HP Visualize J5000 hp Visualize J5000, J7000 workstations owner's guide (a4978 - Page 172

Table 9-6, Problems Using the DDS Tape Drive, Table 9-7, Problems Using the Floppy Disk Drive

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Table 9-6 Table 9-7 Troubleshooting Common Problems and Solutions Problems Using the DDS Tape Drive Problem Solution The DDS drive does not respond to commands. Re-enter the commands and make sure you have typed them correctly. Make sure you specified the correct device file name for commands that require a device file name. Make sure the write-protect tab is set to write if you are trying to copy data to a data cassette. Make sure the system can communicate with the drive as described in "Checking the SCSI IDs" in the SCSI chapter. Follow the instructions in the section "Running System Verification Tests" later in this chapter to verify that the CD-ROM drive is functioning properly. If problems persist, contact your system administrator or call your designated service representative. Problems Using the Floppy Disk Drive Problem The floppy drive does not respond to commands. Solution Re-enter the commands and make sure you have typed them correctly. Make sure you specified the appropriate device file for commands that require a device file name. Make sure the write-protect tab is set to write if you are trying to copy data to a floppy diskette. Follow the instructions in the section "Running System Verification Tests" later in this chapter to verify that the floppy drive is functioning properly. 172 Chapter 9

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172
Chapter 9
Troubleshooting
Common Problems and Solutions
Table 9-6
Problems Using the DDS Tape Drive
Problem
Solution
The DDS drive does not
respond to commands.
Re-enter the commands and make sure you have
typed them correctly.
Make sure you specified the correct device file
name for commands that require a device file
name.
Make sure the write-protect tab is set to write if
you are trying to copy data to a data cassette.
Make sure the system can communicate with the
drive as described in “Checking the SCSI IDs” in
the SCSI chapter.
Follow the instructions in the section “Running
System Verification Tests” later in this chapter to
verify that the CD-ROM drive is functioning
properly.
If problems persist, contact your system administrator or call your designated
service representative.
Table 9-7
Problems Using the Floppy Disk Drive
Problem
Solution
The floppy drive does not
respond to commands.
Re-enter the commands and make sure you have
typed them correctly.
Make sure you specified the appropriate device
file for commands that require a device file
name.
Make sure the write-protect tab is set to write if
you are trying to copy data to a floppy diskette.
Follow the instructions in the section “Running
System Verification Tests” later in this chapter
to verify that the floppy drive is functioning
properly.