Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 23

PSA Optical Drive - IDE status, PSA Hard Drive - timeout

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Error number (PSA and ePSA) PSA 1000-0142 ePSA 2000-0142 Error message PSA Hard Drive - drive self test failed ePSA Hard Drive - self test unsuccessful Description good drive can be detected in the system or try the suspect drive in a working system. Your hard disk drive has indicated a failure. Steps 5 If failure continues, contact Technical Support 1 Update to the latest BIOS. 2 Turn off your computer and reconnect your hard disk drive (HDD) to the system board for instructions.) 3 Repeat the PSA diagnostics. PSA 1000-0143 ePSA 2000-0143 Hard Drive - SMART read command unsuccessful Your hard disk drive has indicated a failure. PSA 1000-0144 ePSA 2000-0144 Hard Drive - no support for drive Your hard disk drive has self test indicated a failure. PSA 1000-0145 ePSA 2000-0145 PSA Hard Drive - timeout waiting for Drive Self Test to complete ePSA Hard Drive - self test did not complete The hard drive test did not complete the last test attempted. 1 Check www.dell.com/ support for a firmware update for your hard drive. Update the firmware if one is available. 2 Reseat the drive, reseat the data cable and power connection at both ends if it is desktop. 3 Turn off your computer and reconnect your hard disk drive (HDD) to the system board. For more information, see your systems Owners Manual at Dell.com/ poweredgemanuals. 4 Update to the latest BIOS. 5 Repeat the PSA diagnostics. 6 If failure continues, contact Dell Technical Support PSA 1000-0146 ePSA 2000-0146 Hard Drive - self test log contains previous errors Your hard drive has indicated a 1 Update to the latest BIOS failure. version. 2 Run a Chkdsk /r or format your hard drive and reinstall your operating system. 3 Repeat the PSA diagnostics. 4 If failure continues, contact Dell Technical Support PSA 1000-0147 ePSA 2000-0147 PSA Optical Drive - IDE status failed. ePSA Optical Drive - self test -(s) Your CD or DVD drive has indicated a failure. 1 Update to the latest BIOS version. 2 Turn off your computer and reconnect your optical drive to the system board. Running diagnostics 23

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Error number (PSA and ePSA)
Error message
Description
Steps
good drive can be detected in
the system or try the suspect
drive in a working system.
5
If failure continues, contact
Technical Support
PSA 1000-0142
ePSA 2000-0142
PSA Hard Drive - drive self test
failed
ePSA Hard Drive - self test
unsuccessful
Your hard disk drive has
indicated a failure.
1
Update to the latest BIOS.
2
Turn
off
your computer and
reconnect your hard disk
drive (HDD) to the system
board for instructions.)
3
Repeat the PSA
diagnostics.
PSA 1000-0143
ePSA 2000-0143
Hard Drive - SMART read
command unsuccessful
Your hard disk drive has
indicated a failure.
PSA 1000-0144
ePSA 2000-0144
Hard Drive - no support for drive
self test
Your hard disk drive has
indicated a failure.
PSA 1000-0145
ePSA 2000-0145
PSA Hard Drive - timeout
waiting for Drive Self Test to
complete
ePSA Hard Drive - self test did
not complete
The hard drive test did not
complete the last test
attempted.
1
Check
www.dell.com/
support
for a
firmware
update for your hard drive.
Update the
firmware
if one
is available.
2
Reseat the drive, reseat the
data cable and power
connection at both ends if
it is desktop.
3
Turn
off
your computer and
reconnect your hard disk
drive (HDD) to the system
board. For more
information, see your
systems
Owners Manual
at
Dell.com/
poweredgemanuals
.
4
Update to the latest BIOS.
5
Repeat the PSA
diagnostics.
6
If failure continues, contact
Dell Technical Support
PSA 1000-0146
ePSA 2000-0146
Hard Drive - self test log
contains previous errors
Your hard drive has indicated a
failure.
1
Update to the latest BIOS
version.
2
Run a Chkdsk /r or format
your hard drive and reinstall
your operating system.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA 1000-0147
ePSA 2000-0147
PSA Optical Drive - IDE status
failed.
ePSA Optical Drive - self test --
(s)
Your CD or DVD drive has
indicated a failure.
1
Update to the latest BIOS
version.
2
Turn
off
your computer and
reconnect your optical drive
to the system board.
Running diagnostics
23