Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 32

The Network Ethernet device, Technical Support

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Error number (PSA and ePSA) Error message Description Steps 5 If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0415 Cables - Check the following cables, jumper, connection, or sensors: [s] Normally, the cable involved in 1 the error (LCD LVDS CABLE for example) is indicated in the error 2 message. Reseat the cable connection and inspect the cable and connections for damage. 3 4 5 Update to the latest BIOS version. Turn off your system and reconnect the cable, jumper, or connection indicated in the error message. Replace damaged cables or devices. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0511 Fan - the (s) fan failed to respond correctly The cooling fan is not responding 1 to the diagnostics tool. Please check nothing is obstructing the 2 fan. 3 4 Update to the latest BIOS version. Check your system for any obstructions to the air vents or cooling fan. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0512 Fan - the (s) fan is running faster This could be an issue with the 1 Update to the latest BIOS than expected. system board, temperature version. sensor, or cooling fan. Please 2 Check for any loose check everything is firmly seated. connections, any obstructed air vents, and for any other signs of overheating. 3 Repeat the PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0620 Network - Network [d] {Vendor supplied error} The Network (Ethernet) device 1 may be faulty. Depending on the system, this may be on the 2 motherboard, an adapter, or a daughter card. Errors include Register test failed or 3 Packet loopback test failed. 4 Update to the latest BIOS/ Firmware versions. Check for any loose connections or any bent pins in the connectors. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0621 Network - Network [d] - Driver The Network (Ethernet) device 1 version [x] outdated. Version [x] Firmware may be out of date. or newer required for "[s]" 2 3 Update to the latest BIOS/ Firmware versions. Repeat the PSA diagnostics. If failure continues, contact Technical Support 32 Running diagnostics

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Error number (PSA and ePSA)
Error message
Description
Steps
5
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0415
Cables - Check the following
cables, jumper, connection, or
sensors: [s]
Normally, the cable involved in
the error (LCD LVDS CABLE for
example) is indicated in the error
message. Reseat the cable
connection and inspect the cable
and connections for damage.
1
Update to the latest BIOS
version.
2
Turn
off
your system and
reconnect the cable,
jumper, or connection
indicated in the error
message.
3
Replace damaged cables or
devices.
4
Repeat the PSA
diagnostics.
5
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0511
Fan - the (s) fan failed to
respond correctly
The cooling fan is not responding
to the diagnostics tool. Please
check nothing is obstructing the
fan.
1
Update to the latest BIOS
version.
2
Check your system for any
obstructions to the air
vents or cooling fan.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0512
Fan - the (s) fan is running faster
than expected.
This could be an issue with the
system board, temperature
sensor, or cooling fan. Please
check everything is
firmly
seated.
1
Update to the latest BIOS
version.
2
Check for any loose
connections, any
obstructed air vents, and
for any other signs of
overheating.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0620
Network - Network [d] -
{Vendor supplied error}
The Network (Ethernet) device
may be faulty. Depending on the
system, this may be on the
motherboard, an adapter, or a
daughter card. Errors include
Register test failed
or
Packet loopback test
failed
.
1
Update to the latest BIOS/
Firmware versions.
2
Check for any loose
connections or any bent
pins in the connectors.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0621
Network - Network [d] - Driver
version [x] outdated. Version [x]
or newer required for "[s]"
The Network (Ethernet) device
Firmware may be out of date.
1
Update to the latest BIOS/
Firmware versions.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Technical Support
32
Running diagnostics