Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 35

Diagnostics - Fatal: The module, USB Device Diagnostics - Invalid

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Error number (PSA and ePSA) PSA NA ePSA 2000-8011 Error message Description Steps USB Device Diagnostics - Invalid The attached USB device is 1 status returned from the device returning an invalid status to the BIOS. 2 3 Reseat the USB Device. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8012 Diagnostics - Invalid parameter An unexpected parameter was 1 Update to the latest BIOS passed to the device. Unknown passed to a device under test. version. test [d] selected 2 Repeat the PSA diagnostics. 3 If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8013 Diagnostics - LCD [s] doesn't support test commands Update the BIOS to the most current version and the issue should resolve. 1 Update to the latest BIOS version. 2 Repeat the PSA diagnostics. 3 If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8014 Diagnostics - ADDF module ([s]) The diagnostics program has run 1 device ([s]) failed with error an external module, which has code [x], number [x]. No EPSA reported an unusual error. 2 beep code mapped! 3 Update to the latest BIOS. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8016 Diagnostics - Battery - unable to The motherboard BIOS revision 1 retrieve battery health may not be current. 2 3 4 Reseat the Battery Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8017 BIOS - Battery - BIOS has no support for battery health This optional feature may not be 1 supported. 2 3 Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8018 Diagnostics - Fatal: The module The system may be unstable. reported multiple test results!! 1 Update to the latest BIOS version. 2 Repeat the PSA diagnostics. 3 If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8019 Diagnostics - Unable to log to NVRAM The system may be unstable. 1 Update to the latest BIOS version. 2 Repeat the PSA diagnostics. 3 If failure continues, contact Dell Technical Support Running diagnostics 35

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Error number (PSA and ePSA)
Error message
Description
Steps
PSA NA
ePSA 2000-8011
USB Device Diagnostics - Invalid
status returned from the device
The attached USB device is
returning an invalid status to the
BIOS.
1
Reseat the USB Device.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8012
Diagnostics - Invalid parameter
passed to the device. Unknown
test [d] selected
An unexpected parameter was
passed to a device under test.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8013
Diagnostics - LCD [s] doesn't
support test commands
Update the BIOS to the most
current version and the issue
should resolve.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8014
Diagnostics - ADDF module ([s])
device ([s]) failed with error
code [x], number [x]. No EPSA
beep code mapped!
The diagnostics program has run
an external module, which has
reported an unusual error.
1
Update to the latest BIOS.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8016
Diagnostics - Battery - unable to
retrieve battery health
The motherboard BIOS revision
may not be current.
1
Reseat the Battery
2
Update to the latest BIOS
version.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8017
BIOS - Battery - BIOS has no
support for battery health
This optional feature may not be
supported.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8018
Diagnostics - Fatal: The module
reported multiple test results!!
The system may be unstable.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8019
Diagnostics - Unable to log to
NVRAM
The system may be unstable.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
Running diagnostics
35