Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 22

Dell Technical Support., Repeat the PSA

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Error number (PSA and ePSA) Error message PSA 1000-0123 Memory - integrity test failed ePSA 2000-0123 PSA NA ePSA 2000-0124 System Log - , Description Steps An error occurred during the 1 tests that may involve the system board or memory of the system. However, the system 2 has self repaired. Turn off the system and reseat the memory modules. Repeat the PSA diagnostics. This is information in the system 1 log to show time and messages related to system events. 2 Clear the system log. Repeat the PSA diagnostics. PSA NA ePSA 2000-0125 Event Log The IPMI system event log is full 1 for various reasons or logging has stopped because too many 2 ECC errors have occurred. Clear the IPMI system event log. Repeat the PSA diagnostics. PSA NA ePSA 2000-0126 Event Log The event log(s) must be cleared 1 before testing can continue. 2 Clear the system event log. Repeat the PSA diagnostics. PSA NA ePSA 2000-0131 Battery - the battery is not installed An error occurred during the 1 tests that may involve the main system board or battery of the 2 system. 3 4 Turn off the system and reseat the system battery. Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support. PSA NA ePSA 2000-0132 Battery - the battery is reaching An error occurred during the 1 the end of its usable life tests that may involve the main system board or battery of the 2 system. 3 4 Turn off the system and reseat the system battery. Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support. PSA NA ePSA 2000-0133 Battery - the battery cannot supply sufficient power An error occurred during the 1 tests that may involve the main system board or battery of the 2 system. 3 4 Turn off the system and reseat battery. Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support. PSA 2000-0141 ePSA 2000-0141 Hard Drive - no drive detected Your system BIOS is reporting 1 that no Hard Disk Drive is being reported. If a Portable, reseat the hard drive, if a Desktop, reseat both ends of the data 2 cable and reseat the power cable to the drive. Repeat the PSA 3 diagnostics. If a known good 4 hard drive is available, see if the If you don't have a hard disk drive (HDD), this may be an automatic message and requires no action. If you have an HDD, reconnect your HDD to the system board. Update to the latest BIOS. Repeat the PSA diagnostics. 22 Running diagnostics

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Error number (PSA and ePSA)
Error message
Description
Steps
PSA 1000-0123
ePSA 2000-0123
Memory - integrity test failed
An error occurred during the
tests that may involve the
system board or memory of the
system. However, the system
has self repaired.
1
Turn
off
the system and
reseat the memory
modules.
2
Repeat the PSA
diagnostics.
PSA NA
ePSA 2000-0124
System Log - <Timestamp>,
<Log message>
This is information in the system
log to show time and messages
related to system events.
1
Clear the system log.
2
Repeat the PSA
diagnostics.
PSA NA
ePSA 2000-0125
Event Log
The IPMI system event log is full
for various reasons or logging
has stopped because too many
ECC errors have occurred.
1
Clear the IPMI system
event log.
2
Repeat the PSA
diagnostics.
PSA NA
ePSA 2000-0126
Event Log
The event log(s) must be cleared
before testing can continue.
1
Clear the system event log.
2
Repeat the PSA
diagnostics.
PSA NA
ePSA 2000-0131
Battery - the battery is not
installed
An error occurred during the
tests that may involve the main
system board or battery of the
system.
1
Turn
off
the system and
reseat the system battery.
2
Update to the latest BIOS
version.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support.
PSA NA
ePSA 2000-0132
Battery - the battery is reaching
the end of its usable life
An error occurred during the
tests that may involve the main
system board or battery of the
system.
1
Turn
off
the system and
reseat the system battery.
2
Update to the latest BIOS
version.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support.
PSA NA
ePSA 2000-0133
Battery - the battery cannot
supply
sufficient
power
An error occurred during the
tests that may involve the main
system board or battery of the
system.
1
Turn
off
the system and
reseat battery.
2
Update to the latest BIOS
version.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support.
PSA 2000-0141
ePSA 2000-0141
Hard Drive - no drive detected
Your system BIOS is reporting
that no Hard Disk Drive is being
reported. If a Portable, reseat
the hard drive, if a Desktop,
reseat both ends of the data
cable and reseat the power cable
to the drive. Repeat the PSA
diagnostics. If a known good
hard drive is available, see if the
1
If you don't have a hard
disk drive (HDD), this may
be an automatic message
and requires no action.
2
If you have an HDD,
reconnect your HDD to the
system board.
3
Update to the latest BIOS.
4
Repeat the PSA
diagnostics.
22
Running diagnostics