Corporate Evaluator’s Guide
9
Serial, Parallel, and USB Problems
.....................................................................
159
Startup Problems
.................................................................................................
160
Testing the Hardware
................................................................................................
162
To run the e-DiagTools diagnostic test
................................................................
162
Recovering and Reinstalling Software
......................................................................
164
To recover the factory installation of your hard disk
...........................................
164
To create a Support Utility disk
...........................................................................
165
To create a boot disk
............................................................................................
166
To replace a damaged Recovery CD
...................................................................
166
To update the BIOS
.............................................................................................
166
Support and Service
......................................................................................................
169
Getting Assistance for Your Computer
.....................................................................
170
To get help from the web
.....................................................................................
170
To contact the HP Customer Care Center
............................................................
170
To receive repair service
......................................................................................
173
To prepare your computer for shipment
..............................................................
173
Hewlett-Packard Limited Warranty Statement
..........................................................
174
Specifications and Regulatory Information
................................................................
177
Hardware Specifications
............................................................................................
178
Modem Reference Information
.................................................................................
181
Modem Reference (3Com)
..................................................................................
181
Safety Information
.....................................................................................................
186
Power Cords
........................................................................................................
186
Ergonomics
..........................................................................................................
187
Battery Safety
......................................................................................................
187
Laser Safety
.........................................................................................................
188
Regulatory Information
.............................................................................................
189
U.S.A
. ..................................................................................................................
189
Canada
.................................................................................................................
190
European Union
...................................................................................................
190
Japan
....................................................................................................................
191
International
.........................................................................................................
191
Index
...............................................................................................................................
195