1. Quit all applications, shut down the operating system, and restart your computer. 2. After the initial splash screen with the logo, a message is displayed: Press to enter HP Utility Partition... or any other key to proceed 3. Press F10. A menu appears. If this does not work, it probably means that the Utility Partition has been disabled. Try running e-DiagTools from a CD-ROM instead. Alternatively, you can recreate the Utility Partition and restore your operating system. For more information, refer to the following Web address: www.hp.com/desktops/diagtools 4. Select the option to run e-DiagTools. Depending on your BIOS configuration, you may have to reboot the Workstation. Changes are 234 Chapter 7