Samsung SM-J700P User Guide - Page 48

Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, tap Apps > Settings > Accounts > Google. 2. Tap On/Off for each option to allow them to sync automatically.  If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize whenever a change is made. 3. Tap Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync. 2. Tap the sync icon within the Corporate account field to reveal the account's synchronization settings screen. 3. Tap On/Off to manually synchronize the desired parameters (Contacts or Calendar). To back up stored text messages: 1. From home, tap Apps > Messages . 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Tap Forward. 5. Enter your phone number and tap Send. To restore your Google apps following the update: 1. From home, tap Apps > Play Store . 2. Tap Menu > My Apps > All tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. Basic Operations 38