HP Z620 HP Remote Graphics Software 5.4.7 - Page 142
Remote USB operation
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● Audio not continuous-Low bandwidth connections can cause discontinuities in the audio stream. Reducing the quality and turning off stereo may improve the audio quality. Some high priority CPU intensive tasks may disrupt the audio stream. The Windows Task Manager may help you identify such a task. Another possible problem may be a bad network setup. ● PC speaker sounds not working-The Sender captures all audio information sent through the mixer. This includes most audio alerts, MIDI, Direct Sound and Direct Music. Sounds generated by the PC speaker are not captured by the Sender and will not be transmitted. ● Audible pops and glitches in sound-This is most likely because the network bandwidth or system resources are starving the audio streaming from continuous play. ◦ Try a lower audio quality setting to reduce network bandwidth usage. ◦ Be sure you system is not doing something so computationally intensive that it is starving RGS from keeping up with graphics and audio processing. ● Enabling audio causes continuous network traffic-When the Sender detects an audio signal, that signal is sent to the Receiver. If the audio device on the Sender is silent, there should not be any network traffic due to audio. If the audio device is generating a large amount of noise, that noise may be interpreted as an audio signal, and be sent to the Receiver. This may occur when something is connected to the "Line In" port of the audio device. Reducing volume levels or disconnecting any external devices may help reduce the interference. ● ToggleKeys sound not working-The Accessibility control in Windows will play a sound when some control keys are pressed. This sound is not heard on the Receiver because it is played through the PC Speaker. See the section "PC speaker sounds not working" above. ● No audio with multiple audio devices-The Sender will open up the device that is registered as the default audio device. The Sender is a service that is running in a different context. If you have multiple audio devices, it may choose a different device than you have selected as the default. Disable the extra audio device to ensure the Sender uses the correct device. See Configuring audio on the Microsoft Windows XP Professional Sender on page 115 to set up the audio device after disabling the extra audio device. Remote USB operation For an overview of remote USB, see Remote USB overview on page 28. This section provides an example of using remote USB. A USB drive key is plugged into the Local Computer, and remote USB is used to attach the drive key to a Remote Computer. This example assumes the Receiver was installed with the remote USB configuration option shown in Figure 6-14 USB 126 Chapter 6 Advanced capabilities