HP OmniBook 500 hp omnibook 500 - Corporate Evaluator's Guide - Page 159
Serial, Parallel, and USB Problems, If a serial mouse doesn’t work
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Troubleshooting Your Computer Troubleshooting Techniques Serial, Parallel, and USB Problems If a serial mouse doesn't work • Make sure you followed the manufacturer's installation instructions completely and have installed the mouse properly. If not, repeat the procedure. • Make sure the port connection is secure. • Press the blue sleep button to suspend and resume. • Restart the computer: click Start, Shut Down, Restart. • Check mouse settings in Control Panel: click Start, Settings, Control Panel, then double-click Mouse. • Make sure the serial port is enabled in BIOS Setup-see "To run the BIOS Setup utility" on page 86. • Use a mouse that connects to a USB or PS/2 port. • Check the port settings in Control Panel: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager, then double-click Ports (COM & LPT). If a serial modem doesn't work properly • See "Modem Problems" on page 150. • Make sure the port connection is secure. • Use the Modem Troubleshooter in Windows Help. • Check the modem settings in Control Panel: click Start, Settings, Control Panel, then double-click Modems (Windows 98) or Phone and Modem Options (Windows 2000). • Make sure the serial port is enabled in BIOS Setup-see "To run the BIOS Setup utility" on page 86. • Disable the internal modem: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager. 3. Double-click Modem to list the current modem devices. 4. Double-click the internal modem, then select the option to disable the modem. Corporate Evaluator's Guide 159