HP Workstation x2000 hp workstation x2000 - Technical Reference and Troublesho - Page 235

Running e-DiagTools from a CD-ROM

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NOTE NOTE Troubleshooting Your x2000 Workstation Troubleshooting with HP e-DiagTools made automatically and are restored to the original values when you exit e-DiagTools. You cannot move from one option to another. Once you have selected an option, you have to exit, reboot your system and run e-DiagTools. Running e-DiagTools from a CD-ROM Only the Utility Partition version of e-DiagTools supports the full range of e-features. When you run e-DiagTools from a CD-ROM you will not be able to send the Support Ticket via e-mail or to update the BIOS. Prerequisites Before you run e-DiagTools from a CD-ROM, ensure that the following are correctly configured in the computer's BIOS Setup program: • No operating system is specified, which means that: - if the Main or Advanced menu has an item Plug and Play OS, set it to No - if the Main or Advanced menu has an item to select the operating system, set it to Other. • All Hardware Protection items in the Security menu are set to Enabled or Unlocked. • If you are running e-DiagTools from a CD-ROM, the option to start from the CD-ROM is enabled and the CD-ROM is configured to be the first device to boot from. Alternatively, you can set the boot device priority by pressing F8 when the logo screen is displayed after restarting your computer. After running e-DiagTools, restore the original Setup values. Chapter 7 235

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Troubleshooting Your x2000 Workstation
Troubleshooting with HP e-DiagTools
Chapter 7
235
made automatically and are restored to the original values when you
exit e-DiagTools.
NOTE
You cannot move from one option to another. Once you have selected an
option, you have to exit, reboot your system and run e-DiagTools.
Running e-DiagTools from a CD-ROM
NOTE
Only the Utility Partition version of e-DiagTools supports the full range
of e-features. When you run e-DiagTools from a CD-ROM you will not be
able to send the Support Ticket via e-mail or to update the BIOS.
Prerequisites
Before you run e-DiagTools from a CD-ROM, ensure that the following
are correctly configured in the computer’s BIOS Setup program:
•
No operating system is specified, which means that:
— if the
Main
or
Advanced
menu has an item
Plug and Play OS
, set
it to
No
—
if the
Main
or
Advanced
menu has an item to select the operating
system, set it to
Other
.
•
All
Hardware Protection
items in the
Security
menu are set to
Enabled
or
Unlocked
.
•
If you are running e-DiagTools from a CD-ROM, the option to start
from the CD-ROM is enabled and the CD-ROM is configured to be the
first device to boot from.
Alternatively, you can set the boot device priority by pressing
F8
when
the logo screen is displayed after restarting your computer.
After running e-DiagTools, restore the original Setup values.