Troubleshooting a micro SD card
...................................................................................................................................
49
Troubleshooting expansion cards
...................................................................................................................................
49
Troubleshooting processors
............................................................................................................................................
50
Troubleshooting a CPU Machine Check error
.......................................................................................................
50
Troubleshooting a storage controller
..............................................................................................................................
51
OMSA
flagging
PERC driver
.....................................................................................................................................
51
Importing or clearing foreign
configurations
using the foreign
configuration
view screen
................................
51
Importing or clearing foreign
configurations
using the VD mgmt menu
.............................................................
53
RAID controller L1, L2 and L3 cache error
..............................................................................................................
53
PERC controllers do not support NVME PCIe drives
...........................................................................................
53
12 Gbps hard drive does not support in SAS 6ir RAID controllers
.......................................................................
54
Hard drives cannot be added to the existing RAID 10 Array
................................................................................
54
PERC battery discharging
.........................................................................................................................................
54
PERC battery failure message is displayed in ESM log
.........................................................................................
56
Creating non-raid disks for storage purpose
..........................................................................................................
56
Firmware or Physical disks out-of-date
...................................................................................................................
57
Cannot boot to Windows due to foreign
configuration
.........................................................................................
57
Offline
or missing virtual drives with preserved cache error message
...............................................................
57
Expanding RAID array
................................................................................................................................................
58
LTO-4 Tape drives are not supported on PERC
.....................................................................................................
58
Limitations of HDD size on H310
............................................................................................................................
58
System logs show failure entry for a storage controller even though it is working correctly
...........................
58
Troubleshooting hard drives
............................................................................................................................................
59
Troubleshooting multiple Drive failure
......................................................................................................................
59
Checking hard drive status in the PERC BIOS
......................................................................................................
60
FAQs
.............................................................................................................................................................................
61
Symptoms
...................................................................................................................................................................
62
Drive timeout error
....................................................................................................................................................
62
Drives not accessible
.................................................................................................................................................
63
Troubleshooting an optical drive
.....................................................................................................................................
63
Troubleshooting a tape backup unit
...............................................................................................................................
64
Troubleshooting system memory
...................................................................................................................................
64
Correctable memory errors in the system logs
......................................................................................................
65
Memory errors after system reboots
......................................................................................................................
65
Memory errors after upgrading memory modules
.................................................................................................
65
Troubleshooting memory module issues
.................................................................................................................
66
Troubleshooting no power issues
...................................................................................................................................
69
Troubleshooting power supply units
..............................................................................................................................
70
Troubleshooting power source problems
................................................................................................................
70
Troubleshooting power supply unit problems
.........................................................................................................
70
Troubleshooting RAID
.......................................................................................................................................................
71
RAID
configuration
using PERC
................................................................................................................................
71
RAID
configuration
using OpenManage Server Administrator
.............................................................................
74
RAID
configuration
by using
Unified
Server
Configurator
.....................................................................................
77
4
Contents