HP Workstation x2000 hp workstation x2000 - Technical Reference and Troublesho - Page 231

CD-ROM, DVD or CD-RW Drive Does Not Work, CD-ROM, DVD or CD-RW Drive is Idle, DVD Drive Doesn't Play

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NOTE Troubleshooting Your x2000 Workstation More Troubleshooting for Drives If the Hard Disk Activity Light Does Not Work If the hard disk activity light does not flicker when the Workstation is accessing the hard disk drive: 1. Check that the control panel connector is firmly attached to the system board. 2. Check that the disk power and data cables are correctly connected. CD-ROM, DVD or CD-RW Drive Does Not Work 1. Check that a CD (or DVD) is inserted in the drive. 2. Check that all cables (data, power and audio) have been properly connected both to the drive and to the system board. 3. Verify that the drive has been detected in the Setup program, accessed by pressing F2 at startup). You should see a drive declared in the IDE Secondary Master or IDE Secondary Slave field. 4. If you intend to boot on CD-ROM, place CD-ROM before HDD in Setup (refer to the Boot Device Priority submenu in the Boot menu group of the HP Setup program). CD-ROM, DVD or CD-RW Drive is Idle If the drive does not appear to be working, try accessing the disk by clicking on the drive icon or drive letter assigned to the drive by your operating system. DVD Drive Doesn't Play DVD Video 1. Check that the DVD disk you are trying to play and your DVD drive have the same regional code setting. Your DVD drive's regional code setting is set by the first DVD disk you insert in the drive. 2. Ensure you have a software MPEG decoder installed on your system. Chapter 7 231

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Troubleshooting Your x2000 Workstation
More Troubleshooting for Drives
Chapter 7
231
If the Hard Disk Activity Light Does Not Work
If the hard disk activity light does not flicker when the Workstation is
accessing the hard disk drive:
1.
Check that the control panel connector is firmly attached to the
system board.
2.
Check that the disk power and data cables are correctly connected.
CD-ROM, DVD or CD-RW Drive Does Not Work
1.
Check that a CD (or DVD) is inserted in the drive.
2.
Check that all cables (data, power and audio) have been properly
connected both to the drive and to the system board.
3.
Verify that the drive has been detected in the
Setup
program,
accessed by pressing
F2
at startup). You should see a drive declared in
the
IDE Secondary Master
or
IDE Secondary Slave
field.
4.
If you intend to boot on CD-ROM, place
CD-ROM
before
HDD
in
Setup
(refer to the
Boot Device Priority
submenu in the Boot menu group of
the HP
Setup
program).
CD-ROM, DVD or CD-RW Drive is Idle
If the drive does not appear to be working, try accessing the disk by
clicking on the drive icon or drive letter assigned to the drive by your
operating system.
DVD Drive Doesn’t Play DVD Video
1.
Check that the DVD disk you are trying to play and your DVD drive
have the same regional code setting.
NOTE
Your DVD drive’s regional code setting is set by the first DVD disk
you insert in the drive.
2.
Ensure you have a software MPEG decoder installed on your system.