IBM 6000R Hardware Maintenance Manual

IBM 6000R - Netfinity - 8682 Manual

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  • IBM 6000R | Hardware Maintenance Manual - Page 1
    IBM Netfinity Servers IBM Netfinity 6000R - Type 8682 Models 1RY, 2RY Hardware Maintenance Manual March 2000
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    IBM Netfinity Servers IBM Netfinity 6000R - Type 8682 Models 1RY, 2RY Hardware Maintenance Manual March 2000 IBM
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    Note: Before using this information and the product it supports, be sure to read the general information under " services, and features available in your area. Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative. Netfinity 6000R
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    IBM
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    information for the Netfinity 6000R - Type 8682. Important: This manual is intended for trained servicers who are familiar with IBM PC Server products. Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions. Leia todas as
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    .us.pc.ibm.com/files.html IBM online addresses The HMM manuals online address is: http://www.us.pc.ibm.com/cdt/hmm.html The IBM PC Company Support Page is: http://www.us.pc.ibm.com/support/index.html The IBM PC Company Home Page is: http://www.pc.ibm.com vi Netfinity 6000R Type 8682 Models 1RY, 2RY
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    problems 28 Ethernet controller troubleshooting chart 29 Ethernet controller messages 31 Novell NetWare or IntraNetWare server ODI driver messages 31 Network driver interface specification 2.01 (OS/2) driver options 53 Expanded view of the Netfinity 6000R 53 Component locations 54 System board
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    Manager installation program . . . . . 112 Netfinity Manager database support 119 DB2 database support 120 System requirements 120 Installing and configuring the database 120 Activating the database 121 Granting and revoking database privileges 122 viii Netfinity 6000R Type 8682 Models 1RY, 2RY
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    System requirements 126 ODBC database configuration 127 Creating the Netfinity Manager tables 127 Supported and certified databases 129 Starting Netfinity Manager 132 Netfinity Manager Service Manager 132 Netfinity Manager service descriptions 133 Advanced System Management 134 Alert Manager 134
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    197 Safety inspection guide 198 Handling electrostatic discharge-sensitive devices . . 199 Grounding requirements 200 Safety notices (multi-lingual translations 200 Send us your comments 235 Problem determination tips 236 Notices 236 Trademarks 237 x Netfinity 6000R Type 8682 Models 1RY, 2RY
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    memory (ROM) on the system board. These programs are the primary method of testing the major components of the server 16. Also, if you cannot determine whether a problem is caused by the hardware or by the storage unit. Notes: 1. For systems that are part of a shared DASD cluster, run one test at
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    messages" on page 16. • Check for the following responses: a. One beep. b. Readable instructions or the Main Menu. 3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES? NO. Find and you still suspect a problem, see "Undetermined problems" on page 186. 2 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    of the features and specifications for the Netfinity 6000R server. • Microprocessor: - Intel® Pentium® III Xeon™ - 32 KB of level-1 cache - 1 MB or 2 MB Level-2 cache depending upon model - 100 MHz front-side bus (FSB) - Supports up to four microprocessors • Memory: - Maximum: 16GB - Type: ECC
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    3000 ft.) to 2133 m (7000 ft.) - Server off: 10º to 43º C (50º to 110º F). Maximum altitude: 2133 m (7000 ft.) - Humidity: - Server on: 8% to 80% - Server off: 8% to 80% • Heat output: Approximate voltage high range: - Minimum: 180 V ac - Maximum: 265 V ac 4 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    " on page 85 for instructions.) • 100 MHz front-side bus (FSB) The FSB is the processor external bus. This bus is the interface between the processors and the system board. The FSB is also known as the processor/host bus. • Large system memory The memory bus in the server supports up to 16GB of
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    telephone numbers. The server is designed to be cost-effective, powerful, and flexible. It uses peripheral component interconnect (PCI) bus architecture to provide compatibility with a wide range of existing hardware devices and software applications. 6 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    configuration, and diagnostic programs • Memory scrubbing and Predictive Failure Analysis™ (PFA) (background and real time) • Microcode and diagnostic levels available • Netfinity Manager™ and LANDesk® enabled • Netfinity Server Management • NIC failover support • Power and temperature monitoring
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    have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 8 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    wait at least five seconds before pressing the power-control button to turn on the server again. • You can disconnect the server power cords from the electrical outlets to shut off all power to the server. Note: Wait about 15 seconds after disconnecting the power cords for the system to stop running
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    System power: When this green light is on, sys- tem power is present in the server. When this light flashes, the server is in standby mode (the system power supply is turned off and ac current is this green light is on, there is activity between the 10 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    network. The Ethernet transmit/receive activity light is also located on the Ethernet (RJ-45) connector on the rear of the server. 7 Ethernet speed 100 Mbps: When this green light is on, the Ethernet speed is 100 Mbps. When the light is off, the Ethernet speed is
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    12 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with the server. If you cannot locate and correct the problem using the information in this section, refer to "Symptom-to-FRU index" on page 153 for more information.
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    Enter, when prompted, before POST will continue. 2. A single problem might cause several error messages. When this occurs, work to , see "SCSI error codes" on page 181. Note: If the server does not have a hard disk drive, ignore any message that indicates Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Setup and Installation CD won't start. • Be sure the system is a supported Netfinity server with a startable (bootable) CD-ROM drive. • If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot
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    -only memory (ROM) on the system board. These programs are the primary method of testing the major components of the server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that
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    is not installed. Test Specific String This is additional information that you can use to analyze the problem. Starting the diagnostic programs then, follow the instructions on the screen. Notes: a. If the server stops during testing and you cannot continue, restart the server and try running the
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    path diagnostics The server has LEDs to help you identify problems with some server components. These LEDs are part of the light path diagnostics built into the server. By following the path you can quickly identify the type of system error that occurred. 18 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Status LEDs are located on the following components: • Information panel • Hard disk drive trays • Power supply • Diagnostic panel • System board Power supply LEDs The AC and DC power LEDs on the power supply provide status information about the power supply. See "Installing a hot-swap power supply"
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    The power supply has failed. Action: Replace the power supply. Diagnostic panel LEDs The following illustration shows the LEDs on the diagnostics panel inside the server. See Table 1 on page 22 for information on identifying problems using these LEDs. 20 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Over Spec Temp 1 System board connector 2 Diskette drive connector The meanings of these LEDs are as follows: CPU Microprocessor fault Memory Memory fault Service processor failure Event Log Not implemented at this time. NON RED Nonredundant power mode OVER SPEC Over specification
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    . This feature helps you to isolate the problem if an error causes the server to shut down. If the system error has failed. (See "Diagnostic panel error LEDs" on page 157.) A memory error occurred. (See "Diagnostic panel error LEDs" on page 157.) PCIA 22 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    157.) The server is drawing more power than the power supplies are rated for. (See "Diagnostic panel error LEDs" on page 157.) The system temperature has exceeded the maximum rating. (See "Diagnostic panel error LEDs" on page 157.) Power checkout Power problems can be difficult to troubleshoot. For
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    ). For specific problems, see "Power error messages" on page 183. Recovering BIOS If the BIOS code in the server has become www.pc.ibm.com/support/, select IBM Server Support, and make the selections for the server. The flash memory of the server consists of Netfinity 6000R Type 8682 Models 1RY, 2RY
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    you must adhere to the following instructions. CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type a proper manner. Note: After you replace the battery, you must reconfigure the server and reset the system date and time. To replace the battery: 1. Read the
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    cord of the server into an electrical outlet before the power control button becomes active. 12. Start the Configuration/Setup Utility program and set configuration parameters as needed. Refer to "Using the Configuration/Setup Utility program" on page 43. 26 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    housing cover covering the processor and memory area is removed for no longer that ten minutes while the server is operating • A removed hot-swap drive is replaced within two minutes of removal • Cables for optional adapters are routed according to the instructions provided with the adapters (ensure
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    that the device drivers on the client and server are using the same protocol. • Test the Ethernet controller. How you test the Ethernet controller depends on which operating system you are using (see the Ethernet controller device driver README file). 28 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    chart to find solutions to 10/100 Mbps Ethernet controller problems that have definite symptoms. Table 2. Ethernet troubleshooting chart Ethernet controller problem Suggested Action The server stops running when loading device drivers. The PCI BIOS interrupt settings are incorrect. Check the
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    troubleshooting chart Ethernet controller problem controller stopped working when another adapter was added to the server. Check the following: • Make sure that the drivers. Refer to the operating-system documentation and to the ServerGuide information. 30 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver, and suggested actions to resolve each problem. Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNWNW-026 The MSM is unable to parse
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    the diagnostic programs. If you have an Ethernet adapter installed, make sure that the adapter does not share an IRQ with any other device. 32 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Interface Driver (MLID) cannot be registered with the Link Support Layer (LSL). PCNTNWNW-079 Explanation: An error occurred while the driver small. PCNTNWNW-091 Explanation: The driver media parameter block is too small. Action: Restart the server. If the problem persists, go to "Starting the
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    not found. Explanation: The driver cannot locate the Ethernet controller on the PCI bus. Action: Verify that the Ethernet controller is enabled. If the problem persists, go to "Starting the diagnostic programs" on page 17 to run the diagnostic programs. 34 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    driver interface specification 2.01 (OS/2) driver messages This section provides explanations of the error messages for the NDIS 2.01 (OS/2) drivers, and suggested actions to resolve each problem. Table 4. NDIS 2.01 (OS/2) driver memory while allocating buffers. PCNTND-7 Explanation: The driver
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    and correct the configuration. Device not found. PCNTND-16 Explanation: The driver cannot find an Ethernet controller in the server. Action: Verify that the Ethernet controller is enabled. If the Setup menu in the Configuration/Setup Utility program. 36 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    . The explanation and recommended action are included with each message. Table 5. NDIS (Windows NT) driver messages for the Ethernet controller PermaNet™ No Secondary Adapter Found. Server: Grouping Mode is disabled. Explanation: The failover option requires an adapter that is compatible with
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    : The driver cannot locate the Ethernet controller on the PCI bus. Action: • Run the NETCONFIG program to search for another Ethernet controller • Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the diagnostic programs. 38 Netfinity 6000R Type 8682 Models
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    system is out of Streams memory blocks. Action: Use the CRASH utility to increase the number of Streams memory blocks. Modify the interrupt request devices in the server. Action: Modify the hardware settings. pnt0-14 Cannot locate hardware. Explanation: The SunSoft Solaris driver cannot find any
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    number. Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts with other devices in the server. Action: • Modify the hardware settings. • Run the NETCONFIG program to search for another Ethernet controller. 40 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    was found, conflicts with other devices in the server. Action: • Modify the hardware settings. • Run the NETCONFIG program to search for another Ethernet controller. pnt0-26 The DMA number is not necessary for PCI device. Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require
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    42 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    specifically designed for IBM Netfinity servers. You can use these CDs during the initial installation of the server to configure the server can install after the server is up and running. Using the Configuration/Setup Utility program This section provides the instructions needed to start the
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    instructions that of memory installed server. Changes that you make on other menus might appear on this summary screen. You cannot edit any fields. The System Information choice appears only on the full Configuration/Setup Utility main menu. - Product Data 44 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Select this choice to set the system date and time and to change the system time sent to the Advanced System Management Processor (service processor) when the server is started. This choice appears only on the full Configuration/Setup Utility main menu. The system time is in a 24-hour format: hour
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    when you start your server. You can select keyboard instructions on the screen carefully. - Processor Serial Number Access Select this choice to identify if the microprocessor serial number in the microprocessor is readable. - System Partition Visibility 46 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    do so by an IBM authorized service representative. - PCI Slot memory configuration, the server can automatically disable the failing memory bank and continue operating with reduced memory capacity. If this occurs, you must manually enable the memory bank after the problem is corrected. Select Memory
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    . Power-on password After you set a power-on password, you can enable the unattended-start mode. This locks the keyboard and mouse, but allows the server to start the operating system. 48 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    /Setup Utility program and change the poweron password. See "System board component locations" on page 54 for the location of J15. Notes: 1. Turn off the server, and disconnect all power cords before moving any jumpers. 2. Jumpers J19 and J3 are located on the same jumper block as jumper J15 on the
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    program that you can use to: • View the default SCSI IDs • Locate and correct configuration conflicts • Perform a low-level format on a SCSI hard disk 50 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    The following sections provide the instructions needed to start the SCSISelect Utility and descriptions of the menu choices available. Note: If the server has a RAID adapter installed, use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices.
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    press Ctrl+A before the selected drives are ready, an Unexpected SCSI Command Failure screen might appear. Restart the server and watch the SCSISelect messages as each drive spins up. After the drive that you want to view or format spins up, press Ctrl+A. 52 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Installing options This chapter provides instructions to help you add options to the server. Expanded view of the Netfinity 6000R 88 1 Terminator card 2 Microprocessor 3 Hot-swap fans 4 Hot-swap drive tray assembly 5 Filler panel for hot-swap drive tray 6 Filler panel for power supply bay 7
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    the location of connectors on the system board. 1 Microprocessor slot 1 (J34) 2 Microprocessor slot 2 (J35) 3 Microprocessor slot 3 (J36) 4 Microprocessor slot 4 (J37) 5 Memory board (J40) 6 PCI slot 2 64-bit 66 MHz (J51) 7 PCI slot 3 64-bit 66 MHz (J52) 54 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    8 PCI slot 4 64-bit 66 MHz (J53) 9 PCI slot 5 64-bit 33 MHz (J54) 10 PCI slot 6 64-bit 33 MHz (J55) 11 PCI hot-plug switch card (J1) 12 PCI slot 1 32-bit 33 MHz (J50) 13 Battery System board cable connectors: The following illus- tration shows the location of the cable connectors on the system board
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    ) on the system board. Jumper J14 is located at the top of the jumper block, and jumper J15 is located immediately below jumper J14. 56 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    These jumpers are set to Disabled. Do not change the settings on these jumpers. Attention: If you change the settings on these jumpers, the server will fail. 3. See "Changing jumper positions" on page 85 for additional information on setting jumpers. Jumper name J14 Flash ROM page swap Description
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    position of this jumper bypasses the power-on password check if the jumper has been moved since the server was last powered on. You do not need to move the jumper back to the default position not shown in the illustrations in this book are reserved. 58 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Microprocessor speed jumpers J13 J27 J28 J29 System board LED locations The following illustration shows the location of the lights on the system board. Note: The illustrations in this document might differ slightly from your hardware. Installing options 59
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    on the top cover. However, to determine the exact location of the error condition in the server, you might need to remove the top cover to view the location of the error LED on the Diagnostic panel. Note: The Diagnostic panel is also called the LED card. 60 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Over Spec Temp 1 System board connector 2 Diskette drive connector The meanings of these LEDs are as follows: CPU Microprocessor fault Memory Memory fault PCI Service processor failure Event Log Not implemented at this time. NON RED Nonredundant power mode OVER SPEC Over specification
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    . 2. Some of the DIMM error LEDs are not visible in this illustration. The memory board contains 16 error LEDs; that is, one error LED for each DIMM connector. 1 Memory slot 1 2 Memory slot 9 3 Error LEDs 4 Memory slot 13 5 Error LEDs 6 Memory slot 5 62 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    following illustration shows the connectors and lights for the Netfinity Advanced System Management Interconnect board. Notes: 1. The LED 4 System board connector 5 Service processor error Before you begin Before you begin to install options in the server, read the following information: •
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    of properly grounded electrical outlets for the server, monitor, and any other options that you intend to install. • Back up all important data before you make changes to disk drives. • For a list of supported options for the Netfinity 6000R, refer to http://www.ibm.com/pc/us/compat on the World
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    you are adding an internal option, do not open the static-protective package containing the option until you are instructed to do so. When you handle options and other server components, take these precautions to avoid damage from static electricity: • Limit your movement. Movement can cause static
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    , networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. Connect and disconnect cables as 3. Remove signal cables from connectors. 4. Remove all cables from devices. CAUTION: 66 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 1 2 3 Removing the server top cover and bezel Review the information in "Before you begin" on page 63. The following illustration shows how to remove the top cover
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    two tabs at the top edge of the bezel and pull the top of the bezel slightly away from the server. 2. Pull the bezel up to release the two tabs at the bottom edge of the bezel. Store the ) 5 PCI slot 6 64-bit 33 MHz (J51) 6 PCI hot-plug switch card (J1) 68 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    with a new adapter of the same type without turning off power to the server. If your operating system and adapter also support the hot-add feature, you can install a new adapter without turning off the power to the server. Before you begin: • Review the information in "Before you begin" on page 63
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    ://www.ibm.com 1. Remove the top cover (see "Removing the server top cover and bezel" on page 67). 2. Determine which expansion slot you will use for the adapter. Note: All six PCI slots support server. Store it in a safe place for future use. 70 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    connect the cable to a ServeRAID adapter. Refer to the ServeRAID adapter option documentation for complete instructions on installing a ServeRAID adapter in the server. Refer to the Using IBM ServeRAID book on the Documentation CD for information on ServeRAID adapters and controllers. The following
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    documentation that comes with your adapter for any cabling instructions. 3. Cable identifiers are printed on the cables that come with the server and options. Use these identifiers to connect the the chassis. 7. Reinstall the fan assembly in the server. 72 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    assembly. ServeRAID adapter CPU Memory PCI Bus A B C D Power Supply 1 2 3 4 Fan DASD NMI SP Bus Event Log Non Red Over Spec Temp 11. Install the ServeRAID adapter in the desired PCI slot. See "Installing a hot-plug adapter" on page 69 for adapter installation instructions. Refer to the ServeRAID
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    . Hot-swapdrive trays come with hot-swap drives. Internal drive bays Internal drives are installed in bays. The server supports up to a maximum of six 1-inch (26 mm) slim high, 3.5 inch, hotswap hard disk drives when the media bay option is installed. 74 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    3 are located in the standard hard disk drive cage, to the left of bays 4 through 6 in the optional hard disk drive cage. Note: The server does not support half-high hot-swap drives or internal tape drives. • The hot-swap bays connect to a hot-swap drive back- plane. The backplane is a printed
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    -swap hard disk drive The following illustration shows how to install a hot-swap hard disk drive. Note: You do not have to turn off the server to install hot- swap drives in these bays. 76 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    so that it engages the guide rails in the bay. server has a ServeRAID controller or adapter installed, you might need to reconfigure the disk arrays after installing hard disk drives. Refer to Using IBM ServeRAID on the Documentation CD or the Hardware Maintenance Manual pertaining to the specific
  • IBM 6000R | Hardware Maintenance Manual - Page 90
    indicating that the memory configuration has changed. Start the Configuration/Setup Utility program and select Save Settings. See "Configuring the server" on page 43 for more information. Install the DIMMs in the order provided in Table 11 on page 79. 78 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    board. Note: The illustrations in this document might differ slightly from your hardware. 1 Memory slot 1 2 Memory slot 9 3 Error LEDs 4 Memory slot 13 5 Error LEDs 6 Memory slot 5 Before you begin: • Review "Before you begin" on page 63. • Read the documentation that comes with your option. To
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    ibm.com 1. Turn off the server and disconnect all power cords and external cables; then, remove the top cover (see "Removing the server top cover and bezel" on page 67). 2. Remove the memory board assembly: a. Lift up on the memory memory board assembly: 80 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    system (BIOS). The latest level of BIOS for the server is available through the World Wide Web and the IBM Bulletin Board System (BBS). Go to http://www.pc.ibm.com/support/, select IBM Servers, and make the selections for the server. • Obtain an SMP-capable operating system (optional). For a list
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    this section. For a list of supported microprocessor speeds, see http://www.ibm.com on the World Wide Web. 4. The server does not support replaceable voltage regulator modules (VRMs). in this document might differ slightly from your hardware. 82 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    Microprocessor slot 1 (J34) 2 Microprocessor slot 2 (J35) 3 Microprocessor slot 3 (J36) 4 Microprocessor slot 4 (J37) 5 Memory board (J40) 6 PCI slot 2 64-bit 66 MHz (J51) 7 PCI slot 3 64-bit 66 MHz (J52) 8 refer to the following Web site and search for ESD: http://www.ibm.com Installing options 83
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    the microprocessor in the connector. 5. If you replace the microprocessors in the server with microprocessors of a different speed, set the microprocessor-core-frequency-selection otherwise, go to "Installing the server top cover and bezel" on page 91. 84 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    the center pin and the pin that was not covered previously. 5. Slide the jumper fully onto these pins. 6. Reinstall the server cover and connect the cables (see "Installing the server top cover and bezel" on page 91). Installing a hot-swap power supply The following illustration shows how to install
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    the DC Power light and the AC Power light on the power supply are lit, indicating that the power supply is operating properly. CAUTION: 86 Netfinity 6000R Type 8682 Models 1RY, 2RY
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    a problem with one of these parts, contact a service technician. CAUTION: If you install a strain-relief bracket option over the end of the power cord that is connected to the device, you must connect the other end of the power cord to an easily accessible power source. Installing a Netfinity 3-Pack
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    , as viewed from the rear of the server. 1 SCSI power cable connector 2 I2C cable connector 3 SCSI repeater card cable connector 4 SCSI cable connector The following illustration shows how to install a Netfinity 3Pack Ultra160 Hot-Swap Expansion Kit. 88 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 101
    standard hot-swap hard disk drive backplane. 5. Slide the hot-swap expansion option down into the guides on the slot at the rear of the optional hard disk drive cage, and secure it to the server with the blue slide latch located on top of the optional hard disk drive cage. 6. Refer
  • IBM 6000R | Hardware Maintenance Manual - Page 102
    Remove the top cover (see "Removing the server top cover and bezel" on page 67). server. 3. Slide the replacement fan into the server and press the handle down. 4. Replace the top cover (see "Installing the server top cover and bezel" on page 91). 90 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 103
    , and, for certain options, run the Configuration/Setup Utility program. Follow the instructions in this section. Attention: For correct cooling and airflow, install the top cover before turning on the server. Operating the server for extended periods of time (over 30 minutes) with the top cover
  • IBM 6000R | Hardware Maintenance Manual - Page 104
    page 63. • Read the documentation that comes with your options. You can attach external options to the input/output (I/O) connectors on the rear of the server. (See "Input/Output ports" on page 93 for more information.) To attach an external device: 92 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 105
    attached devices. 2. Follow the instructions that come with the option to pre- pare it for installation and to connect it to the server. Note: If you are to the Netfinity Advanced System Management processor The following illustration shows the I/O port connectors on the rear of the server. Note:
  • IBM 6000R | Hardware Maintenance Manual - Page 106
    number assignments for the 25-pin, female D-shell parallel-port connector on the rear of the server. 13 1 25 14 Table 13. Parallel-port connector pin-number assignments Pin I/O SPP/ECP Signal EPP Signal 1 O -STROBE -WRITE 2 I/O Data 0 Data 0 94 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 107
    This controller is not removable, but you can disable it by installing a PCI video adapter. Note: If you install a PCI video adapter, the server BIOS will automatically disable the integrated video controller. The following table shows the pin-number assignments for the 15-pin analog video connector
  • IBM 6000R | Hardware Maintenance Manual - Page 108
    -device (pointing device) port The system board has one auxiliary-device port that supports a mouse or other pointing device. The following table shows the pin-number assignments for the auxiliary-device connector on the rear of the server. 6 4 2 5 3 1 96 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 109
    SCSI ports The server has an integrated dual-channel Ultra160 small computer system interface (SCSI) controller. This controller supports two independent cables for use with external devices, contact your IBM reseller or IBM marketing representative. For information about the maximum length of
  • IBM 6000R | Hardware Maintenance Manual - Page 110
    unique ID for the device. Refer to the information that is provided with the device for instructions to set its SCSI ID. SCSI connector pin-number assignments The following table shows the pin- Table 18. 68-pin SCSI connector pin-number assignments 98 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 111
    ports The server has two standard serial ports: Serial port A and Serial port B. The operating system can use and share both serial ports; however, the integrated Netfinity Advanced System Management processor can use and share only Serial port A. Some application programs require specific ports
  • IBM 6000R | Hardware Maintenance Manual - Page 112
    of the server for attaching USB compatible devices. The following table shows the pin-number assignments for the USB-port connectors on the rear of the server. Pin Signal 1 VCC 2 -Data 3 +Data Table 20. USB-port connector pin-number assignments 100 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 113
    or full duplex (FDX). The controller supports half-duplex (HDX) and fullduplex drivers are provided on the ServerGuide CDs. Failover for redundant Ethernet The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network interface card (NIC adapter) that you can install in the server
  • IBM 6000R | Hardware Maintenance Manual - Page 114
    . The Ethernet controller in your computer is DMI compliant. Download and install the following software in the order listed: 1. IBM Netfinity PCI Hotplug for Windows NT 4.0 Failover DMI Agent 2. IBM Netfinity PCI Hotplug for Windows NT 4.0 Solution 102 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 115
    given by the setup wizard until the program is installed. Windows NT Server failover setup: To install the IBM Netfinity 10/100 Fault Tolerant Adapter device drivers: 1. Add the redundant NIC adapter according to the instructions that are provided with the adapter. 2. Use the ServerGuide CDs to
  • IBM 6000R | Hardware Maintenance Manual - Page 116
    / Hot Swap Support checkbox. If the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package is installed / Hot Swap Support checkbox is checked, a DMI alert will also be generated. IntraNetWare: The IBM PCI Hot Plug System Bus Driver Diskette for Novell Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 117
    path are the drive and path where the driver is located. This command causes the device driver to locate the primary adapter and switch the systemmanagement connector on the rear of the server to communicate with the integrated Netfinity Advanced System Management processor. The ASM Interconnect
  • IBM 6000R | Hardware Maintenance Manual - Page 118
    1 Serial port 2 Advanced System Management interconnect connec- tors 3 Power LED 4 System board connector 5 Service processor error 106 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 119
    the documentation that comes with your options for additional cabling instructions. It might be easier for you to route any cables before you install certain options. 3. Cable identifiers are printed on the cables that come with the server and options. Use these identifiers to connect the cables to
  • IBM 6000R | Hardware Maintenance Manual - Page 120
    108 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 121
    in your network. Furthermore, additional Netfinity Manager and Client Services for Netfinity Manager licenses are available for purchase from your IBM representative. Note: This section provides installation instructions for all operating systems supported by Netfinity Manager. However, not all
  • IBM 6000R | Hardware Maintenance Manual - Page 122
    1.1 only) Note: Systems using Netfinity Manager with Microsoft SNA Server cannot communicate with systems that run the Microsoft SNA Server client. Netfinity Manager supports only server-to-server communications between systems that run Microsoft SNA 110 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 123
    SNA Server software. However, Netfinity Manager systems running Microsoft SNA Server can communicate with other Netfinity Manager systems using any of the other supported SNA stacks. • A 9600 baud or greater modem (optional). The hard disk requirement for Client Services for Netfinity Manager
  • IBM 6000R | Hardware Maintenance Manual - Page 124
    For instructions on installing Client Services for Netfinity Manager, see the documentation listed in "Getting more information about Netfinity Manager" on page 139. To start the Netfinity Manager installation program on a system that is running Windows NT 4.0: 112 Netfinity 6000R Type 8682 Models
  • IBM 6000R | Hardware Maintenance Manual - Page 125
    list. Note: To install Client Services for Netfinity Manager, select Client Services for Netfinity Manager from the Available Applications list and then refer to the Client Services for Netfinity Manager User's Guide for additional installation instructions. d. Click Install Product to start
  • IBM 6000R | Hardware Maintenance Manual - Page 126
    Information section of this server library. • Capacity Manager Click Capacity Management to install the Capacity Management service on this system. Capacity Management is a resource management and planning tool that is designed to enable network 114 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 127
    IBM selection server. • World Wide Web Enhancement (TCP/IP Required) Click World Wide Web Enhancement (TCP/IP Required) if the Netfinity . Network communication drivers and the following Netfinity Manager services are installed: requires DMI Service Layer) • ECC Memory Setup (requires ECC memory) •
  • IBM 6000R | Hardware Maintenance Manual - Page 128
    Network Driver Configuration window will appear. Follow these steps to continue configuring the system: a. Enter a System Name. Enter a name for the system in the System Name field. This name will help other Netfinity Manager users identify the system on the network. 116 Netfinity 6000R Type 8682
  • IBM 6000R | Hardware Maintenance Manual - Page 129
    prevent remote Netfinity Manager users from using the Serial Connection Control service to access the system. c. Enable the Network Driver. When all required information has been entered, click the Driver Enabled check box to activate the driver on startup. If the system supports multiple network
  • IBM 6000R | Hardware Maintenance Manual - Page 130
    systems and will not attempt to resolve the numeric address into an alphanumeric, Domain Name Server (DNS) address (for example, your.system.ibm.com). Select this option if you are using Netfinity Manager is a WINS networking environment or if you are 118 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 131
    changed later by double-clicking the Network Driver Configuration object in the Netfinity Manager folder. 10. After finishing Netfinity Manager database support Netfinity Manager supports the collection and export of a vast amount of system-specific data to a Netfinity Manager database. Netfinity
  • IBM 6000R | Hardware Maintenance Manual - Page 132
    support" on page 126. DB2 database support Support for DB2 database export is automatically configured during installation of the Netfinity Manager. However, the database system itself must be configured. Instructions . 2. Type the following command: 120 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 133
    , you must configure the tables for ODBC database support. For information on configuring the database for ODBC, Installing the database on OS/2: 1. Insert the Netfinity Manager CD into the CD-ROM drive (in database will be located. Note: If any part of the database already exists, the utility
  • IBM 6000R | Hardware Maintenance Manual - Page 134
    specific manager systems. To limit access to the database, substitute the authorization name of the managing system for PUBLIC. 2. Use the CONNECT RESET command to disconnect current users from the database. Type the following command at the OS/2 prompt: 122 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 135
    the DB2SQLC0 package and do not require specific table privileges. To revoke privileges, substitute REVOKE for GRANT in the command line. To configure Netfinity Manager to discontinue export data through ODBC for use on DB2, refer to "ODBC database support" on page 126. Cataloging the database in
  • IBM 6000R | Hardware Maintenance Manual - Page 136
    to the Netfinity Manager program directory. To install the database template on the Lotus Notes server: 1. Copy NETFINDB.NTF from the Netfinity program directory to the Notes data directory on the Lotus Notes server. 2. Start Lotus Notes on the server. 124 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 137
    Delete Documents check box. 15. Click OK. Once the Lotus Notes database is installed, enable Netfinity Manager systems to export to the Lotus Notes server. • If the Netfinity Manager system is running Netfinity Manager for OS/2, ensure that the Lotus Notes directories are included in the CONFIG.SYS
  • IBM 6000R | Hardware Maintenance Manual - Page 138
    (using the Visigenic driver provided with Microsoft SQL Server) or - IBM DB2 For detailed information about supported ODBC platforms, see Table 22 on page 129 and Table 23 on page 131. Note: The ODBC database name must not be longer than 8 characters. 126 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 139
    the operating system or the database. 4. On Windows NT, configure the Netfinity Support Program to export data using the ODBC database. a. Open Services from the Control Panel. b. Click Netfinity Support Program from the Services field, then click Startup. c. Click Automatic in the Startup Type
  • IBM 6000R | Hardware Maintenance Manual - Page 140
    to open the Database Server window. • Grant Permits access to a database for a specified user ID. To grant access: a. Click Grant. b. In the User ID field type the user ID that will be permitted to access the database. c. Select privileges for this ID. 128 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 141
    to export data to the database. d. Click OK to open the Database Server window. • Revoke Disables access to a database for a specified user ID. Netfinity Manager. Table 22. Supported Netfinity Databases for Windows. Reference by operating system and database client version. Product IBM
  • IBM 6000R | Hardware Maintenance Manual - Page 142
    Version 2.0.3.1.1 Oracle Version 8.0 Yes, Oracle No Driver Version 8.0.3.0.0 Yes, Oracle Driver Version 8.0.3.0.0 Sybase SQL Version 11.0 Yes, Sybase Driver Version 10.0.3T4 Yes, Sybase Driver Version 10.0.3T4 Yes, Sybase Driver Version 10.0.3T4 130 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 143
    . Supported Netfinity Databases for OS/2. Reference by operating system and database client version. Product OS/2 Warp Connect OS/2 Warp 4.0 IBM DB2 Version 2.1.2 Yes Yes IBM DB2 Universal Yes Yes Database 5.0 ODBC - IBM DB2 Version 2.1.2 Yes, DB2 Driver Yes, DB2 Driver ODBC - IBM DB2
  • IBM 6000R | Hardware Maintenance Manual - Page 144
    Manager services that are supported by the operating system can be started from the Netfinity Manager Service Manager window. The services that are available for use depend on the installation configuration that was selected during installation. 132 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 145
    DMI Browser (requires DMI Service Layer) • ECC Memory Setup (requires ECC memory) • Predictive Failure Analysis Netfinity Manager services follow. Complete instructions on how to use each of these services can be found in the service-specific chapters of the Netfinity Manager User's Guide. Netfinity
  • IBM 6000R | Hardware Maintenance Manual - Page 146
    service provides extensive functionality available for your IBM PC Server Advanced System Management Adapter, Netfinity Advanced System Management PCI Adapter, or Netfinity . This service is available only on systems running Windows NT Workstation 4.0. 134 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 147
    by any system that has ECC memory. Event Scheduler Use Event Scheduler to automate many Netfinity Manager services. With Event Scheduler, you can Detect service can warn you immediately when a remote Netfinity Manager system has start-up problems, enabling you to react quickly to problems and
  • IBM 6000R | Hardware Maintenance Manual - Page 148
    outstanding remote system access, monitoring, and management capabilities of Netfinity Manager. Note: The system must have a properly installed and configured modem that supports at least 9600 baud for the Serial Connection Control service to function. 136 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 149
    support ROM problems IBM computers. This service is available for both stand-alone and network use. System Monitor The System Monitor provides a convenient method of charting and monitoring the activity of a number of components in a system, including processor usage, disk space used, and ECC memory
  • IBM 6000R | Hardware Maintenance Manual - Page 150
    user-specific data Netfinity Manager Network Interface object. This will open the Netfinity Manager Network Interface context menu. 4. Click Settings to open the Netfinity Manager Network Interface Settings notebook. 5. In the Parameters field type WAIT:x 138 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 151
    for Client Services for Netfinity Manager for SCO UnixWare. NFMGRQB.PDF Netfinity Manager Quick Beginnings Installation and setup information for Netfinity Manager. NFMGRUG.PDF Netfinity Manager User's Guide Detailed information on how to use Netfinity Manager. Netfinity Manager 139
  • IBM 6000R | Hardware Maintenance Manual - Page 152
    services are included with this version of Netfinity Manager. NFSCOBAS.PDF Client Services for Netfinity Manager for SCO UnixWare User's Guide Installation, setup, and usage information for Client Services for Netfinity Manager for SCO UnixWare. 140 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 153
    , and distribution) software distribution manager utility (such as LAN CID, included with IBM Network Transport Services/2), Netfinity Manager can be installed on systems within the network by using the Netfinity Manager installation program command line parameters and response file. First, a source
  • IBM 6000R | Hardware Maintenance Manual - Page 154
    will prevent some services from being installed. To create a customized installation, the INSTALL.INI file must be edited. For example, when creating a customized Netfinity Manager for Windows be installed when this choice is selected for installation. 142 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 155
    For example: ;IBM SysMgt Install Script, Version 2 (Do not remove this comment line) Netfinity Manager Installation [Manager 16900] Advanced System Management Support [ServProc 450] Capacity Manager Enhancement [CapMgt 5600] Remote Workstation Control [RWC 2000] World Wide Web Enhancement (TCPIP
  • IBM 6000R | Hardware Maintenance Manual - Page 156
    is to simply put a semicolon in front of any service that you want to remove from the installation. To add a line item in a specific section, add all the necessary item information in the NULL Manager CL 0 1 SAVEG.EXE CL 0 1 SAVEG.HLP CL 0 1 CUSTOM.INI 144 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 157
    by qualified service personnel only. LED switch card Before you begin: • Read "Safety information" on page 196. • Review the information in "Before you begin" on page 63. 88 1 Holding screws 2 LED switch card To remove the LED switch card, do the following: 1. Power-off the server, if it
  • IBM 6000R | Hardware Maintenance Manual - Page 158
    four-fan housing, do the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the top cover (see "Removing the server top cover and bezel" on page 67). 4. Remove the assembly; then, remove the fan assembly from the server. 146 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 159
    you begin" on page 63. Note: To remove the fan housing assembly with card guides (for four fans), see step 4 on page 72. 88 1 Holding screws 2 the following: 1. Power-off the server, if it is on. 2. Unplug the server. 3. Remove the top cover (see "Removing the server top cover and bezel" on page
  • IBM 6000R | Hardware Maintenance Manual - Page 160
    67). 4. Remove the dual fan mount assembly (see "Dual fan mount assembly with cable" on page 147). 5. Remove the two holding screws. 6. Gently lift the service processor card away from the system board and out of the server. 148 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 161
    server, if it is on. 2. Disconnect the server from the electrical outlet. 3. Remove the top cover (see "Removing the server toward the front and sides of the server. b. Push the latches through the notches server. Note: You may have to tilt the top of the switch card toward the front of the server
  • IBM 6000R | Hardware Maintenance Manual - Page 162
    assembly with backerplate" on page 151). 5. Disconnect all cables to the power backplane. 6. Remove the three holding screws. 7. Lift the power backplane out of the server. 150 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 163
    -fan housing (see "Four-fan housing" on page 146). 6. Disconnect cables on the system board. 7. Remove the memory card. 8. Remove all microprocessors. 9. Remove the shipping screw on each side of the server. 10. Engage the release latch assembly: a. Press in on the release button on each side of the
  • IBM 6000R | Hardware Maintenance Manual - Page 164
    11. Gently lift the system board assembly out of the server. 12. Reverse the above steps to connect the system board assembly. Note: Shipping screws do not have to be replaced for the server to function. 152 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 165
    index supports Netfinity 6000R - Type 8682 servers. Notes: 1. Check the configuration before you replace a FRU. Configuration problems can be saved in Setup to be stored in CMOS. 3. For IBM devices not supported by index, refer to the manual for that device. 4. Always start with "General checkout"
  • IBM 6000R | Hardware Maintenance Manual - Page 166
    System Board 1. DIMM 2. System Board 3. Memory Card 1. DIMM 2. Memory Card 3. System Board 1. DIMM 2. Memory Card 3. System Board 1. System Board 1. System Board 1. System Board 1. System Board 1. System Board 1. System Board 1. System Board 2. Keyboard 154 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 167
    2-2-3 (CMOS power failure and checksum checks failed) 2-2-4 (CMOS configuration info validation failed) 2-3-1 (Screen initialization failed) 2-3-2 (Screen memory failed) 2-3-3 (Screen retrace failed) 2-3-4 (Search for video ROM failed) 2-4-1 (Video failed, screen believed operable) 3-1-1 (Timer tick
  • IBM 6000R | Hardware Maintenance Manual - Page 168
    Configuration/Setup Utility program" on page 43.) 2. DIMMs 3. Memory Card 4. System Board 1. Run Diagnostics 2. Run Configuration/Setup 1. DIMM 2. System Board 1. Processor 2. Optional Processor (if installed) 3. System Board 4. Service Processor Card 156 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 169
    System Board 1. Check the power cord. 2. Power Supply (If two are installed, swap them to determine if one is defective.) 3. Power Backplane 1. See "Undetermined problems" on page 186 1. See"Power supply LED errors" on page 170 Diagnostic panel error LEDs The system error LED is turned on when an
  • IBM 6000R | Hardware Maintenance Manual - Page 170
    LEDs off (Check System Error Log for error condition, then clear System Error Log when the problem is found.) 1. System Error Log is 75% full; clear the log. 2. Bad, DIMM is on.) 1. Failing DIMM(s) in slot J1-J16. 2. Memory Card. 3. System Board. 158 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 171
    Note: The System Error LED will also be on. Diagnostic Panel LED FRU/Action NMI LED on Note: NMI LED can only be turned off by removing ac power from system, then restoring ac power. 1. Reboot the system. 2. Check the System Error Log. PCI A LED on 1. Check System Error Log for additional
  • IBM 6000R | Hardware Maintenance Manual - Page 172
    157. TEMP LED on 1. Ambient temperature must be within normal operating specifications. See "Features and specifications" on page 3. 2. Ensure fans are operating correctly. 3. Examine System all error codes, replace/follow the FRU/Action indicated. 160 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 173
    -XXX-015 (Failed USB External Loopback test) 015-XXX-198 (USB device connected during USB test) 020-XXX-000 (Failed PCI Interface test) 020-XXX-001 (Failed Hot-Swap Slot 1 PCI Latch test) 020-XXX-002 (Failed Hot-Swap Slot 2 PCI Latch test) FRU/Action 1. System Board 1. System Board 1. System Board
  • IBM 6000R | Hardware Maintenance Manual - Page 174
    found. 2. If adapter is installed re-check connection. 1. Adapter 2. SCSI Backplane 3. Cable 1. Fixed Disk with SCSI ID NN on RAID adapter in PCI slot S. 162 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 175
    (Failed Service Processor test) 180-XXX-000 (Diagnostics LED failure) 180-XXX-001 (Failed information Manual for more information. 2. Cable 3. SCSI Backplane 4. Adapter 1. Power Supply 1. Microprocessor 1. Optional Microprocessor 2 1. Optional Microprocessor 3 1. Optional Microprocessor 4 1. Service
  • IBM 6000R | Hardware Maintenance Manual - Page 176
    error text for failing DIMMs 2. Memory card 1. Microprocessor CPU 1 1. Microprocessor CPU 2 1. Microprocessor CPU 3 1. Microprocessor CPU 4 1. Cable 2. Diskette Drive 3. System Board 1. CD-ROM Drive Cables 2. CD-ROM Drive 3. System Board 1. Fixed Disk 1 164 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 177
    Error Code/Symptom 217-XXX-001 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array. 217-XXX-002 (Failed BIOS
  • IBM 6000R | Hardware Maintenance Manual - Page 178
    CD-ROM drive tray is not working. (The server must be powered-on.) FRU/Action 1. Clean the CD. 2. Run CD-ROM diagnostics. 3. CD-ROM Drive 1. Insert the end of a paper clip into the manual trayrelease opening. 2. Run CD-ROM diagnostics. 3. CD-ROM Drive 166 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 179
    enable primary IDE channel. 2. Check cables and jumpers. 3. Check for correct device driver. 4. Run CD-ROM diagnostics. 5. CD-ROM drive 6. System Board 1. Verify the drive. d. The diskette contains the necessary files to start the server. e. The software program is OK. f. Cable is installed correctly
  • IBM 6000R | Hardware Maintenance Manual - Page 180
    and testing instructions. FRU/Action 1. Monitor 2. Run Video Diagnostics. If diagnostics pass, the problem may be a video driver. 3. Display Adapter / System Board Setup Action Netfinity Setup and Installation CD won't start. • Be sure the server is supported; all Netfinity servers with
  • IBM 6000R | Hardware Maintenance Manual - Page 181
    Setup and Installation CD won't start. • Be sure the server is supported; all Netfinity servers with a startable (bootable) CD-ROM drive are supported. • If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence. • If more than one CD-
  • IBM 6000R | Hardware Maintenance Manual - Page 182
    errors Use the power supply LED information on the following page to troubleshoot power supply problems. Note: The minimum configuration required for the DC Good light to system or ac problem. FRU/Action 1. Check ac power to system. 2. Power Supply 170 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 183
    DC Good LED comes on, press Ctrl+Alt+Delete. Watch the screen for any POST errors. Check the System Error Log for any listed problems. If the system powers up with no errors: a. Diagnostic LED panel 2. Remove the adapters and disconnect the cables and power connectors to all internal
  • IBM 6000R | Hardware Maintenance Manual - Page 184
    1. Run Configuration/Setup 2. Battery 3. Failing Device 4. System Board 1. Run Configuration/Setup 2. Battery 3. System Board 1. Run Configuration/Setup 2. DIMM 3. Memory Card 4. System Board 1. System Board 1. Run Configuration/Setup 2. System Board 172 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 185
    ) 187 (VPD serial number not set.) 188 (Bad EEPROM CRC #2) 189 (Three attempts were made to access the server with invalid passwords) 201 (Memory test error, see "Memory Settings" on page 47.) If the server does not have the latest level of BIOS installed, update the BIOS to the latest level and run
  • IBM 6000R | Hardware Maintenance Manual - Page 186
    cable on serial port 2. Run Configuration/Setup 3. System board 1. Processor 1. Cable 2. Front Panel 3. Power Switch Assembly 4. System Board 1. Cable 2. Power Switch Assembly 3. System Board 174 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 187
    power backplane not found) 1304 (cable to diagnostic LED board not found) 1600 (Netfinity Advanced System Management processor is not functioning) Do the following before replacing a FRU Cable 2. Diagnostic LED Board 3. System Board 1. System Board 2. Service Processor Board Symptom-to-FRU index 175
  • IBM 6000R | Hardware Maintenance Manual - Page 188
    , refer to the Hardware Maintenance Manual for the specific RAID adapter. 3. Run Diagnostics 4. Hard Disk Drive 5. Cable 6. SCSI Backplane 7. System Board 1. Video Adapter (if installed) 2. System Board 1. Video Adapter (if installed) 2. System Board 176 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 189
    Error Code/Symptom 5962 (IDE CD-ROM configuration error) 8603 (Pointing Device Error) 00012000 (Processor machine check) 00019501 (Processor 1 is not functioning) 00019502 (Processor 2 is not functioning) 00019503 (Processor 3 is not functioning) 00019504 (Processor 4 is not functioning) 00019701 (
  • IBM 6000R | Hardware Maintenance Manual - Page 190
    (above 1MB for PCI adapter) 00180400 (No more memory (below 1MB for PCI adapter) 00180500 (PCI option ROM checksum error) 00180600 (PCI device cache size. 2. Processor 3 1. Ensure all processors are the same stepping level and cache size. 2. Processor 4 178 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 191
    If RAID system, refer to the Hardware Maintenance Manual for the specific RAID adapter. 3. SCSI Backplane 4. Cable 5. instructions on screen. ServeRAID For ServeRAID error codes and procedures, refer to the Hardware Maintenance Manual for the particular RAID adapter in the system being serviced
  • IBM 6000R | Hardware Maintenance Manual - Page 192
    memory card 3. Replace System Board 1. Replace System Board 1. Replace SCSI backplane 2. Replace power backplane 3. Replace System Board 1. Reseat DIMMs 1, 2, 3, and 4 2. Replace DIMMs 1, 2, 3, and 4 3. Replace memory card 4. Replace System Board 180 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 193
    16 3. Replace memory card 4. Replace System Board SCSI error codes Error Code All SCSI Errors One or more of the following might be causing the problem: • A failing SCSI devices must be powered-on before you power-on the server. 2. The cables for all external SCSI devices are connected correctly
  • IBM 6000R | Hardware Maintenance Manual - Page 194
    2. Replace Power Supply "X" 1. Ensure system is being properly cooled; see "Temperature checkout" on page 27. 2. Replace system board. 1. Ambient temperature must be within normal operating specifications; (see "Features and specifications" on page 3). 182 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 195
    Ambient temperature must be within normal operating specifications; (see "Features and specifications" on page 3). Fan error messages critical; 5V power supply "X" had an error) Power supply current exceeded max spec value (level-critical; current draw in system is over allowance for a single
  • IBM 6000R | Hardware Maintenance Manual - Page 196
    page 23. 1. Check to see if ac cords are plugged in properly. 2. Problem may have been temporary ac problem. If problem persists, see "Power checkout" on page 23. 1. Add another power supply 2. checkout" on page 23. 1. See "Power checkout" on page 23. 184 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 197
    tables when experiencing system shutdown related to voltage or temperature problems. Voltage related system shutdown Message System shutoff due to "X" 1. Ambient temperature must be within normal operating specifications (see "Features and specifications" on page 3. 2. System shutoff due to
  • IBM 6000R | Hardware Maintenance Manual - Page 198
    problems. Check the LEDs on all the power supplies, see"Power supply LED errors" on page 170. If the LEDs indicate the power supplies are working correctly, return here and do the following: 1. Power-off the computer. 2. Be sure the system is cabled correctly. 186 Netfinity 6000R Type 8682
  • IBM 6000R | Hardware Maintenance Manual - Page 199
    the computer) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory-Modules (Minimum requirement = 512 MB (4x128 MB Card in Slot 4 f. Memory Module (with a minimum of 1 bank of 128 MB DIMMs (128x4)) 4. Power-on the computer. If the problem remains, suspect the following FRUs
  • IBM 6000R | Hardware Maintenance Manual - Page 200
    188 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 201
    Parts listing 20 88 19 18 17 16 15 1 2 4 3 5 6 7 8 9 10 11 14 13 12 189
  • IBM 6000R | Hardware Maintenance Manual - Page 202
    12 13 14 15 16 17 18 19 20 System (Netfinity 6000R - Type 8682) Models 1RY, 2RY Top cover assembly (Models 1RY, 2RY) Memory card with backer plate assembly (Models 1RY, 2RY) CPU terminator card, slot 2 (Model 1RY) 92mm x 38 fan assembly (Models 1RY, 2RY) 700MHz/1MB processor (Model 1RY) 700MHz/2MB
  • IBM 6000R | Hardware Maintenance Manual - Page 203
    M4x5 screws (10), Velcro strips (10)) (Models 1RY, 2RY) Slide with brackets assembly (Models 1RY, 2RY) Rigid cable management arm (Models 1RY, 2RY) Miscellaneous plastics kit (memory card support guides (2), processor support goalposts (2), DASD backplane locking latch (1), fan housing locking latch
  • IBM 6000R | Hardware Maintenance Manual - Page 204
    Index System (Netfinity 6000R - Type 8682) Models 1RY, 2RY Cable, power - power backplane to SCSI backplane & devices (4 drop) (Models 1RY, 2RY) Cable, signal - planar to CD-ROM (ide) (Models 1RY, 2RY) Cable, power 24 circuit (power backplane - planar) (Models 1RY, 2RY) Cable, power - signal -
  • IBM 6000R | Hardware Maintenance Manual - Page 205
    , Togo, Tunisia, Turkey, former USSR, Vietnam, former Yugoslavia, Zaire, Zimbabwe Denmark, Switzerland, Liechtenstein FRU No. 01K9851 01K9853 12J5120 12J5122 12J5124 12J5126 12J5128 12J5987 55H6643 55H6646 Parts listing 193
  • IBM 6000R | Hardware Maintenance Manual - Page 206
    , Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), Venezuela United States of America FRU No. 76H4865 6952301 (110) 1838574 (220) 36L8886 (220V/15A) 194 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 207
    service information Note: The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that are familiar with the computers, functions, terminology, and service information provided in this manual
  • IBM 6000R | Hardware Maintenance Manual - Page 208
    with before servicing an IBM mobile computer. service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. • Reinstall all covers correctly before returning the machine to the customer. 196 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 209
    cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures. Observe the following the above rule, you may prevent a current from passing through your body. Related service information 197
  • IBM 6000R | Hardware Maintenance Manual - Page 210
    by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: 198 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 211
    guide consists parts listings. c. Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM part, the work mat, and the person handling the part are all at the same charge. Notes: 1. Use product-specific
  • IBM 6000R | Hardware Maintenance Manual - Page 212
    on your body. • Prevent the part from touching your clothing. Most clothing , to provide protection that meets the specific service requirement. Note: The use of a and danger statements in this Netfinity Server Library begin with a number. instructions. 200 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 213
    systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. • Connect and disconnect cables 3. Remove signal cables from connectors. 4. Remove all cables from devices. • Statement 2 Related service information 201
  • IBM 6000R | Hardware Maintenance Manual - Page 214
    replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or beam. • Statement 4 202 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 215
    the power source. 2 1 • Statement 10 CAUTION: Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices. Related service information 203
  • IBM 6000R | Hardware Maintenance Manual - Page 216
    Importante: Todas as instruções de cuidado e perigo da Netfinity Server Library começam com um número. Este número é utilizado para fazer referência tabela, ao instalar ou movimentar este produto ou os dispositivos conectados, ou ao abrir suas tampas. 204 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 217
    ) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. Instrução 3 PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos de fibra ítica, transmissores, etc.) estiverem instalados, observe o seguinte: Related service information 205
  • IBM 6000R | Hardware Maintenance Manual - Page 218
    ões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um 206 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 219
    fonte de energia elétrica. 2 1 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. Related service information 207
  • IBM 6000R | Hardware Maintenance Manual - Page 220
    208 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 221
    Related service information 209
  • IBM 6000R | Hardware Maintenance Manual - Page 222
    210 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 223
    Related service information 211
  • IBM 6000R | Hardware Maintenance Manual - Page 224
    212 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 225
    Related service information 213
  • IBM 6000R | Hardware Maintenance Manual - Page 226
    214 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 227
    Related service information 215
  • IBM 6000R | Hardware Maintenance Manual - Page 228
    consignes Attention et Danger indiquées dans la bibliothèque Netfinity Server sont précédées d'un numéro. Ce dernier permet ériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. 216 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 229
    ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un unités de CD-ROM ou de DVD, des périphériques contenant Related service information 217
  • IBM 6000R | Hardware Maintenance Manual - Page 230
    optiques. évitez une exposition directe au rayon. Notice n° 4 ≥18 kg ≥32 kg ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ≥55 kg ATTENTION: 218 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 231
    de prise de courant. 2 1 Notice n° 10 ATTENTION: Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire. Related service information 219
  • IBM 6000R | Hardware Maintenance Manual - Page 232
    Wichtig: Alle Sicherheitshinweise in dieser Netfinity Server-Bibliothek beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit oder öffnen von Gehäusen von Personal Computern oder angeschlossenen Einheiten gelten. 220 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 233
    sen. Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System mit Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes. Related service information 221
  • IBM 6000R | Hardware Maintenance Manual - Page 234
    Instrumenten betrachten und den Strahlungsbereich meiden. Hinweis 4 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: 222 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 235
    Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. 2 1 Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf RackEinheiten ablegen. Related service information 223
  • IBM 6000R | Hardware Maintenance Manual - Page 236
    Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione Netfinity Server Library iniziano con un numero. Questo numero viene utilizzato per , la rimozione o l'apertura dei coperchi di questo prodotto o delle unità collegate. 224 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 237
    : Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore . L'apertura dei coperchi di prodotti laser può determinare l'esposizione a radiazi- Related service information 225
  • IBM 6000R | Hardware Maintenance Manual - Page 238
    utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti laser contengono la corrente elettrica fornita all'unità. L'unità potrebbe 226 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 239
    à, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione. 2 1 Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. Related service information 227
  • IBM 6000R | Hardware Maintenance Manual - Page 240
    228 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 241
    Related service information 229
  • IBM 6000R | Hardware Maintenance Manual - Page 242
    230 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 243
    Importante: Todas las declaraciones de precauciín de esta Biblioteca del servidor Netfinity empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de o de apertura de las cubiertas para este producto o para los dispositivos conectados. Related service information 231
  • IBM 6000R | Hardware Maintenance Manual - Page 244
    sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene fibra íptica o transmisores), tenga en cuenta las advertencias siguientes: 232 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 245
    . Declaración 4 ≥18 kg (37 libras) ≥32 kg (70,5 libras) ≥55 kg (121,2 libras) PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: Related service information 233
  • IBM 6000R | Hardware Maintenance Manual - Page 246
    fuente de alimentaciín. 2 1 Declaración 10 PRECAUCIÓN: No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor. 234 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 247
    fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone number 1. Do you like this manual? u Yes u No 2. What would you like to see added, changed, or deleted in this manual? 3. What is your service experience level? u Less than five years u More than five years 4. Which Servers to you
  • IBM 6000R | Hardware Maintenance Manual - Page 248
    available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM's valid intellectual property or other 236 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 249
    of the user. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: HelpCenter IBM NetBAY3 Netfinity Manager SystemXtra HelpFax OS/2 Netfinity ThinkPad The following terms are trademarks of other companies: Notes Lotus
  • IBM 6000R | Hardware Maintenance Manual - Page 250
    238 Netfinity 6000R Type 8682 Models 1RY, 2RY
  • IBM 6000R | Hardware Maintenance Manual - Page 251
  • IBM 6000R | Hardware Maintenance Manual - Page 252
    IBM Part Number: 19K2479 File Number: Printed in the United States of America on recycled paper containing 10& recovered post-consumer fiber. 19K2479
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IBM Netfinity Servers
IBM Netfinity 6000R - Type 8682
Models 1RY, 2RY
Hardware Maintenance Manual
March 2000