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eMachines T6528 NG3 Hardware Reference - Page 192

To check the dialing properties, Start, Control Panel, Printers and, Other Hardware

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www.emachines.com Troubleshooting Help and Support For more information about troubleshooting, click Start, then click Help and Support. Type the keyword dialing in the Search box, then click the arrow. To check the dialing properties: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Phone and Modem Options icon, then click the Dialing Rules tab. 3 Click the location from which you are dialing, then click Edit. 4 Make sure that all settings are correct. ■ Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. Do not connect these devices to the same telephone line as the modem. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem. ■ Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly. Listen to the line using your telephone. Dial a single number (such as 1). When the dial tone stops, listen for line noise. Wiggle the modem cable to see if that makes a difference. Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. ■ Try another telephone line (either a different telephone number in your house or a telephone line at a different location). If you can connect on this line, call your telephone service. ■ Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, call your telephone service. The telephone line may be too noisy. You cannot connect to the Internet ■ The ISP may be having technical difficulties. Contact your ISP for technical support. ■ See if the modem works with a different communications program. The problem may be with just one program. ■ Review the troubleshooting information under "Internet" on page 180. Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your computer has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. 185

Section	Page
Contents	2
Getting Help	8
Thank you for purchasing our computer!	9
Using the eMachines Web site	9
Using Help and Support	10
Searching for a topic	10
Getting help in Media Center	11
Using Online help	11
Contact information	12
Microsoft Certificate of Authenticity	13
Getting to Know Your Computer	14
Front	15
Back	17
Connecting the dial-up modem	18
Connecting to a cable or DSL modem or to a wired Ethernet network	19
Installing a printer, scanner, or other peripheral device	20
Configuring the audio jacks	20
Using Your Computer	22
Working safely	23
Reducing eye strain	23
Setting up your computer desk and chair	23
Setting up your computer and computer accessories	24
Sitting at your computer	24
Avoiding discomfort and injury from repetitive strain	24
Protecting from power source problems	25
Checking the voltage selection	25
Starting your computer	26
Waking up your computer	26
Turning off your computer	26
Restarting (rebooting) your computer	27
Using the keyboard	27
Enhanced keyboard	27
Standard keyboard	28
Keyboard features	28
Using the mouse	29
Adjusting the volume	30
Using WindowsXP	32
Using the Windows desktop	33
Using the Start menu	34
Adding icons to the desktop	35
Identifying window items	35
Working with files and folders	36
Viewing drives	36
Creating folders	37
Copying and moving files and folders	38
Deleting files and folders	38
Searching for files	40
Using the Windows Search utility	40
Browsing for files and folders	41
Working with documents	43
Creating a new document	43
Saving a document	44
Opening a document	44
Printing a document	45
Using shortcuts	46
Using the Internet	48
Learning about the Internet	49
Setting up an Internet account	50
Accessing your Internet account	50
Using the WorldWideWeb	50
Connecting to a Website	51
Downloading files	52
Using e-mail	53
Sending e-mail	53
Checking your e-mail	54
Networking Your Computer	56
Introduction to Networking	57
Using a router	57
Creating an Ethernet network	59
Installing Ethernet cards and drivers	59
Making sure your broadband connection works	59
Naming the computers and the workgroup	59
Configuring the TCP/IP protocol	60
Setting up an Ethernet network	62
Configuring your router	64
Testing your network	64
Sharing resources	65
Sharing drives and printers	65
Using the network	67
Viewing shared drives and folders	67
Mapping a network drive	67
Opening files across the network	68
Copying files across the network	68
Printing files across the network	68
Adding a printer to your network	69
Sending and Receiving Faxes	70
Installing and configuring Fax	71
Installing Fax	71
Configuring Fax	72
Sending a simple fax	74
Setting up your cover page template	75
Faxing from programs	75
Faxing a scanned document	76
Receiving and viewing a fax	76
Canceling a fax	76
Automatically retry sending a fax	76
Automatically canceling a fax	77
Using Drives and Ports	78
Using the memory card reader	79
Memory card types	79
Using a memory card	80
Using the CD or DVD drive	80
Identifying drive types	80
Inserting a CD or DVD	81
Using a second monitor	82
Viewing the display on a television	83
Modifying television settings	85
Using Windows Media Center	86
Manually updating the Media Center Program Guide	87
Using multimedia	88
Adjusting the volume	88
Playing music and movies	90
Playing WAV audio files	90
Playing audio and video files	90
Playing CDs or DVDs	91
Creating audio files and music libraries	94
Creating music files	94
Building a music library	96
Editing track information	97
Creating and editing videos	97
Editing videos	97
Transferring your video to your computer	98
Editing your video	99
Saving your video	99
Creating music CDs and video DVDs	100
Creating a music CD	100
Creating video DVDs	104
Creating and copying data CDs and DVDs	108
Copying a CD or DVD	110
Advanced multimedia software features	112
Recording audio	112
Customizing Your Computer	114
Adjusting the screen and desktop settings	115
Adjusting the color depth	115
Adjusting the screen resolution	116
Changing the colors on your Windows desktop	117
Changing the desktop background	118
Selecting a screen saver	119
Using an extended desktop	120
Changing the mouse settings	121
Changing Power-Saving Settings	122
Changing the power scheme	122
Changing advanced power settings	123
Activating and using Hibernate mode	123
Installing an uninterruptible power supply	125
Protecting Your Computer	126
Hardware security	127
Kensington lock slot	127
Data security	127
About startup and hard drive passwords	127
About Windows XP user accounts	127
Protecting your computer from viruses	128
Using McAfee SecurityCenter	129
Using Windows XP Security Center	132
Security updates	133
Windows Update	133
BigFix	135
Protecting and Recovering Your Files and Software	136
System recovery options	137
Copying driver and application recovery files	137
Creating recovery discs	138
Copying driver and application recovery files to a network	139
Creating discs from recovery files on a network	140
Recovering your system	141
Recovering specific files and software	142
Recovering your system using Microsoft System Restore	143
Recovering your system from the hard drive	144
Maintaining Your Computer	146
Caring for your computer	147
Setting up a maintenance schedule	147
Cleaning your computer	147
Updating Windows	149
BigFix	149
Managing hard drive space	150
Checking hard drive space	150
Using Disk Cleanup	150
Checking the hard drive for errors	151
Defragmenting the hard drive	152
Backing up files	153
Using the Scheduled Task Wizard	154
Moving from your old computer	154
Using the Files and Settings Transfer Wizard	154
Transferring files	155
Transferring Internet settings	156
Installing your old printer or scanner	157
Installing your old programs	158
Preventing static electricity discharge	161
Opening the case	161
Removing the side panel	161
Removing the front bezel	163
Closing the case	164
Replacing the front bezel	164
Replacing the side panel	164
Installing memory	165
Replacing the system battery	166
Adding or replacing a CD or DVD drive	167
Replacing the memory card reader	169
Adding or replacing a hard drive	170
Replacing the rear fan	172
Replacing the power supply	173
Replacing the heat sink	174
Replacing the front I/O panel	175
Adding or replacing an expansion card	178
Replacing the system board	179
Troubleshooting	182
Safety guidelines	183
First steps	183
Troubleshooting	184
Add-in cards	184
Audio	184
Battery	184
CD or DVD drives	184
Computer	185
Diskette drive	185
DVD drives	186
File management	186
Hard drive	187
Internet	187
Keyboard	188
Media Center	189
Memory	191
Memory card reader	191
Modem (dial-up)	191
Monitor	194
Mouse	195
Networks	195
Passwords	196
Power	196
Printer	196
Sound	198
Telephone support	198
Before calling eMachines Customer Care	198
Telephone numbers	199
Self-help	199
Safety, Regulatory, and Legal Information	200
Index	206
A	206
B	206
C	206
D	207
E	207
F	208
G	208
H	208
I	208
J	208
K	208
L	209
M	209
N	209
O	210
P	210
R	210
S	210
T	211
U	211
V	211
W	212

Match case Limit results 1 per page

Troubleshooting

www.emachines.com

185

To check the dialing properties:

Click

Start

, then click

Control Panel

. The

Control Panel

window

opens. If your Control Panel is in Category View, click

Printers and

Other Hardware

Click/Double-click the

Phone and Modem Options

icon, then click

the

Dialing Rules

tab.

Click the location from which you are dialing, then click

Edit

Make sure that all settings are correct.

Help and Support

For more information about

troubleshooting, click

Start,

then click

Help and Support

. Type the keyword

dialing

in the Search box, then click the

arrow.

■

Disconnect any answering machine, fax machine, or printer that is on the

same line as the modem. Do not connect these devices to the same

telephone line as the modem.

■

Make sure that you are not using a digital, rollover, or PBX line. These lines

do not work with your modem.

■

Check for line noise (scratchy, crackling, or popping sounds). Line noise is

a common problem that can cause the modem to connect at a slower rate,

abort downloads, or even disconnect. The faster the modem, the less line

noise it can tolerate and still work correctly.

Listen to the line using your telephone. Dial a single number (such as 1).

When the dial tone stops, listen for line noise. Wiggle the modem cable

to see if that makes a difference. Make sure that the connectors are free

from corrosion and all screws in the wall or telephone wall jack are secure.

You can also call your telephone service and have the telephone line

checked for noise or low line levels.

■

Try another telephone line (either a different telephone number in your

house or a telephone line at a different location). If you can connect on

this line, call your telephone service.

■

Try connecting with the modem at a lower connection speed. If reducing

the connect speed lets you connect, call your telephone service. The

telephone line may be too noisy.

You cannot connect to the Internet

■

The ISP may be having technical difficulties. Contact your ISP for technical

support.

■

See if the modem works with a different communications program. The

problem may be with just one program.

■

Review the troubleshooting information under

“Internet” on page 180

Your 56K modem does not connect at 56K

Current FCC regulations restrict actual data transfer rates over public telephone

lines to 53K. Other factors, such as line noise, telephone service provider

equipment, or ISP limitations, may lower the speed even further.

If your computer has a v.90 modem, the speed at which you can upload (send)

data is limited to 33.6K. If your computer has a v.92 modem, the speed at which

you can upload data is limited to 48K. Your ISP may not support 48K uploads.