Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 25

Tape Drive - Tape Drive [s] - S/N, Hard Drive - Not Installed

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Error number (PSA and ePSA) Error message Description Steps 3 Repeat the PSA diagnostics. 4 If failure continues, contact Technical Support PSA NA ePSA 2000-0154 Tape Drive - Tape Drive [s] - S/N Check installation of the tape 1 [d], incorrect status = [d] [d] drive, cables and connections. If the error persists, ensure that 2 the drive firmware is current. 3 4 Update to the latest BIOS. Remove and reinstall your tape drive. Repeat the PSA diagnostics. If failure continues, contact Technical Support PSA NA ePSA 2000-0155 Hard Drive - Not Installed This is an error displayed when 1 Update to the latest BIOS HDD is not inserted in the version. notebooks. 2 Remove and reinstall your Hard drive. 3 Repeat the PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA 1000-0212 System board - CMOS, Location An error occurred during the 1 ePSA 2000-0212 (Not used with UEFI BIOS) = (x), Expected = (x), Found = (x) tests that may involve the main system board of the system. 2 3 Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support. PSA 1000-0213 System board - CMOS battery ePSA 2000-0213 (Not used with failure detected UEFI BIOS) An error occurred during the 1 tests involving the CMOS battery (This maintains all the 2 settings in the BIOS when there is no power to the system) On 3 desktop systems this is a easily replaceable watch size battery, 4 some portable systems may have a replaceable battery too. PSA 1000-0221 PSA System board - Interval ePSA 2000-0221 (Not used with UEFI BIOS) timer Channel 0 (mode 0) is not generating interrupts ePSA Timer - Interval timer not functional An error occurred during the 1 tests that may involve the main system board of the system. If a 2 memory error is detected, try 3 memory modules individually. If no 2000-0123 memory error & If 4 diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. PSA 1000-0222 PSA System board - Interval An error occurred during the 1 ePSA 2000-0222 (Not used with UEFI BIOS) timer Channel 0 (mode 0) is not generating interrupts ePSA Timer - Interval timer not tests that may involve the main system board of the system. If a memory error is detected, try 2 functional memory modules individually. If Update to the latest BIOS version. Repeat the PSA diagnostics. Remove and replace your CMOS battery. If failure continues, contact Dell Technical Support Update to the latest BIOS version. Reseat the CMOS battery. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support Update to the latest BIOS version. Repeat the PSA diagnostics Running diagnostics 25

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Error number (PSA and ePSA)
Error message
Description
Steps
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Technical Support
PSA NA
ePSA 2000-0154
Tape Drive - Tape Drive [s] - S/N
[d], incorrect status = [d] [d]
Check installation of the tape
drive, cables and connections. If
the error persists, ensure that
the drive
firmware
is current.
1
Update to the latest BIOS.
2
Remove and reinstall your
tape drive.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Technical Support
PSA NA
ePSA 2000-0155
Hard Drive - Not Installed
This is an error displayed when
HDD is not inserted in the
notebooks.
1
Update to the latest BIOS
version.
2
Remove and reinstall your
Hard drive.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA 1000-0212
ePSA 2000-0212 (Not used with
UEFI BIOS)
System board - CMOS, Location
= (x), Expected = (x), Found =
(x)
An error occurred during the
tests that may involve the main
system board of the system.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support.
PSA 1000-0213
ePSA 2000-0213 (Not used with
UEFI BIOS)
System board - CMOS battery
failure detected
An error occurred during the
tests
involving the CMOS
battery (This maintains all the
settings in the BIOS when there
is no power to the system) On
desktop systems this is a easily
replaceable watch size battery,
some portable systems may have
a replaceable battery too.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
Remove and replace your
CMOS battery.
4
If failure continues, contact
Dell Technical Support
PSA 1000-0221
ePSA 2000-0221 (Not used with
UEFI BIOS)
PSA System board - Interval
timer Channel 0 (mode 0) is not
generating interrupts
ePSA Timer - Interval timer not
functional
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1
Update to the latest BIOS
version.
2
Reseat the CMOS battery.
3
Repeat the PSA
diagnostics
4
If failure continues, contact
Dell Technical Support
PSA 1000-0222
ePSA 2000-0222 (Not used with
UEFI BIOS)
PSA System board - Interval
timer Channel 0 (mode 0) is not
generating interrupts
ePSA Timer - Interval timer not
functional
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics
Running diagnostics
25