Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 27

board, Daughter Card

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Error number (PSA and ePSA) Error message Description Steps 2000-0123 memory error & If 3 diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. If failure continues, contact Dell Technical Support PSA 1000-0234 PSA System board - timeout ePSA 2000-0234 (Not used with UEFI BIOS) waiting for RTC update flag to set ePSA System board - HPET incorrect time period. An error occurred during the 1 tests that may involve the main system board of the system. If a 2 memory error is detected, try memory modules individually. If 3 no 2000-0123 memory error & If diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. Update to the latest version. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support PSA 1000-0235 ePSA NA System board - PM timer 1 had wrong time period. An error occurred during the 1 tests that may involve the main system board of the system. If a 2 memory error is detected, try memory modules individually. If 3 no 2000-0123 memory error & If diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. Update to the latest BIOS version. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support PSA 1000-0241 BIOS - A20 gate not enabled ePSA 2000-0241 (Not used with UEFI BIOS) An error occurred during the 1 tests that may involve the main system board of the system. If a 2 memory error is detected, try memory modules individually. If 3 no 2000-0123 memory error & If diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA 1000-0242 PSA System board - no interrupt An error occurred during the 1 ePSA 2000-0242 (Not used with UEFI BIOS) detected for IRQ. ePSA- System board - Interrupt controller - IRQ (d) - %s not tests that may involve the main system board of the system. If a memory error is detected, try 2 detected memory modules individually. If 3 no 2000-0123 memory error & If diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. Update to the latest BIOS version. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0243 System board - USB device, IO board, Daughter Card An error occurred during the 1 tests that may involve the USB controller or ports of the main 2 system board of the system. Disconnect any USB devices and run the diagnostic again. Test Update to the latest BIOS version. Repeat the PSA diagnostics Running diagnostics 27

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Error number (PSA and ePSA)
Error message
Description
Steps
2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
3
If failure continues, contact
Dell Technical Support
PSA 1000-0234
ePSA 2000-0234 (Not used with
UEFI BIOS)
PSA System board - timeout
waiting for RTC update
flag
to
set
ePSA System board - HPET
incorrect time period.
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1
Update to the latest
version.
2
Repeat the PSA
diagnostics
3
If failure continues, contact
Dell Technical Support
PSA 1000-0235
ePSA NA
System board - PM timer 1 had
wrong time period.
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics
3
If failure continues, contact
Dell Technical Support
PSA 1000-0241
ePSA 2000-0241 (Not used with
UEFI BIOS)
BIOS - A20 gate not enabled
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics.
3
If failure continues, contact
Dell Technical Support
PSA 1000-0242
ePSA 2000-0242 (Not used with
UEFI BIOS)
PSA System board - no interrupt
detected for IRQ.
ePSA- System board - Interrupt
controller - IRQ (d) - %s not
detected
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics
3
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0243
System board - USB device, IO
board, Daughter Card
An error occurred during the
tests that may involve the USB
controller or ports of the main
system board of the system.
Disconnect any USB devices and
run the diagnostic again. Test
1
Update to the latest BIOS
version.
2
Repeat the PSA
diagnostics
Running diagnostics
27