Dell PowerEdge T140 EMC PowerEdge Servers Troubleshooting Guide - Page 24

The CD or DVD Drive is showing, PSA Optical Drive - BIST --s

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Error number (PSA and ePSA) Error message Description Steps 3 Repeat the PSA diagnostics. PSA 1000-0148 ePSA 2000-0148 replaced by 2000-0151, 2000-0152 PSA Optical Drive - BIST --(s) ePSA Optical Drive - incorrect status Your CD or DVD drive has indicated a failure. 1 Update to the latest BIOS version. 2 Turn off your computer and reconnect your optical drive to the system board. 3 Repeat the PSA diagnostics. PSA NA ePSA 2000-0149 Optical Drive - no drive detected Your CD or DVD drive has indicated a failure. 1 Update to the latest BIOS version. 2 Turn off your computer and reconnect your optical drive to the system board. 3 Repeat the PSA diagnostics. PSA NA ePSA 2000-0150 replaced 2000-0141 PSA NA ePSA 2000-0151 Hard Drive - No drive detected. Hard Drive - BIST --(s) Your system BIOS is reporting 1 that no Hard Disk Drive is being reported. If a Portable, reseat the hard drive, if a Desktop, reseat both ends of the data 2 cable and reseat the power cable to the drive. Repeat the PSA diagnostics. If a replacement 3 working hard drive is available, see if the working hard drive is 4 detected by the system or try the suspect drive in a working 5 system. The hard drive is showing an 1 incorrect status in the diagnostic. Check for a firmware 2 update for your hard drive. 3 4 If you don't have a hard disk drive (HDD), this may be an automatic message and requires no action. If you have an HDD, reconnect your hard disk drive (HDD) to the system board. Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support If you have a replacement hard drive, install it. Update to the latest BIOS version. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-0152 Optical Drive - BIST --(s) The CD or DVD Drive is showing 1 an incorrect status in the diagnostic. 2 3 4 Update to the latest BIOS. Remove and reinstall your optical drive. Repeat the PSA diagnostics. If failure continues, contact Technical Support PSA NA ePSA 2000-0153 Hard Drive - Removable Hard Drive [d] - Incorrect status = [x] [s] Check the installation of the removable drive, cables, and connections. 1 If you have an HDD, reconnect your hard disk drive (HDD) to the system board. 2 Update to the latest BIOS version. 24 Running diagnostics

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Error number (PSA and ePSA)
Error message
Description
Steps
3
Repeat the PSA
diagnostics.
PSA 1000-0148
ePSA 2000-0148 replaced by
2000-0151, 2000-0152
PSA Optical Drive - BIST --(s)
ePSA Optical Drive - incorrect
status
Your CD or DVD drive has
indicated a failure.
1
Update to the latest BIOS
version.
2
Turn
off
your computer and
reconnect your optical drive
to the system board.
3
Repeat the PSA
diagnostics.
PSA NA
ePSA 2000-0149
Optical Drive - no drive detected
Your CD or DVD drive has
indicated a failure.
1
Update to the latest BIOS
version.
2
Turn
off
your computer and
reconnect your optical drive
to the system board.
3
Repeat the PSA
diagnostics.
PSA NA
ePSA 2000-0150 replaced
2000-0141
Hard Drive - No drive detected.
Your system BIOS is reporting
that no Hard Disk Drive is being
reported. If a Portable, reseat
the hard drive, if a Desktop,
reseat both ends of the data
cable and reseat the power cable
to the drive. Repeat the PSA
diagnostics. If a replacement
working hard drive is available,
see if the working hard drive is
detected by the system or try
the suspect drive in a working
system.
1
If you don't have a hard
disk drive (HDD), this may
be an automatic message
and requires no action.
2
If you have an HDD,
reconnect your hard disk
drive (HDD) to the system
board.
3
Update to the latest BIOS
version.
4
Repeat the PSA
diagnostics.
5
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0151
Hard Drive - BIST --(s)
The hard drive is showing an
incorrect status in the
diagnostic. Check for a
firmware
update for your hard drive.
1
If you have a replacement
hard drive, install it.
2
Update to the latest BIOS
version.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-0152
Optical Drive - BIST --(s)
The CD or DVD Drive is showing
an incorrect status in the
diagnostic.
1
Update to the latest BIOS.
2
Remove and reinstall your
optical drive.
3
Repeat the PSA
diagnostics.
4
If failure continues, contact
Technical Support
PSA NA
ePSA 2000-0153
Hard Drive - Removable Hard
Drive [d] - Incorrect status = [x]
[s]
Check the installation of the
removable drive, cables, and
connections.
1
If you have an HDD,
reconnect your hard disk
drive (HDD) to the system
board.
2
Update to the latest BIOS
version.
24
Running diagnostics