Netgear DC112A User Manual - Page 145

Troubleshoot with the LEDs, Standard LED Behavior When the AirCard Smart Cradle is Powered

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AirCard Smart Cradle Troubleshoot with the LEDs You can use the LEDs to help identify the cause of problems and troubleshoot. Standard LED Behavior When the AirCard Smart Cradle is Powered On After you turn on power to the cradle, verify that the following sequence of events occurs: 1. When power is first applied, verify that the Power LED is lit. 2. After approximately 30 seconds, verify the following: • The Power LED is solid green. • The Internet LED is lit. • The WiFi LED is lit unless you turned off the wireless radio. You can use the LEDs on the front panel of the cradle for troubleshooting. Power LED Is Off or Blinking Make sure that the power adapter is securely connected to your cradle and securely connected to a working power outlet. Check that you are using the power adapter that NETGEAR supplied for this product. If the Power LED blinks slowly and continuously, the cradle firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the cradle detects a problem with the firmware. If the error persists, a hardware problem occurred. Power LED Stays Amber When the cradle is turned on, the Power LED turns amber for about 20 seconds and then turns green. If the LED does not turn green, a problem occurred in cradle. If the Power LED is still amber one minute after you turn on power to the cradle, do the following: 1. Turn off the power and then turn it back on to see if the cradle recovers. 2. Press and hold the Reset button to return the cradle to its factory settings. See Factory Settings on page 154. If the error persists, it is possible that a hardware problem occurred. LEDs Never Turn Off When the cradle is turned on, the LEDs light for about 10 seconds and then turn off. If all the LEDs stay on, this indicates a fault within the cradle. Troubleshooting 145

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Troubleshooting
145
AirCard Smart Cradle
Troubleshoot with the LEDs
You can use the LEDs to help identify the cause of problems and troubleshoot.
Standard LED Behavior When the AirCard Smart Cradle is
Powered On
After you turn on power to the cradle, verify that the following sequence of events occurs:
1.
When power is first applied, verify that the Power LED
is lit.
2.
After approximately 30 seconds, verify the following:
•
The Power LED is solid green.
•
The Internet LED is lit.
•
The WiFi LED is lit unless you turned off the wireless radio.
You can use the LEDs on the front panel of the cradle for troubleshooting.
Power LED Is Off or Blinking
Make sure that the power adapter is securely connected to your cradle and securely
connected to a working power outlet.
Check that you are using the power adapter that NETGEAR supplied for this product.
If the Power LED blinks slowly and continuously, the cradle firmware is corrupted. This can
happen if a firmware upgrade is interrupted, or if the cradle detects a problem with the
firmware. If the error persists, a hardware problem occurred.
Power LED Stays Amber
When the cradle is turned on, the Power LED turns amber for about 20 seconds and then
turns green. If the LED does not turn green, a problem occurred in cradle.
If the Power LED is still amber one minute after you turn on power to the cradle, do the
following:
1.
Turn off the power and then turn it back on to see if the cradle recovers.
2.
Press and hold the
Reset
button to return the cradle to its factory settings.
See
Factory Settings
on page
154.
If the error persists, it is possible that a hardware problem occurred.
LEDs Never Turn Off
When the cradle is turned on, the LEDs light for about 10 seconds and then turn off. If all the
LEDs stay on, this indicates a fault within the cradle.