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Samsung SM-J700P User Guide - Page 228

Factory Data Reset, Settings, Backup and reset, Reset device

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Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected. Note: When you sign in to a Google Account on your device, Factory Reset Protection is activated. This protects your device in the event it is lost or stolen. For more information, see Factory Reset Protection. If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned on, you must enter the user name and password for a registered Google Account to regain access to the device. You will not be able to access the device without the correct credentials. Warning: If you reset your Google Account password, you must wait 72 hours after changing your password to perform a factory data reset on your device. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2. Log in to your Google Account and confirm your user name and password. To reset your device: 1. From home, tap Apps > Settings . 2. Tap Backup and reset > Factory data reset. 3. Tap Reset device and follow the prompts to perform the reset. 4. When the device restarts, follow the prompts to set up your device. Personal Settings 218

Section	Page
Samsung Galaxy J7 J700P User Manual	1
Table of Contents	2
Introduction	12
About the User Guide	12
Get Support from My Account	12
Set Up Your Phone	14
Parts and Functions	14
Battery Use	16
Install the Battery	16
Charge the Battery	18
SD Card	19
Insert an SD Card	19
Unmount an SD Card	21
Remove an SD Card	21
Format an SD Card	22
Turn Your Phone On and Off	22
Use the Touchscreen	23
Activation and Service	27
Complete the Setup Screens	28
Basic Operations	30
Basics	30
Home Screen and Applications (Apps) List	30
Phone Settings Menu	30
Portrait and Landscape Screen Orientation	31
Capture Screenshots	32
Applications	32
Launch Applications	32
Apps List	33
Phone Number	35
Airplane Mode	36
Enter Text	36
Samsung Keyboard	37
Google Voice Typing	38
Tips for Editing Text	39
Google Account	39
Create a Google Account	40
Sign In to Your Google Account	41
Factory Reset Protection	42
Google Play Store	42
Find and Install an App	43
Request a Refund for a Paid App	44
Update an App	44
Uninstall an App	45
Get Help with Google Play	46
Lock and Unlock Your Screen	47
Update Your Phone	47
Update Your Phone Software	47
Update Your Profile	50
Update Your PRL	51
Your Phone's Home Screen	52
Home Screen Basics	52
Home Screen Layout	52
Extended Home Screens	53
Status Bar and Notification Panel	54
Status Bar	54
Notification Panel	57
Customize the Home Screen	59
Change the Wallpaper	59
Add Shortcuts to the Home Screen	60
Add Widgets to the Home Screen	61
Add Folders to the Home Screen	61
Phone Calls and Voicemail	64
Place and Answer Calls	64
Call Using the Phone Dialer	64
Call Emergency Numbers	65
Answer Phone Calls	66
In-Call Screen Layout and Operations	69
Place a Call from Contacts	70
Call from Call Log	71
Voicemail	72
Voicemail Setup	72
Visual Voicemail Setup	73
Review Visual Voicemail	74
Listen to Multiple Voicemail Messages	75
Visual Voicemail Options	76
Configure Visual Voicemail Settings	76
Optional Calling Services	78
Caller ID Blocking	78
Call Waiting	78
Conference Calling	79
Call Forwarding	81
Call Settings	81
Contacts	84
Add a Contact	84
View Contacts	86
Contacts Screen Layout	87
Edit a Contact	88
Delete a Contact	89
Favorites	89
Groups	90
Share a Contact	91
Profile Sharing	93
Import Contacts	94
Back Up Contacts	95
Messaging	96
Text and Multimedia Messaging	96
Send a Text Message	96
Send a Multimedia Message (MMS)	97
Use Enhanced Messaging	99
Save and Resume a Draft Message	102
New Messages Notification	102
Manage Message Conversations	102
Gmail	104
Create and Send a Gmail Message	104
Check Received Gmail Messages	105
Use Gmail Labels	107
Archive Gmail Threads	107
Mute Gmail Threads	108
Delete Gmail Threads	108
Search Gmail Messages	108
Report Spam or Phishing Gmail	108
Add Another Google (Gmail) Account	109
Switching between Gmail Accounts	109
Gmail Settings	110
Email	111
Set Up an Email Account	111
Add an Email Account	112
Add an Exchange ActiveSync Account	113
Create and Send an Email Message	114
Open Email Messages	115
Delete an Email Account	116
Manage Your Email Inbox	117
Exchange ActiveSync Email Features	118
Internet and Social Networking	120
Browser	120
Use the Browser	120
Add a Bookmark	121
View Browser History	122
Open New Browser Tabs	123
Chrome Browser	123
Facebook	124
Install the Facebook App on Your Phone	124
Use Facebook	125
Hangouts	125
Instagram	127
Messenger	127
Connectivity	128
Transfer Files between Your Phone and a Computer	128
Wi-Fi	129
Turn Wi-Fi On and Connect to a Wireless Network	129
Wi-Fi Settings	130
Disconnect Wi-Fi	131
Wi-Fi Direct	131
Hotspot	132
Bluetooth	133
Bluetooth Information	133
Enable the Bluetooth Feature	134
Pair Bluetooth Devices	134
Connect to a Paired Bluetooth Device	135
Send Information Using Bluetooth	136
Receive Information via Bluetooth	137
Tethering	138
Camera and Video	140
Camera Overview	140
Take Pictures and Record Videos	141
Take a Picture	141
Record Videos	142
View Pictures and Videos Using Gallery	142
Edit Pictures	144
Share Pictures and Videos	146
Send Pictures or Videos by Email	146
Send a Picture or Video by Multimedia Message	147
Send Pictures or Videos Using Bluetooth	147
Share Pictures or Videos via Additional Apps or Social Media	148
Share Videos on YouTube	149
Camera Options	150
Switch Cameras	150
Set Camera Functions	150
Productivity	152
1Weather	152
Amazon	152
Amazon Photos	152
Calculator	152
Calendar	153
Add an Event to the Calendar	153
View Calendar Events	155
Sync Calendars	155
Synchronize an Exchange ActiveSync Calendar	156
Call Watch	156
Clock	157
Additional Clock Features	157
Set Alarms	158
Drive	159
Gadget Guardian	159
Google Search	159
Memo	160
My Files	160
Google Maps	161
Voice Recorder	162
Entertainment and Activities	166
Amazon Kindle	166
Amazon Music	166
Galaxy Apps	166
Google Play Music App	166
Play Music with Google Play	166
Google Play Music Screen Layout	167
Create Playlists in Google Play Music	169
NextRadio	170
Samsung Milk Music	170
YouTube	170
View YouTube Videos	170
Post a Video to YouTube	170
Connections Settings	173
Basic Settings	173
Wi-Fi Settings Menu	175
Bluetooth Settings	177
Airplane Mode	179
Hotspot and Tethering Settings	179
Hotspot Settings	179
Tethering Settings	181
Data Usage Settings	181
NFC and Payment Settings	183
More Connection Settings	183
Nearby Device Scanning	184
Printing	185
Virtual Private Networks (VPN)	186
Device Settings	191
Smart Manager	191
Applications Settings	192
Application Manager	192
Default Applications	193
Calendar Settings	194
Camera Settings	195
Contacts Settings	195
Email Settings	196
Internet Settings	198
Messages Settings	199
Phone Settings	201
Weather Settings	203
Google Settings	204
Sounds and Vibration Settings	205
Display Settings	207
Advanced Features	209
Personal Settings	210
Wallpaper	210
Themes	210
Home Screen Settings	211
Lock Screen and Security Settings	212
Lock Screen and Security Overview	212
Screen Lock	213
Disable the Screen Lock	215
Secure Lock Settings	215
Device Security	216
Privacy and Safety	217
Location	218
App Permissions	219
Report Diagnostic Info	219
Send SOS Message	220
Easy Mode	220
Accessibility Settings	221
Vision Accessibility Settings	222
Hearing Accessibility Settings	223
Dexterity and Interaction Settings	224
Configure Other Accessibility Settings	224
Accounts	225
Backup and Reset	226
System Settings	229
Language and Input Settings	229
Battery Settings	231
Power Saving Mode	231
Ultra Power Saving Mode	232
Additional Battery Features	232
Storage Settings	232
Accessories Settings	233
Date and Time Settings	234
Activate This Device	235
System Update	236
About Device	236
For Assistance	240
Troubleshooting	240
Virgin Mobile Account Information and Help	241
Manage Your Account	241
Top-Up Your Account	242
Copyright Information	242
Intellectual Property	242
Disclaimer of Warranties; Exclusion of Liability	243
Samsung KNOX	243
Samsung Electronics America (SEA), Inc.	243
Do you have questions about your Samsung Mobile Device?	244
Legal Information	244

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Personal Settings

218

Factory Data Reset

You can reset your device to factory defaults, erasing all data from your device.

This action permanently erases ALL data from the device, including Google or other account settings,

system and application data and settings, downloaded applications, as well as your music, photos,

videos, and other files. Any data stored on an external SD card is not affected.

Note

: When you sign in to a Google Account on your device, Factory Reset Protection is activated. This

protects your device in the event it is lost or stolen. For more information, see

Factory Reset Protection

If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature turned

on, you must enter the user name and password for a registered Google Account to regain access to the

device. You will not be able to access the device without the correct credentials.

Warning

: If you reset your Google Account password, you must wait 72 hours after changing your

password to perform a factory data reset on your device.

Before resetting your device:

Verify that the information you want to keep has transferred to your storage area.

To reset your device:

From home, tap

Apps

Settings

Tap

Backup and reset

Factory data reset

Tap

Reset device

and follow the prompts to perform the reset.

When the device restarts, follow the prompts to set up your device.