HP Workstation x2000 hp workstation x2000 - Technical Reference and Troublesho - Page 217

Hard Disk, DVD, CD-RW or CD-ROM Test Error

Get HP Workstation x2000 PDF manuals and user guides View all HP Workstation x2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 217 highlights

Troubleshooting Your x2000 Workstation Use or Configuration Problems The system board is working. There is a possible problem with the system board. Contact HP Support or your authorized dealer. If the problem persists, contact HP Support or your authorized dealer. Hard Disk, DVD, CD-RW or CD-ROM Test Error Symptom: Power-On-Self-Test displays hard disk, DVD or CD-ROM drive test error. NOTE Before removing the cover, always switch off the display and Workstation. Disconnect the power cord and any accessory cables. When checks have been completed, close the Workstation, reconnect the power cord and accessory cables. Verify that the Workstation boots correctly. Check that... The drive is correctly configured in the Setup program. Refer to page 229. Restore the default settings in the Setup program. The drive cables are correctly connected. The drive cable is working. How... 1. Switch the Workstation OFF then ON. 2. When the message Press F2 to Enter Setup appears, press the F2 key. 3. Check the drive is enabled and the correct type is selected. 1. When the message Press F2 to Enter Setup appears, press the F2 key. 2. Press the F9 key to restore the default settings. 1. Check the drive cables are correctly connected (refer to Chapter 6). 2. Close the Workstation, switch it on, check if it works. 1. Replace the drive cable by a known working cable from the same model of Workstation. 2. Close the Workstation, switch it on, check if it works. If the drive still does not work, run e-DiagTools to perform one of the hardware diagnostics tests. Refer to page 233. Check that... How... Chapter 7 217

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
Troubleshooting Your x2000 Workstation
Use or Configuration Problems
Chapter 7
217
Hard Disk, DVD, CD-RW or CD-ROM Test Error
Symptom: Power-On-Self-Test displays hard disk, DVD or CD-ROM
drive test error.
NOTE
Before removing the cover, always switch off the display and
Workstation. Disconnect the power cord and any accessory cables. When
checks have been completed, close the Workstation, reconnect the power
cord and accessory cables. Verify that the Workstation boots correctly.
The system board is working.
There is a possible problem with the system board. Contact HP
Support or your authorized dealer.
If the problem persists, contact HP Support or your authorized dealer.
Check that...
How...
The drive is correctly configured in
the Setup program. Refer to
page 229.
1.
Switch the Workstation OFF then ON.
2.
When the message
Press F2 to Enter Setup
appears, press
the
F2
key.
3.
Check the drive is enabled and the correct type is selected.
Restore the default settings in the
Setup program.
1.
When the message
Press F2 to Enter Setup
appears, press
the
F2
key.
2.
Press the
F9
key to restore the default settings.
The drive cables are correctly
connected.
1.
Check the drive cables are correctly connected (refer to
Chapter 6).
2.
Close the Workstation, switch it on, check if it works.
The drive cable is working.
1.
Replace the drive cable by a known working cable from the
same model of Workstation.
2.
Close the Workstation, switch it on, check if it works.
If the drive still does not work, run e-DiagTools to perform one of the hardware diagnostics tests. Refer
to
page 233
.
Check that...
How...