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IBM 6000R Hardware Maintenance Manual - Page 36

Recovering BIOS, Turn off the server and peripheral devices

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power on (see "Minimum operating requirements" on page 187). 4. Reconnect the AC cord and power on the system. If the system powers up successfully, replace adapters and devices one at a time until the problem is isolated. If system does not power up from minimal configuration, replace FRUs of minimal configuration one at a time until the problem is isolated. To use this method it is important to know the minimum configuration required for a system to power up (see page 187). For specific problems, see "Power error messages" on page 183. Recovering BIOS If the BIOS code in the server has become corrupted, such as from a power failure during a flash update, you can recover the BIOS using the recovery boot block and a BIOS flash diskette. Note: You can obtain a BIOS flash diskette from one of the following sources: • Use the ServerGuide program to make a BIOS flash diskette. • Download a BIOS flash diskette from the World Wide Web. Go to http://www.pc.ibm.com/support/, select IBM Server Support, and make the selections for the server. The flash memory of the server consists of a primary page and a backup page. The J14 jumper controls which page is used to start the server. If the BIOS in the primary page is corrupted, you can use the backup page to start the server; then boot the BIOS Flash Diskette to restore the BIOS to the primary page. To recover the BIOS: 1. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover. 2. Locate jumper J14 on the processor board (see "System board jumpers" on page 56). 3. Move J14 to pins 1 and 2 to enable secondary boot block page. 4. Insert the BIOS flash diskette into the diskette drive. 5. Restart the server. 6. The system begins the power-on self-test (POST). Select 1 - Update POST/BIOS from the menu that contains various flash (update) options. 7. When you are asked if you would like to move the current POST/BIOS image to the backup ROM location, type N. Attention: Typing Y will copy the corrupted BIOS into the secondary page. 24 Netfinity 6000R Type 8682 Models 1RY, 2RY

Section	Page
About this manual	7
General checkout	13
General information	15
Features and specifications	15
Server features	17
Reliability, availability, and serviceability	19
Start the server	20
Controls and indicators	21
Information LED panel	22
Diagnostics	25
Diagnostic tools overview	25
POST	25
POST beep codes	26
POST error messages	26
Event/error logs	26
Small computer system interface messages	26
ServerGuide error symptoms	26
Diagnostic programs and error messages	28
Text messages	28
Starting the diagnostic programs	29
Viewing the test log	30
Diagnostic error message tables	30
Light path diagnostics	30
Power supply LEDs	31
Diagnostic panel LEDs	32
Light path diagnostics	34
Power checkout	35
Recovering BIOS	36
Replacing the battery	37
Temperature checkout	39
Diagnosing errors	39
Troubleshooting the Ethernet controller	40
Network connection problems	40
Ethernet controller troubleshooting chart	41
Ethernet controller messages	43
Novell NetWare or IntraNetWare server ODI driver messages	43
Network driver interface specification 2.01 (OS/2) driver messages	47
NDIS 4.0 (Windows NT) driver messages	49
UNIX messages	50
Configuring the server	55
Using the Configuration/Setup Utility program	55
Starting the Configuration/Setup Utility program	55
Choices available from the Configuration/Setup main menu	56
Using passwords	60
Power-on password	60
Administrator password	62
Using the SCSISelect utility program	62
Starting the SCSISelect utility program	63
Choices available from the SCSISelect menu	63
Installing options	65
Expanded view of the Netfinity 6000R	65
Component locations	66
System board component locations	66
System board LED locations	71
Diagnostic panel LEDs	72
Memory board component locations	74
Advanced System Management Interconnect board component locations	75
Before you begin	75
System reliability considerations	76
Working inside the server with the power on	76
Handling static-sensitive devices	77
Removing the server top cover and bezel	79
Working with adapters	80
Installing a hot-plug adapter	81
Cabling example for the ServeRAID adapter	83
Installing internal drives	86
Internal drive bays	86
Hard disk drive component locations	87
Installing a hot-swap hard disk drive	88
Installing memory-module kits	90
Installing a microprocessor kit	93
Changing jumper positions	97
Three-pin jumper blocks	97
Installing a hot-swap power supply	97
Installing a Netfinity 3-Pack Ultra160 Hot- Swap Expansion Kit	99
Replacing a hot-swap fan	102
Completing the installation	103
Installing the server top cover and bezel	103
Updating the server configuration	104
Connecting external options	104
Input/Output ports	105
Parallel port	106
Viewing or changing the parallel-port assignments	106
Parallel port connector	106
Video port	107
Keyboard port	108
Auxiliary-device (pointing device) port	108
Ultra160 SCSI ports	109
SCSI cabling requirements	109
Setting SCSI IDs	109
SCSI connector pin-number assignments	110
Serial ports	111
Viewing or changing the serial-port assignments	111
Serial-port connectors	111
Universal Serial Bus ports	112
USB cables and hubs	112
USB-port connectors	112
Ethernet port	113
Configuring the Ethernet controller	113
Failover for redundant Ethernet	113
Ethernet port connector	117
Advanced System Management ports	117
Cabling the server	119
Netfinity Manager	121
Managing your IBM Netfinity server with Netfinity Manager	121
Netfinity Manager documentation	122
Netfinity Manager system requirements	122
Netfinity Manager for OS/2 system requirements	122
Netfinity Manager for Windows 95 and Windows 98 system requirements	123
Netfinity Manager for Windows NT system requirements	124
Starting the Netfinity Manager installation program	124
Netfinity Manager database support	131
DB2 database support	132
System requirements	132
Installing and configuring the database	132
Activating the database	133
Granting and revoking database privileges	134
Deleting the database	135
Lotus Notes database support	136
System requirements	136
Installing the database	136
Browsing the Netfinity Manager Lotus Notes database	137
ODBC database support	138
System requirements	138
ODBC database configuration	139
Creating the Netfinity Manager tables	139
Supported and certified databases	141
Starting Netfinity Manager	144
Netfinity Manager Service Manager	144
Netfinity Manager service descriptions	145
Advanced System Management	146
Alert Manager	146
Alert on LAN configuration	146
Capacity Management	146
Cluster Manager	146
Critical File Monitor	147
DMI Browser	147
ECC Memory Setup	147
Event Scheduler	147
File Transfer	147
Power-On Error Detect	147
Predictive Failure Analysis	147
Process Manager	147
RAID Manager	147
Remote Session	148
Remote System Manager	148
Remote Workstation Control	148
Screen View	148
Security Manager	148
Serial Connection Control	148
Service Configuration Manager	149
Software Inventory	149
System Diagnostics Manager	149
System Information Tool	149
System Monitor	149
System Partition Access	149
System Profile	150
Update Connector Manager	150
Web Manager Configuration	150
Delaying Netfinity Manager startup on OS/2 systems	150
Getting more information about Netfinity Manager	151
Installation options	153
Automated installation	153
Customized installation	154
FRU information (service only)	157
LED switch card	157
Four-fan housing	158
Dual fan mount assembly with cable	159
Service processor card assembly	160
PCI switch card	161
Power backplane assembly	162
System board assembly with backerplate	163
Symptom-to-FRU index	165
Beep symptoms	165
No beep symptoms	169
Diagnostic panel error LEDs	169
Diagnostic error codes	172
Error symptoms	178
Power supply LED errors	182
POST error codes	183
ServeRAID	191
I2C bus fault messages	192
SCSI error codes	193
Temperature error messages	194
Fan error messages	195
Power error messages	195
System shutdown	197
Voltage related system shutdown	197
Temperature related system shutdown	197
DASD checkout	198
CPU checkout	198
Undetermined problems	198
Parts listing	201
System	202
Keyboards	204
Power cords	205
Related service information	207
Safety information	208
General safety	208
Electrical safety	209
Safety inspection guide	210
Handling electrostatic discharge- sensitive devices	211
Grounding requirements	212
Safety notices (multi-lingual translations)	212
Send us your comments!	247
Problem determination tips	248
Notices	248

Match case Limit results 1 per page

Netfinity 6000R Type 8682 Models 1RY, 2RY

power on (see "Minimum operating requirements" on

page 187).

Reconnect the AC cord and power on the system.

the system powers up successfully, replace adapters

and devices one at a time until the problem is isolated.

If system does not power up from minimal configura-

tion, replace FRUs of minimal configuration one at a

time until the problem is isolated.

To use this method it is important to know the minimum con-

figuration required for a system to power up (see page 187).

For specific problems, see “Power error messages” on page

183.

Recovering BIOS

If the BIOS code in the server has become corrupted, such

as from a power failure during a flash update, you can

recover the BIOS using the recovery boot block and a BIOS

flash diskette.

Note:

You can obtain a BIOS flash diskette from one of the

following sources:

•

Use the ServerGuide program to make a BIOS

flash diskette.

•

Download a BIOS flash diskette from the World

Wide Web.

Go to

http://www.pc.ibm.com/support/, select IBM

Server Support, and make the selections for the

server.

The flash memory of the server consists of a primary page

and a backup page.

The J14 jumper controls which page is

used to start the server.

If the BIOS in the primary page is

corrupted, you can use the backup page to start the server;

then boot the BIOS Flash Diskette to restore the BIOS to the

primary page.

To recover the BIOS:

Turn off the server and peripheral devices and

disconnect all external cables and power cords; then,

remove the cover.

Locate jumper J14 on the processor board (see

“System board jumpers” on page 56).

Move J14 to pins 1 and 2 to enable secondary boot

block page.

Insert the BIOS flash diskette into the diskette drive.

Restart the server.

The system begins the power-on self-test (POST).

Select 1 – Update POST/BIOS from the menu that con-

tains various flash (update) options.

When you are asked if you would like to move the cur-

rent POST/BIOS image to the backup ROM location,

type

Attention:

Typing Y will copy the corrupted BIOS into

the secondary page.