Kyocera KM-5530 KM/Ri 4530/5530 Operation Guide Rev 5F - Page 238

Section 9 TROUBLESHOOTING Trouble Checkpoint Black lines appear on copies when you feed originals from the Document Processor (but they do not exist on the originals themselves). Is the slit glass dirty? Procedure Perform the cleaning operation on the slit glass, or make the lines less apparent by turning black-line correction ON. Reference page 7-44 10-1 A white band (unprinted area) appears on copies parallel to their direction of ejection. Are you using paper which has already been copied onto or was used previously? Make sure that the paper being used is appropriate to the specifications for this copier. Since there is a great difference in the quality of paper that has already been copied onto or was used previously, there is a greater possibility of problems developing when copying with such paper. When you absolutely MUST copy onto used paper, it is recommended that you make test copies or take other precautions to ensure there is no trouble with the finished copies BEFORE continuing with the copy procedure. In addition, in order to minimize the potential for white, unprinted bands being generated, you should select a "custom" paper type and turn the "Paper type (for used paper)" setting for that custom paper type ON. 7-26 Are you using high-resistance paper (paper with a high-resistance surface such as that used for both color and monochrome copying)? Make sure that the paper being used is appropriate to the specifications for this copier. In addition, in order to minimize the potential for white, unprinted bands being generated, you should select a "custom" paper type and turn the "Paper type (for high-resistance paper)" setting for that custom paper type ON. 7-27 The copy image is skewed. Were the originals set correctly? When setting originals on the platen, align 3-7 them securely with appropriate original size indicators. When setting originals in the Document 3-6 Processor, align the original insert guides securely according to the size the originals. Paper jams occur often. Is the copy paper loaded properly in the Load the paper properly. 3-1 drawer[cassette]? Is the copy paper curled, folded over or Replace the copy paper with new paper. 3-1 wrinkled? Is there any jammed paper or loose scraps Carry out the appropriate procedure to 9-6 of paper remaining inside the copier? remove the paper. 9-20