HP OmniBook 500 hp omnibook 500 - Corporate Evaluator's Guide - Page 150
Modem Problems, If the modem seems slow, If the modem doesn’t dial or no dial tone is detected - no modem detect
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Troubleshooting Your Computer Troubleshooting Techniques Modem Problems If the modem seems slow • Check for excess static or noise on the line, which reduces the overall transmission speed. If necessary, contact your telephone company about fixing this type of problem. • If you're dialing internationally, line noise is often a problem that's difficult or impossible to eliminate. • If you have call-waiting, disable it-your telephone company can provide instructions. It can cause symptoms similar to static. • Eliminate extra connections in the line. If possible, connect directly to the wall jack. • Try another telephone line, preferably one normally used for a fax machine or modem. If the modem doesn't dial or no dial tone is detected • Check all cables and connections. • Connect a standard telephone to the phone line and make sure the line is working. • Make sure someone else isn't using the same phone line. • Try another telephone line, preferably one normally used for a fax machine or modem. • If you're in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000). Try disabling the option that waits for a dial tone. If the modem dials incorrectly • Check the telephone number you entered, including any digits required for outside access or long distance. • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000). Check the dialing options-look for duplicate digits for outside access or long distance. • Make sure the number you're calling isn't busy. 150 Corporate Evaluator's Guide