IBM 6000R Hardware Maintenance Manual - Page 27

Setup Action Netfinity Setup and Installation CD won't start. • Be sure the system is a supported Netfinity server with a startable (bootable) CD-ROM drive. • If the startup (boot) sequence settings have been altered, be sure the CD-ROM is first in the boot sequence. • If more than one CD-ROM drive is installed, be sure that only one drive is set as the primary drive. Start the CD from the primary drive. ServeRAID program cannot view all installed drives - or - cannot install NOS. • Be sure there are no duplicate SCSI IDs or IRQ assignments. • Be sure that the hard disk drive is connected properly. The Operating System Installation program continuously loops. Free up more space on the hard disk. ServerGuide won't start your NOS CD. Be sure the NOS CD you have is supported by ServerGuide. See the Netfinity Setup and Installation CD label for a list of NOS versions supported. Can't install NOS - option is grayed out. Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system partition is not present. Run the setup and configuration program. TechConnect CD Can't start TechConnect CD. Can't view publications from TechConnect CD, or text is unreadable. Action Be sure you're starting the CD on a system with Microsoft Windows installed. Be sure you have the Adobe reader installed (available from the TechConnect CD). Diskette Factory CD Action Get "time out" or "Unknown host" errors Be sure you have access to the Internet through FTP directly. Diagnostics 15