Canon XF605 Instruction Manual - Page 213

List of Messages

Page 213 highlights

Troubleshooting List of Messages Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical order. Note that for some messages, an indication of the card involved ([SD Card A], [SD Card B] or [SD Card]) may appear above the message itself. 60 minutes have elapsed. Audio (WAV) recording will stop. - Recording of the audio file will stop after 60 minutes but video recording will continue unaffected. Accessing Do not remove - You opened the card compartment cover while the camera was recording on the card. Be sure to stop the recording before removing the card. An error has occurred Turn the camera off, then on again - An error has occurred. Turn off the camera. If the error persists, when the error message appears, turn off the camera while you press and hold the MENU button. All the camera's settings will be reset except for the hour meter. Turn on the camera again. Battery communication error. Does this battery display the Canon logo? - You attached a battery pack that is not recommended by Canon for use with this camera. - If you are using a battery pack recommended by Canon for use with this camera, there may be a problem with the battery pack or camera. Consult a Canon Service Center. Buffer overflow. Recording was stopped. - Recording was stopped because the card's write speed was too slow. Use a recommended card (A 31). - Save your recordings and initialize the card (A 32). Cannot play back - The XF-AVC clip's file control information is corrupted or there was a decoder error. Turn the camera off and then on again. If this does not solve the problem, consult a Canon Service Center. * Corrupted file control information cannot be recovered. Cards or XF-AVC clips with corrupted file control information cannot be read by the software (Canon XF Utility or plugins for NLE applications). - Playback was stopped because the card's read speed was too slow. Use a recommended card for recording/playback (A 31). Cannot switch SD card slots - The SLOT SELECT button was pressed while the camera is recording. Wait until recording is finished to change the selected card slot. Check the memory card - Cannot access the card. If the card is correctly inserted, remove it. Check it has no defects or other problems and then reinsert it. - A card error occurred and recording/playback is not possible. Try removing and reinserting the card or replace it. - You inserted a MultiMedia Card (MMC) into the camera. Use a recommended SD card (A 31). - If after the message disappears, or appears in red, perform the following: Turn off the camera and remove and reinsert the card. If or turns back to green you can resume recording/playback. If the problem persists, save your recordings and initialize the card (A 32). Cover is open - The card compartment cover was open when the camera was turned on or switched to CAMERA mode. Insert a card and close the card compartment cover. Fan error - The cooling fan may not be working properly. The camera will turn off automatically after a few minutes. Consult a Canon Service Center. File name error - XF-AVC clip numbers or MP4 clip/photo numbers have reached their maximum value. Save your recordings and initialize the card (A 32) or delete all the recordings (A 138). If you change this setting, you will not be able to use the current Look File. - The Look File's adjustments to the image quality cannot be applied because the [Gamma/Color Space], [HLG Color], [Over 100%] settings in the custom picture file are different from those registered with the Look File. Change these settings or register a different Look File. INFRARED switch position changed (ON/OFF). Check the focus. - The focus may change when you turn the infrared mode on or off. Check that the focus is correct. 213

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213
Trouble
s
hooting
Li
s
t of Me
ss
age
s
Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical
order. Note that for some messages, an indication of the card involved ([SD Card A], [SD Card B] or [SD Card])
may appear above the message itself.
60 minute
s
have elap
s
ed.
Audio (WAV) recording will
s
top.
- Recording of the audio file will
s
top after 60 minute
s
but video recording will continue unaffected.
Acce
ss
ing <...>
Do not remove
- You opened the card compartment cover while the camera wa
s
recording on the card. Be
s
ure to
s
top the recording
before removing the card.
An error ha
s
occurred
Turn the camera off, then on again
- An error ha
s
occurred. Turn off the camera. If the error per
s
i
s
t
s
, when the error me
ss
age appear
s
, turn off the camera
while you pre
ss
and hold the MENU button. All the camera’
s
s
etting
s
will be re
s
et except for the hour meter. Turn on
the camera again.
Battery communication error.
Doe
s
thi
s
battery di
s
play the Canon logo?
- You attached a battery pac
k
that i
s
not recommended by Canon for u
s
e with thi
s
camera.
- If you are u
s
ing a battery pac
k
recommended by Canon for u
s
e with thi
s
camera, there may be a problem with the
battery pac
k
or camera. Con
s
ult a Canon
S
ervice Center.
Buffer overflow. Recording wa
s
s
topped.
- Recording wa
s
s
topped becau
s
e the card'
s
write
s
peed wa
s
too
s
low. U
s
e a recommended card (
A
31).
-
S
ave your recording
s
and initialize the card (
A
32).
Cannot play back
- The XF-AVC clip’
s
file control information i
s
corrupted or there wa
s
a decoder error. Turn the camera off and then on
again. If thi
s
doe
s
not
s
olve the problem, con
s
ult a Canon
S
ervice Center.
*
Corrupted file control information cannot be recovered. Card
s
or XF-AVC clip
s
with corrupted file control information
cannot be read by the
s
oftware (Canon XF Utility or plugin
s
for NLE application
s
).
- Playbac
k
wa
s
s
topped becau
s
e the card'
s
read
s
peed wa
s
too
s
low. U
s
e a recommended card for recording/playbac
k
(
A
31).
Cannot
s
witch SD card
s
lot
s
- The
S
LOT
S
ELECT button wa
s
pre
ss
ed while the camera i
s
recording. Wait until recording i
s
fini
s
hed to change the
s
elected card
s
lot.
Check the memory card
- Cannot acce
ss
the card. If the card i
s
correctly in
s
erted, remove it. Chec
k
it ha
s
no defect
s
or other problem
s
and then
rein
s
ert it.
- A card error occurred and recording/playbac
k
i
s
not po
ss
ible. Try removing and rein
s
erting the card or replace it.
- You in
s
erted a MultiMedia Card (MMC) into the camera. U
s
e a recommended
S
D card (
A
31).
- If after the me
ss
age di
s
appear
s
,
or
appear
s
in red, perform the following: Turn off the camera and remove and
rein
s
ert the card. If
or
turn
s
bac
k
to green you can re
s
ume recording/playbac
k
. If the problem per
s
i
s
t
s
,
s
ave
your recording
s
and initialize the card (
A
32).
Cover i
s
open
- The card compartment cover wa
s
open when the camera wa
s
turned on or
s
witched to CAMERA mode. In
s
ert a card
and clo
s
e the card compartment cover.
Fan error
- The cooling fan may not be wor
k
ing properly. The camera will turn off automatically after a few minute
s
. Con
s
ult a
Canon
S
ervice Center.
File name error
- XF-AVC clip number
s
or MP4 clip/photo number
s
have reached their maximum value.
S
ave your recording
s
and
initialize the card (
A
32) or delete all the recording
s
(
A
138).
If you change thi
s
s
etting, you will not be able to u
s
e the current Look File.
- The Loo
k
File’
s
adju
s
tment
s
to the image quality cannot be applied becau
s
e the [Gamma/Color
S
pace], [HLG Color],
[Over 100%]
s
etting
s
in the cu
s
tom picture file are different from tho
s
e regi
s
tered with the Loo
k
File. Change the
s
e
s
etting
s
or regi
s
ter a different Loo
k
File.
INFRARED
s
witch po
s
ition changed (ON/OFF). Check the focu
s
.
- The focu
s
may change when you turn the infrared mode on or off. Chec
k
that the focu
s
i
s
correct.