Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 56

PERC battery failure message is displayed in ESM log, Creating non-raid disks for storage purpose

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1 Download the BIOS update package at: Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Browse to the location where you downloaded the file and double-click the new file. 4 Read over the release information presented in the dialog window. 5 Download and install any prerequisites identified in the dialog box before proceeding. 6 Click the Install button. 7 Follow the remaining prompts to perform the update. Method 2: Linux update package: 1 Download the BIOS update package at: Dell.com/support. 2 When the File Download window appears, click Save to save the file to your hard drive. 3 Read over the release information presented by executing the "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN--version" command from the shell. 4 Download and install any prerequisites identified in the above step before proceeding. 5 Run the update by executing "./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN" from the shell. 6 Follow the remaining prompts to perform the update. PERC battery failure message is displayed in ESM log About this task If the PERC battery is displayed as failed in the ESM log, and there is no hardware failure, perform the following steps: Steps 1 Turn of the system, and remove the power cable (s) from the system. 2 Let the system sit for 30 seconds to allow any remaining flea power to drain. 3 Boot to the operating system, and clear logs. 4 Update the iDRAC firmware to the latest version. NOTE: If the issue persists, Dell recommends that you replace PERC and the PERC battery. For more information about troubleshooting the PERC battery, see Additional Information for troubleshooting memory or battery errors on the PERC controller section. Creating non-raid disks for storage purpose About this task By default, all the disks are in RAID capable unconfigured state. The user can convert the RAID capable disks to non-RAID disks using either the BIOS configuration utility or the UEFI/HII RAID configuration utility. To create a non-RAID disk, perform the following steps in the BIOS Configuration Utility ( ): Steps 1 On the Virtual Disk Mgmnt screen, use the arrow keys to highlight the PERC 9 adapter or Disk Group #. 2 Press . The list of available action is displayed. 3 Click Convert to Non-RAID. The Convert RAID Capable Disks to Non-RAID window is displayed. 4 Press the down-arrow key to highlight an available physical disk. 5 Press the spacebar to select the disk. An X is displayed beside the selected physical disk(s). 56 Troubleshooting hardware issues

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1
Download the BIOS update package at:
Dell.com/support
.
2
When the File Download window appears, click
Save
to save the
file
to your hard drive.
3
Browse to the location where you downloaded the
file
and double-click the new
file.
4
Read over the release information presented in the dialog window.
5
Download and install any prerequisites
identified
in the dialog box before proceeding.
6
Click the Install button.
7
Follow the remaining prompts to perform the update.
Method 2:
Linux update package:
1
Download the BIOS update package at:
Dell.com/support
.
2
When the File Download window appears, click
Save
to save the
file
to your hard drive.
3
Read over the release information presented by executing the ".
/SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN--version
"
command from the shell.
4
Download and install any prerequisites
identified
in the above step before proceeding.
5
Run the update by executing "
./SAS-RAID_Firmware_XXXXX_LN_XXXXX.BIN
" from the shell.
6
Follow the remaining prompts to perform the update.
PERC battery failure message is displayed in ESM log
About this task
If the PERC battery is displayed as failed in the ESM log, and there is no hardware failure, perform the following steps:
Steps
1
Turn of the system, and remove the power cable (s) from the system.
2
Let the system sit for 30 seconds to allow any remaining
flea
power to drain.
3
Boot to the operating system, and clear logs.
4
Update the iDRAC
firmware
to the latest version.
NOTE:
If the issue persists, Dell recommends that you replace PERC and the PERC battery.
For more information about troubleshooting the PERC battery, see
Additional Information for troubleshooting memory or battery errors
on the PERC controller section
.
Creating non-raid disks for storage purpose
About this task
By default, all the disks are in RAID capable
unconfigured
state. The user can convert the RAID capable disks to non-RAID disks using either
the BIOS
configuration
utility or the UEFI/HII RAID
configuration
utility.
To create a non-RAID disk, perform the following steps in the
BIOS
Configuration
Utility
(<Ctrl> <R>):
Steps
1
On the
Virtual Disk Mgmnt
screen, use the arrow keys to highlight the PERC 9 adapter or
Disk Group #
.
2
Press <F2>.
The list of available action is displayed.
3
Click
Convert to Non-RAID
.
The
Convert RAID Capable Disks to Non-RAID
window is displayed.
4
Press the down-arrow key to highlight an available physical disk.
5
Press the spacebar to select the disk.
An
X
is displayed beside the selected physical disk(s).
56
Troubleshooting hardware issues